Why can I not receive sympatico e-mails on both my non-apple lap top and my i-phone 5 and i-pad 3?

I had a i-pad 3, non-apple desktop and laptop all receiving sympatico e-mails. When I purchased the iphone 5, I now cannot receive my sympatico e-mails on both the ipad and iphone at the same time. If I turn off one of these devices, the e-mails populate in the opposite device. Apple support had me turn off "Fetch New Data" from my e-mail account. My incoming server is pop.bellaliant.net and my out going server on my phone is mail.1xbell.ca and my ipad is smtpbellaliant.net
Has anyone experienced a similar issue?
Thanks for you help
Saintp

Settings>>>mail, contacts etc.>>email account >>> turn mail off

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