Why can I not successfully load a Firefox Plug in

Hi,
Despite several attempts, I still cannot load the required FF plugin to view a radio station content?
I have uninstalled my virus software to tyr and re-started my machine, but it still wont load/take? The station plug ins for IE and Chrome work fien, but nit foir Firefox?

Hi jscher,
Not exactly what "error" is showing up is "a plug in is required to display this content", this (image below), comes up when Firefox tries to connect to this specific website?
I looked at the link you included, but if this will fix the issue, can you detail '''exactly''' what should be typed in the "location bar", just typing in what this advises with nothing else, just says website not found?

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