Why can i not log onto my itunes account?

how come that i can't log onto my itunes account?

Try this...
Launch iTunes on your computer.
From the iTunes menu bar click iTunes / Preferences then select the Advanced tab.
Click: Reset warnings and Reset cache
Click OK.
Restart your computer, launch iTunes.
From the iTunes menu bar click Store > Sign In

Similar Messages

  • HT1689 why can't i log onto my itunes accound?

    Why can't I log onto my ITunes account for my Ipad?

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • Why can't i log in my iTunes account? My wifi works and when I log in my iTunes it says "cannot connect to iTunes Store"

    Why can't i log in my iTunes account? My wifi works and when I log in my iTunes it says "cannot connect to iTunes Store"

    You may not be connected to the internet. Does Safari connect?
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    iTunes Store: Associating a device or computer to your Apple ID
    http://support.apple.com/kb/ht4627
    Can’t connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/ht1311
    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • Why can i not log in to my account

    why can i not log in to my t  mobile account on line i have tryed to reg with ee but no success it's us and it does my head in  

    Hi 
    Sorry to hear you are having a problem.
    Are you PAYG or PAYM?
    Have you tried deleting cookies and cache in your web browser or maybe a different browser?
    Thanks. 

  • Can someone else log onto their iTunes account on my iPad

    Can someone else log into their iTunes account on ur iPad

    They can if they sign out of your ID in the Settings app first.  The option can be found by selecting iTunes and App Store, then tapping on your ID.  Any purchases downloaded on the device stay until they are deleted, but apps must be updated using the ID that originally downloaded them

  • Why can't I log into my iTunes account

    I am trying to watch a movie and can't  -I have enabled cookies and set Safari as default browser - zilch it sends me to a support page with no speciic info besides 'set cookies' - so I try to log into my iTunes account and the log and pass windo pops up and no matter how many times I try to log in with a password that I just reset the pop-up window pops right back up - it doesn't say I entered it incorrectly it just keeps coming back up

    Ignore the continued pop ups by using 'cancel'.
    Try to purchase a free item. If you are successful then you are logged in to your account.
    MJ

  • Why can't I log onto my itunes store? I enter the correct password and it brings me back to the screen as if I was not logged in without any error message.  If I enter an incorrect password it says so.  I just received a replacement 4s iphone

    I just received a replacement iphone (4s with ios7) but whenever I try to log into my itunes store, after I enter my password, it acts as if I never logged in.  If I enter an incorrect password it tells me so, but no error message at all when I enter the correct password - nothing happens.  My itunes is up to date.

    Have you tried going to Settings>iTunes and App Stores (or just Store) and signing out and then signing in again?

  • Why can't I log into my iTunes account, Unknown error occurred (-54)

    Recently I had my Macbook pro reformatted back to factory conditions. After downloading all the software updates I tried to log into the iTunes store, but everytime I get the message " We could not complete your iTunes Store request. An Unknown error occurred (-54)"
    I am able to connect to the iTunes store itself and look around and preview songs. but I can't log in to my account. I have the latest version of iTunes, and I haven't altered any settings in iTunes, so I'm confused as to why I am receiving this error message.
    The other discussions and trouble shooting pages referencing the error (-54) seem to all talk about ipod sync issues or not being able to access the store in general. So if anyone has any further insight as to why I'm receiveing it, I would greatly appreciate it. Thank you.

    I found the solution to this on another forum. I was able to fix this by manually disabling the firewall on my mac.   From the command line:
    sudo ipfw disable firewall
    Match will then run fine until I do the corresponding enable or restart the computer.
    I don't understand enough about the internals of the mac to know why changing this using the Terminal is more effective than simply disabling the firewall from settings, but it is. If you run this command line, it will make the -54 error go away.

