Why can I not remove my credit card without cancel...

My new subscription payment has been made and delivered and I want to remove my credit card from the account.  I'm being told the only way I can do that is if I cancel my subscription.  How can I remove my card without cancelling the subscription I just paid for?

Subscription cancellation means that you cancel the future recurring payment (of the subscription renewal). You will be able to use the subscription during the period that you have already purchased.  
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Similar Messages

  • HT1918 why can i not remove my credit card from itunes?

    i got a pre-paid card for my purches and now its out of money and i can not update anything on my phone ecause it keeps asking me about the payment method. i use to be able to click none on the account info but now with this new itunes there is no option and i hate this because im not getting a credit card just for one use and i dont buy things like crazy on itune store . please help me with this problem!!!!!!!!!!!!!!!!!!!!!

    Subscription cancellation means that you cancel the future recurring payment (of the subscription renewal). You will be able to use the subscription during the period that you have already purchased.  
    Assinaturas / Skype Premium / Contacto com atendimento ao cliente da Skype /
    Se a minha resposta foi útil, dá Kudos ↘. Obrigada! Eu posso não responder às mensagens privadas não solicitadas.
    Si mi respuesta fue útil, dé Kudos ↘. Gracias! Puedo no responder los mensajes privados no solicitados.

  • Why can't I remove my credit card from my Apple ID account

    I want iTunes to remove my credit card off of my Apple ID account now

    The following gives instructions on how to change your payment method, including changing it to "None" http://support.apple.com/kb/HT1918
    If it won't allow you to change it to None, the following may explain why: http://support.apple.com/kb/TS5366

  • After removing my payment info, why can't I remove the credit card type

    How can I completely remove all of my payment information? I already removed all of my info but can't seem to remove the credit card type (Visa, MasterCard, etc.). After removing the info I am able to, I click Done and then in red letters the words, "There's a billing problem with a previous purchase. Please update your payment method." pop out. I don't know what to do. Can someone help me please?

    That message implies that iTunes wasn't able to collect the payment for your last purchase i.e. that you owe iTunes money - until that is paid off you won't get the 'none' option, or be able to download anything from the store (including redownloading and app updates). If the card that you had on you account isn't been accepted by iTunes then do you have a different card that you can put on, or are iTunes gift cards available in your country, so that you can pay what iTunes thinks that you owe ?

  • HT2731 why can I not change my credit card

    Why can I not change my payment method

    Subscription cancellation means that you cancel the future recurring payment (of the subscription renewal). You will be able to use the subscription during the period that you have already purchased.  
    Assinaturas / Skype Premium / Contacto com atendimento ao cliente da Skype /
    Se a minha resposta foi útil, dá Kudos ↘. Obrigada! Eu posso não responder às mensagens privadas não solicitadas.
    Si mi respuesta fue útil, dé Kudos ↘. Gracias! Puedo no responder los mensajes privados no solicitados.

  • HT1918 how can i completely remove a credit card from my account?

    how can i completely remove a credit card from my apple id?

    Hi Craig,
    Thanks for visiting Apple Support Communities.
    Using the steps from the article above (iTunes Store: Changing your payment information), you should be able to select "None" as your payment method. This will remove your credit card from your iTunes Store account (Apple ID).
    Changing your payment information using an iOS device
    Tap Settings on the Home screen.
    Tap iTunes & App Stores.
    Tap your Apple ID. (If you aren't signed in, enter your Apple ID and password and tap Sign In.)
    Tap View Apple ID.
    Enter your Apple ID password.
    In the Edit section, tap Payment Information.
    Update the information that you want to change.
    Note: You can find the payment methods that the iTunes Store accepts in the Payment Type section. If you don't want a payment method on your account, select None in the Payment Type section.
    Best Regards,
    Jeremy

  • I currently have my credit card on my iTunes account and when I have no money in my bank account it won't let me download the free apps even though they don't cost anything. How do I stop this so I can download or remove my credit card?

    I currently have my credit card on my iTunes account and when I have no money in my bank account it won't let me download the free apps even though they don't cost anything. How do I stop this so I can download or remove my credit card?

