WHY CAN I NOT INSTALL THIS PROGRAM EVEN WITH A SERIAL NUMBER!?

Hi. I just bought Adobe Presenter 10 (#AD015087786)... This is my first time buying this program. When I type in the serial number, it tells me that the serial number is valid, but that "a qualifying product" cannot be found on my computer. I currently have Microsoft Office 2013 installed on my computer too, what is the Adobe Installer talking about?

It seems like that you have bought the upgrade version of Adobe Presenter 10. In order to purchase upgrade version you need to have previous version of Adobe Presenter. If you do not own previous version of Presenter then you have to request for a refund and purchase a full version of Adobe Presenter.You may provide me your contact details to process your request further as a private message.
Regards,
Rajeev.

Similar Messages

  • Why can i not redeem my code to get my serial number?

    I have a redemption code. I cant put it anywhere to redeem and get my serial number. been at this for hours. I signed up for Adobe Online and then was never prompted. there are all kinds of pictures "showing" me how to do it but I cant call anyone to get any help. I am good with computers and normally don't have this kind of issue. I feel like I spent so much money and there is no way at all to fix this. I have done all of the online help prompts and nothing NOTHING is actually helping. All showing me the same thing which is the screen I cant seem to bring up. On my piece of paper I got with the program it says "enter the code" a lot of good that does me. PLEASE someone help Im in tears

    Make sure you have cookies enabled and clear your cache.  If it continues to fail try using a different browser.
    Though the following might be something you have already seen, since I can't tell from your explanation I should offer it anyways...
    Redemption Code Help
    http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  • Why can I not install Yahoo Tool bar with the newer version of Firefox whereas I could with the older one?

    I was able to use Yahoo toolbar with the older version of Firefox and now I am not able to, why? Is there a way to allow it?

    Pocho12 wrote:
    I am trying to print with an iR C2550 printer on an office network and have downloaded the most recent driver update (UFR II 10.3.02) but the installer hangs up and has to be forced to quit. A previous version of UFR II installed correctly but does not work anymore.
    Looks to me like the latest driver version for this printer is 10.2.1, not 10.3.02...
    http://www.usa.canon.com/cusa/support/office/color_imagerunner_copiers/color_ima gerunner_c2550_c2880_c2880i_c3080_c3080i_c3380_c3380i_c3480_3480i/color_imagerun ner_c2550#DriversAndSoftware

  • Why can I not install Acrobat Reader in a different drive / directory

    why can I not install Acrobat Reader in a different drive / directory. I need to install this in a different drive. I prefer to keep the Os drive free of rubbish. Is there an option in an install to allow this to happen?

    What is your operating system & version?
    If you are on Windows, download the offline installer from http://get.adobe.com/reader/enterprise/ and click 'Change Destination Folder' and the first install panel.
    [topic moved to Adobe Reader forum]

  • Why can i not install it mavericks

    why can i not install it mavericks i have downloaded it but it is not letting me install it on to my micintosh HD.

    Choose About this Mac from the Apple menu, click on More Info, and check the model identifier against the following, which are the earliest Macs of each type that can run Mountain Lion and Mavericks:
    iMac7,1
    MacBook5,1
    MacBookPro3,1
    MacBookAir2,1
    Macmini3,1
    MacPro3,1
    Xserve3,1
    (92913)

  • I want to change my primary email address, and use one already associated with my account why can I not do this ?, I want to change my primary email address, and use one already associated with my account why can I not do this ?

    I want to change my primary email address, and use one already associated with my account why can I not do this ?, I want to change my primary email address, and use one already associated with my account why can I not do this ?  I don't want to create another one if I really don't need to
    Any ideas ?

    I'm afraid that once an address has been associated with an Apple ID you can't re-use it in any way. You will have to create another address (such as a free on from GMail or Yahoo for example).

  • Why is iMessage taking my incoming emails and then not making them available for my PC to get?  Why can I not send a text msg with photos when iMessage is turned off (but MMS is still on).

    Apple is great!
    Why is iMessage taking my incoming emails and then not making them available for my PC to get?  Why can I not send a text msg with photos when iMessage is turned off (but MMS is still on).
    I compose an iMessage with the destination as my email address and I attach 2 photos I want on my PC.  I send them several times from my iPhone 5C but they never arrive. I look at my ipad later and realize that it's iMessage app is getting ( and swallowing) these emails. I then turn the ipad off.  Still can't get the photos through because iphone is now getting them on it's iMessage.  I turn off the iMessage feature and try to send photos from text msging.  Phone tells me it can't send photos unless iMessage it turned on.  What happened to regular MMS text messaging?  I go and try to send photos as an email attachment and see that there is no option to attach from the stupid email program.  I look up online to learn about the brave new world of apple attachments and send them.
    Why is iMessage taking my incoming emails and then not making them available for my PC to get?
    The email program on my iphone is not configured to remove messages from the server.
    If iMessage is turned off I don't have the issue.
    Why can I not send a text msg with photos when iMessage is turned off (but MMS is still on).

    Did not work. I've selected iMessage to ON and left it. After a few hours I recieved a message "activation unsuccessful. Turn on iMessage to try again". This has been going on for the past 3 days.

  • Why can I not use a secon screen with PSE12, as it was possible up to PSE10?

    Why can I not use a secon screen with PSE12, as it was possible up to PSE10?

