Why can I not select the transparency flattener preset option when exporting to a pdf?

Hi all,
I have not had to use this option in quite a while so may have forgotten a few things.
In InDesign, under Edit>Transparency Flattener Presets, I have created a new preset and included the option of converting all text to outlines.
However, when I try to export to a PDF, the option to select a transparency flattener preset is greyed out.
Can you tell me what I may be doing wrong? This is driving me crazy!:(
(There was originally no transparency in the file, so I created some with a white square set to 0.5% opacity).
Thanks in advance for your help!
Best regards,
Christine

DesignerDave72,
Thank you SO MUCH!!
I have been battling with this for over an hour...and it was frustrating me no end. 1 minute into reading the article you suggested and I was home free!! THANK YOU...!! You're my hero!
Best regards,
Christine

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Why can I not select the transparency flattener preset option when exporting to a pdf?

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