    All downloads from iTunes are tied to the account that downloaded it, you can't re-download content via a different account. You checked the spam folder on yourr old account as well as the Inbox, and depending upon how long ago you did it, have you retried getting it reset : http://appleid.apple.com, then 'reset your password' ?

  • How can I remove my credit card or cancel my account?

    How can I remove my credit card or cancel my account?

    Jackzhang2088 wrote:
    How can I remove my credit card or cancel my account?
    Hi there,
    Your Adobe FormsCentral Basic Service already shows Cancelled.
    Please let me know if any further assistance required.
    Thanks!

  • HT1918 why can I not change my payment card

    why can I not change my payment card?

    This region thing and reset limit is not new. It was put in place since the medium debuted in the 90's. It is a means of controlling content distribution to the studios benefit. For instance, launch Avatar II in the US, milk the local moviegoers while creating expectation, then slowly release it to different regions of the world. Or keep the pesky Euro movies out of the US market to avoid eating into the meager sales.
    Some directors loathe this with a PASSION. That's why Peter Jackson released the home version of Lord of the Rings Trilogy simultaneously worldwide.

  • HT5622 How can I not give a credit card to get an apple id?

    I had the option to not give a credit card when trying to sign up, and i messed up the logg in =/. Now that i am trying to remake a new account, i am unable to choose to not give my credit card info.....Any other way of not giving info?

    There are instructions on this page for creating a new account without giving credit card details : http://support.apple.com/kb/HT2534
    e.g. if currently logged into an account then log out of it, find a free app in the store, click on its free 'price', and then click on 'create Apple id' on the popup that you get. That should give you 'none' on the payments screen

  • Why can't I remove my debit card from my account? Why do I have to make another account and do the run around for updates? Come on apple, I have spent a lot of personal time giving your products props, I don't want to get a sour taste now.

    Why is there such an issue about removing my debit card from my account? This is an issue that needs to be resolved without me having to create a new account..

    iTunes Store: Changing Account Information
    http://support.apple.com/kb/HT1918
    How to Get Apps From the App Store Without a Credit Card
    http://ipadhelp.com/ipad-help/how-to-get-free-apps-from-the-app-store-without-a- credit-card/
    Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
    http://support.apple.com/kb/ht2534
    If None is not available - On your computer launch iTunes and click "iTunes Store" in the left navigation pane. Click the "down arrow" next to your name at the top right side of the page and click "Account." Enter your username and password and click "View Account" to log into your account information. Next to your Payment Type, click "Edit." Select the "None" button and click "Done." Confirm that your card has been removed by returning to the Apple account information screen. Under Payment Type, it should say that there is no credit card on file.
     Cheers, Tom

  • Why can't I use my credit card in OVI store?

    After buying several apps in the Ovi Store using my credit card I was really surprised that Ovi Store does no longer accept my credit card because I'm not living in the US! (I'm requested to fill in a US address otherwise I cannot proceed.)
    **bleep**! *
    I'm not living in Iran or some other country on which the US has imposed sanctions. Can someone please explain? It feels like going back in time and I think Nokia will lose a lot of Ovi Store visitors this way.
    * Edit: thanks for censoring
    Solved!
    Go to Solution.

    @liza091162
    As far as OP was concerned trying at another time with SIM in place worked "Maybe the payment failed yesterday because I had removed my SIM card... Although I cannot see a connection."
    Happy to have helped forum with a Support Ratio = 42.5

  • Why can't I add my credit card to my account? It just tells me to contact itunes support.

    It will not let me use my credit card info. It tells me to contact the itunes support at www.apple.com/support/iunes/ww/.

    You need to contact the iTunes Store staff as opposed to just reading the information on their site or posting on these boards.
    (99197)

  • Why can´t I use my credit card on apple store?

    register my credit card and haven´t been able to make a single purchase

    Is this card issued by a bank in the country where you reside with a verifiable billing address in the country where you reside?

  • Can I switch payment credit card without canceling...

    I want to use a different credit card for my monthly subscription. but i can't do that unless i cancel my subscription. but I still have unused minutes under current subscription, that will be wasted if I cancel my subscription now. what can i do?

    Yes you can just swap unless of course the second phone is locked to a different carrier.

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