    Go to the editor preferences>general and turn on Allow Floating Documents in Expert Mode and see if that helps.

  • My Adobe Acrobat X pro is not opening after 1 month of Installing, it happens every month then I re-install to use it with my Serial Number again

    My Adobe Acrobat X pro is not opening after 1 month of Installing, it happens every month then I re-install to use it with my Serial Number again

    Hi hnssiva,
    The answers to Pat's questions will help us get to the bottom of things. In the meantime, please check out this document: http://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days.html, as it sounds like you may be running into the issue it covers.
    Best,
    Sara

  • HT4061 My Ipad2 has a message Ipad disabled  connect to itunes.  The trouble is I am out of the US now and cant connect to my my home mac or any computer it is synced with.  What can I do?  I cant even access the serial number to contact apple.  Help!

    My Ipad2 has a message: Ipad disabled  connect to itunes.  The trouble is I am out of the US now and cant connect to my my home mac or any computer it is synced with.  What can I do?  I cant even access the serial number to contact apple.  Help!

    Call Apple anyway. If the device was ever registered with then they will have the serial # on file and can look you up by other info such as your name or phone number.
    To re-enable an iPad any computer with iTunes should work. However, if your data was not backed up to iCloud you will not be able to access it until you get back to your home computer.

  • I Don't have access to the previous computer on which i installed the photoshop, the m bord is broken and i have a new computer, how can i reinstall on my new comp' with my serial number?

    I Don't have access to the previous computer on which i installed the photoshop, the m bord is broken and i have a new computer, how can i reinstall on my new comp' with my serial number?

    You are allowed to have two machines with activated installations, so if you only had one installation, you still have the option to install on a second without doing anything further than that.  If you originally downloaded the purchase thru Adobe then you might find a download link available in your Adobe account online.  You can also download thru the following page if you can find your version:
    Download and Installation Help -
    https://helpx.adobe.com/download-install.html
    You can have the first installation deactivated to free up the activation and have it available for another machine again as well.  YOu need to contact Adobe Support thru chat for that.  For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • I lost my logic 8 pro serial number. I can't find the booklet that comes with the serial number. How can retrieve this? I upgraded from logic pro 7. I changed hard drives and now it keeps asking for the serial number. But I can't find it. Where can I requ

    I lost my logic 8 pro serial number. I can't find the booklet that comes with the serial number. How can retrieve this? I upgraded from logic pro 7. I changed hard drives and now it keeps asking for the serial number. But I can't find it. Where can I request it? Thanks!

    If you still have the receipt or other proof of purchase, you can ask Apple to send you the serial. Otherwise, bad luck mate.. Good news is, you can now buy Logic Pro 9 from App Store for just 199 USD

  • Hi.  My new computer had Acrobat on it.  Suddenly, I was unable to open any PDF's.  and then I tried to update and was forwarded to the Adobe site that said I had to buy a monthly subscription.  I do not have the physical box with a serial number and was

    Hi.  My new computer had Acrobat on it.  Suddenly, I was unable to open any PDF's.  and then I tried to update and was forwarded to the Adobe site that said I had to buy a monthly subscription.  I do not have the physical box with a serial number and was going to buy the one advertised on the website until I discovered it's only for students and teachers, which I am not.  What should I do next as I need to use PDFs on a daily basis.  Thanks!  I would like to be able to download this and pay online.  Possible? I currently have Adobe Acrobat XI Pro.  I have a Windows 7 system.  Please help!

    As long as you know your serial number you can download PSE from here:
    Download Photoshop Elements products | 11, 10
    If you don't know your serial number:
    Find your serial number quickly

  • Can I locate my lost ipod touch with the Serial Number?

    Can I locate my lost ipod touch with the Serial Number?

    No.
    Serial numbers are meaningless when it comes to tracking. The ONLY means of tracking is Find my iPod. If you didn't have it, then you can't track it.

  • How do i download and install creative suite 6 with a serial number?

    how do i download and install creative suite 6 with a serial number?

    Download and Installation Help -
    https://helpx.adobe.com/download-install.html
    CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

Maybe you are looking for

  • Can I use the same iTunes library on 2 macs?

    I have 2 macbooks. The audio files are stored on the external harddrive. Does each macbook has to have its own library or can they be using the same library -- and always display the same playlists, etc.? How do I do that? Thanks, Sasi

  • Disable or Deactivate Delete Button in SAP Easy DMS.

    Dear All, My client is using Easy DMS and is working fine. Now the issue is as soon as files become more in Private or Public folder he is Deleting Documents using DELETE Button which is available on the Tool Bar. Whereas if he uses Delete Document f

  • BP Merge functionality CRM2007

    Hi there, In CRM2007 web ui, there is a functionality by which you can merge two business partners. (for example when it's a duplicate) I need to be able to modify the class which handles the merge of address data (telephone number etc): You have two

  • Can APEX_ITEM be used to generate a Form page?

    Hi, I would like to use APEX_ITEM to generate in APEX 4.0 a Form region at runtime, based on some meta tables that describe the columns, labels, datatypes etc.. It seems that people use APEX_ITEM for generating updatable tabular form and I start to q

  • Making A Xterm Use All Of The Screen In RatPoison

    After asking for some suggestions, I just gave RatPoison a try and I really like it. I do have a quick question that I hope someone will be able to help me with. When I run an Xterm, I can still see some of the background on the right and the bottom,