Why can I not purchase from I tunes store?

Having trouble again with purchasing from I tunes...help..

Thanks I did...still waiting for a reply..it's been 2 days..they answered one question..but still waiting for this answer...it happens a lot ...very frustrating.

Similar Messages

  • Why can i not purchase from the app store?

    I am having problems getting my ipad mini to download apps from the app store. I have a Iphone 5 and Ipad mini wifi
    Please help

    Please explain more - what happens, when you try? Where does it fail exactly?
    Can you purchase apps with your iPhone, but not with the iPad mini?
    Are you using the same AppleIDs on both devices?

  • Why can I not download from the iTunes Store??

    I bought an album from the iTunes Store via my iPhone 5 and despite the fact that I have a strong 4G signal, it is telling me that one track is going to take over 42 minutes to download! I checked the speed on Speed Test and it showed 32mbps download and 10mbps upload. EE told me that as nothing else is affected (I can connect to other apps such as You Tube and Safari fine) then it must be a fault with my iPhone or iTunes. They also mentioned that there was a known issue with update 6.1.3 where the handset showed an LTE signal when there was actually none. Anyone aware of this?

    Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.

  • I recently had my computer stolen and not my purchases from I tunes store were backed up. I've been told there is a way that I can re-download my missing tracks from the store without having to pay for them again. Is this true, if so, how do go about it.

    I recently had my computer stolen and not my purchases from I tunes store were backed up. I've been told there is a way that I can re-download my missing tracks from the store without having to pay for them again. Is this true, if so, how do go about it.
    Many thanks
    Arkadi de Rakoff

    Unfortunately, redownloading of past music purchases isa still in beta test and only available in the US right now.
    It's due for everyone this fall.  Downloading past purchases from the App Store, iBookstore, and iTunes Store, http://support.apple.com/kb/HT2519
    If you can't wait, contact the iTunes Store Support Team at this link
    If you get lucky, they may be able to authorize another download now.

  • I can not purchase from the iTunes store because of the security question I am I do not know your security question and alternative mail has been hacked

    I can not purchase from the iTunes store because of the security question I am I do not know your security question and alternative mail has been hacked

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (87808)

  • IPod Classic 160GB film library sync problem -  trying to sync films that have converted from purchased DVD to mp4 format locally, not purchases from the online store - all other libraries sync perfect - why?

    Hello Apple and the iTunes Windows PC users community.
    I am trying to sync films that I have converted from purchased DVD to mp4 format locally, not purchases from the online store. The mp4s all appear and play successfully in my iTunes application but will not sync across to the iPod film library folder.
    For your information: I am using iTunes 11.1.3.8 on a Windows 7 64bit machine with 500GB hard disk and 8GB of Ram in the UK.
    I have restored the iPod classic 160GB three times now to see if it was a hardware problem with no joy. Each time all the music restores properly as do the podcasts and all the items in TV programmes all appear to sync and work fine.
    I have also tried to copy films into the TV Programmes to get around it with no joy. They always go to the films section to start with. It is just the Films library that does not sync - all others work perfectly. As a last resort I have uninstalled and re-installed iTunes with no joy either.
    I am technically savvy and have gone through the itunes and ipod settings but nothing appears to make a difference - This is the first time I have had to post here as I can usually solve the majority of the ipod anomilies but this one has me flummoxed.
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    Having uninstalled the current version 11.1.3.8 and loaded and older version of iTunes 10.7.0.21 I can now categorically confirm that the newest update seems to be causing the problem as the films and TV Programmes are syncing perfectly on this older version.
    If you are going to do this please dont forget to remove the  ' iTunes Library.itl' file as this stops the older versions from running as I've just found out

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  • Got ipod4 Dec 2010 bought music with my ipod4 in dec 2010,jan 2011, and feb 2011 and i tunes will not reconizie them i have the reciept from when i purchased from i tunes store at that time. what is the problem anybody know?

    Got ipod4 Dec 2010 bought music with my ipod4 in dec 2010,jan 2011, and feb 2011 and i tunes will not reconizie them i have the reciept from when i purchased from i tunes store at that time. what is the problem anybody know?

    Is your computer authorized with the same account that you use to buy the muisc in iTunes?
    More info here: About iTunes Store authorization and deauthorization
    Did you try to transfer your music by right clicking on your ipod in the device list and choosing "transfer purchases"?
    Did you ever sync your ipod to your computer?

  • HT4972 why can i not downgrade from 7.1 to 7.0.6

    why can i not downgrade from 7.1 to 7.0.6

    Because Apple has never supported downgrading the OS version on any iDevice.

  • HT3702 Why can I not purchase lollipop?  I am able to purchase other boosters but not this anyone know why?

    Why can I not purchase lollipop?  I am able to purchase other boosters but not this one.  Any suggestions??

    What happens when you try to buy it, does the 'buy' button not work, do you get any error messages ... ?
    If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • Why can I not Text from my I Pad to I Phone

    Why can I not Text from my I Pad to daughter I Phone

    Check
    Settings > Message > iMessage > On
    And also make sure that your telephone numbers and various email accounts are set up in,
    Settings > Message > iMessage > Send and Receive
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  • HT3209 I know my computer cannot play HD but why can I not purchase HD on my computer for my iPAD which can play HD?

    I know my computer cannot play HD but why can I not purchase HD on my computer to play on my iPad which is capable.

    Fast answers:
    1. Try resetting NVRAM/PRAM and SMC. Doesn't usually 'cure' keyboard problems you report, but it costs nothing and only takes a few minutes.
    https://discussions.apple.com/thread/3819550?start=0&tstart=0
    2. Try plugging in a USB keyboard. Doesn't absolutely have to be a Mac keyboard. A PC keyboard will work for a test. If the typing problem does not occur with the USB keyboard, you have a temporary solution until you can arrange to visit a repair facility.
    3. If your MacBook is older and has a user-removable battery, shut down the computer, remove the battery, and examine it for signs of 'bulging' or swelling. Then connect the computer to the Magsafe power supply, without reinstalling the battery, and turn it back on. If the keyboard problem has gone away, it was likely caused by a swelling battery.

  • The hard drive was recently replaced on my computer and I now only have music purchased from i-tunes store showing in my library. Is there a way of syncing from i-pod classic back to library without re-copying all my cd-collection?

    The hard drive was recently replaced on my computer and now only tracks purchased from i-tunes store show up in my library.Is there any way that i can sync from my i-pod classic back into i-tunes to replace lost tracks?

    See Recover your iTunes library from your iPod or iOS device.
    tt2

  • Why can I not connect to the itunes store on my iPhone?

    Why can I not connect to the itunes store on my iPhone? Heard that other people are having the same problem and that Apple needs to fix it.

    Hello sakif16,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    Have a nice day,
    Mario

  • Why can I not access the Mac App store?

    why can I not access the Mac App store? I cannot enter the Mac App Store; for updates to featured Apps?

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

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