  • Why can't i log into my itunes account? ive changed the email and it didnt work, just keeps saying "itunes is temporarly unavailable" ??? what can i do?

    i changed my email because i couldnt access the last one so i thiught thatd help but it didnt.. and i cant get on my account at all to sync my phone. Why is it doing this? Like, whats the problem?
    It keeps saying "itunes temorarly un available" and ive tried it alot. How can i fix this?

    Ignore the continued pop ups by using 'cancel'.
    Try to purchase a free item. If you are successful then you are logged in to your account.
    MJ

  • Why can't I log into my iTunes account on the iTunes Store

    I have been trying to log on to my iTunes account on the iTunes Store and it says accessing iTunes Store. I left it all day and night and its been 24 hours and nothing has changed

    Ignore the continued pop ups by using 'cancel'.
    Try to purchase a free item. If you are successful then you are logged in to your account.
    MJ

  • Why can I not log onto RingCentral to send a fax?

    I use RingCentral to send and receive faxes. I have had no issue with this until last week. Now I am unable to connect to RingCentral to go to my account to send a fax. There is no message other than Logging......and a spinning gear. If I go to chrome I can log on. I have not been getting the yellow pop up window asking to allow or not allow pop ups when I go to websites. I have cleared casche and cookies. I have changed pop up settings. Cleared allowed websites. I do not know what happened or how to resolve it. I have even downloaded a fresh version of firefox tonight and that did not help either. I have rebooted after every change with no help. Does anyone have any suggestions?
    I have a picture of the screen in PDF and Word format but it will not allow me to upload it.

    Does this happen in Safe Mode as well?
    '''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).
    '''If Firefox is open,''' you can restart in Firefox Safe Mode from the Help menu:
    * Click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
    '''If Firefox is not running,''' you can start Firefox in Safe Mode as follows:
    * On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
    * On Mac: Hold the '''option''' key while starting Firefox.
    * On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
    When the Firefox Safe Mode window appears, select "Start in Safe Mode".
    ;[[Image:SafeMode-Fx35]]
    '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
    ''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
    When you figure out what's causing your issues, please let us know. It might help others with the same problem.

  • Why can I not log into my photobucket account?!?!?!

    I go to log in and it gives me the error message that the password or email is incorrect. So I click the "forgot password", type in my email and NO RESPONSE is emailed. How do I access my acount?!?!?!

    see your capslock and numlock status, if not that problem, check if there is any key stuckin' there(not correctly jump up), and try an alternative web browser, I.E. 7/8/9, google chrome 10.x, to see if it the problem of firefox. if firefox 4 don't help, try firefox 3.6.16.

  • Why can't I log into my itunes and icoud from my iphone?

    Why can't I log into my itunes and icloud from my iphone?

    I found the answer that works for me. (This information was not on Apple's website for troubleshooting this problem.)
    In Safari, (I use Firefox only) cookies must be enabled.  I never knew there was a connection between iTunes and Safari until now.

  • Why can i not buy music from itunes store,this only happened recently

    Why can i not buy music from itunes store,this has only happened recently ?

    O.K. Everything seems to be in order now!
    I don't know what happened but this is the results....
    After attempting to edit change the information on my iTunesMS account at least 7 times, I posted the above question, logged out of iTunes, closed down all my apps and turned off my computer.
    A few hours later, I thought I would give it one more try and when I turned on iTunes, went to the Music Store and then 'reviewed' my account... it had my old American address on it with the country listed as Sweden... I just left it alone, as it didn't have my credit card info listed at all... Curiously, I'm clueless about that (though I did send this same complaint to Apple during the first posting... did that have anything to do with it?) When I clicked the continue button (without changing any info) it prompted me that I was finished setting up my iTunes Music Store account and I was immediately able to download some songs....(using the iTunes Music card--- I have not tried my MasterCard!)
    So basically, I did nothing except close iTunes, turn off my computer and later rebooted it and opened iTunes! Strange... does that seem like a fix or what?

  • Why can  I not log on facetime?

    why can i not log on facetime?

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457
    For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
     Cheers, Tom

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