Why can i recieve e-mail from some allowed addresses but not others

Ihave an officejet pro 8500a and the problem i have is that not all e-mails are coming through.
I have the printer set to receive from only allowed e-mail addresses and it is some of these that are not coming through.
Any help would be gratelly appreciated

Hello thebigrigdriver,
The only way I have found around this is to set your allowed senders to everyone.  I know this is a security concern for some people, but the thing to keep in mind is that the only people who have the printer's email are the ones that you give it to.  Sorry for the inconvenience.
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

Similar Messages

  • Why can I drag and drop from Photos to Pages, but not to Microsoft Word 2011

    I'm unable, under OS X 10.10.3, to drag and drop pictures from Photo into Word for Mac 2011.  I can paste from Photos into Pages.  How can I add Word to the list of programs that can take pasted photos pasted from Photos

    Drag and Drop support is done programmatically as part of the application design. There is no user settable configuration, or list of programs that you can add Word too. Apple has supported drag and drop in Pages for a long time, and from iPhoto or Aperture picture libraries. Microsoft chose another path.
    I don't have Office for Mac 2011, but I can state that Word 15.8.1 in Office for Mac 2015 Preview does not accept drag/drop of images from Photos either. It compensates by offering Insert ▸ Pictures ▸ Photo Browser… and when selected, displays an image panel not unlike Pages offers when clicking images from its Toolbar. At the top of this Word Preview panel is the Photos logo. It is from this Photos browser panel, that Word Preview accepts drag/drop of images. It may be that way in Word in Office for Mac 2011 too.

  • EPrint servers accept jobs from some email addresses and NOT others

    I have an HP Photosmart Premium C410b which works a treat apart from when I try to use ePrint. I use my own (register.com hosted) domain email address for nearly all of my email. And when I send emails to @hpeprint.com I get the following bounce back :
    Delivery status notification
    We're sorry; your message to "[email protected]" has failed. The recipient's mail server responded with: "Diagnostic-code 550 - (5.7.1 Command rejected)". Please check the recipient's email address for typos or unnecessary spaces and resend. Thank you.
    So then I added my backup googlemail account as an 'allowed sender' and it works perfectly. I have even tried to do this with 'everyone' allowed to send to hpeprint still same problem. (i.e.. works for @googlemail.com but not my main personalised domain email).
    It sounds like the hpeprint email server / firewall is rejecting my personalised domain email address. Has anyone else experienced a similar problem.

    Hi all,
    We are aware of this issue and are working on a fix to implement in the near future.
    This is because some of the email from some certain are incorrectly identitifed as spam mail by the server.
    Thank you for your patience.
    I am an HP employee
    **** Please mark the post that solves your problem as "Accepted Solution" ****

  • I receive certain emails from a specific address but not other emails.

    I receive some emails from Berkeley Parent Network, such as Advice but not the Marketplace email. here is information from their site: Your email service may allow you to add email addresses to a "white list" that you want to accept mail from. The sender on all the BPN newsletters is "[email protected]". The newsletters are actually mailed from chignik.berkeley.edu (IP address: 169.229.248.172)
    == This happened ==
    Not sure how often
    == a few months ago

    Hello Faith.
    Although possibly not related to your problem, I will remind you that the version of Firefox you are using at the moment has been discontinued and is no longer supported. Furthermore, it has known bugs and security problems. I urge you to update to the latest version of Firefox, for maximum stability, performance, security and usability. You can get it for free, as always, at [http://www.getfirefox.com getfirefox.com].
    As for your issue, I'm not sure I understand it correctly, but I think you may want to contact the sites administrator directly?

  • Why can I recieve e mail but are unable to send them on my i pad

    WHY CAN I RECIEVE E-MAILS ON MY I PAD BUT ARE UNABLETO SEND ANY

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    Why Does My iPad Say "Cannot Connect to Server"?
    http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
     Cheers, Tom

  • Why can't i get sound from some of my movies when i'm watching it on my macbook pro, but it works on my iMac?

    why can't i get sound from some of my movies when i'm watching it on my macbook pro, but it works on my iMac?

    I need the exact model number, not just the series. 
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

  • Why can't I delete Mail from my iPhone? it just allows me to Archive, and where do the archives go?

    Why can't I delete Mail from my iPhone? it just allows me to Archive, and where do the archives go?

    You'll have to go to your Settings -> Mail, Contacts, etc -> Email Account -> Advanced -> Deleted Mailbox
    Turn off Archive mode, Turn on Trash
    You can also put the phone in airplane mode to delete them real quick, but that's only a temporary fix.

  • Why can't I e-mail from photos or from inside other apps anymore? I have been able to before.

    Why can't I e-mail from photos or from inside other apps anymore? I have been able to before.

    That’s just the problem I’m having. I follow all the steps as found in the iPhoto help. I select a photo then click the i (INFO) button in the lower right corner to open Faces - Keywords - Places pane. Then select the Keyword I want to remove, then the delete key. The key word I want to remove is removed okay at that point, (from the Keywords pane.)
    However, when I go and do the same operation on a second photo - again the keyword is removed in the Keywords pane - then when I go back the first photo - the unwanted keyword is back.

  • Why can I Only send mail from my iCloud Account and none of my others yet can receive from all ?

    why can I Only send mail from my iCloud Account and none of my others yet can receive from all ?

    Morning Allan ,sorry hit the wrong button. Thank you for responding . Meant to reply not notify you that my issue was solved . It's not . I imported all my settings via iTunes and all of the accounts receive mail as I said but can't send . Can you tell me exactly what to change with regard to my outgoing smtp. and PE the authentication ?

  • Why can I open attachments (pptx and PDF) on iPhone but not on Mac?

    Why can I open attachments (pptx and PDF) on iPhone but not on my MacAir (OS X 10.9.2)? Generally, I can open PDFs on my Mac, but in this case, I opened on iPhone, and not on computer! Also pptx file from one sender opened on iPhone, and not on Mac, and the same pptx sent from another person wouldn't open on either! Help!

    Hi there.  I think as far as PowerPoint files go (pptx) you will need a copy of Office or some other compatible software (e.g. Keynote) to open it on your Mac.  On an iPhone there is a viewer built in just so you can take a look at most common attachment types.  If you have a copy of Microsoft Office on your Mac you should be able to open the pptx files in PowerPoint.
    OS X definitely has a PDF viewer, it's called Preview.  I think you can also load Adobe Acrobat if you want but I've stayed away from it for years as I find Preview faster and better.
    If you still can't open a PDF file attached to an email message on your MacAir by double clicking on it, could you let us know what error message you get, or what happens?  That will help people to help you.
    Ivan

  • Why can I sync iBooks on my iMac and iPad but not my Mac Book?

    Why can I sync iBooks on my iMac and iPad but not my Mac Book?

    That did cross my mind earlier today and when checking iCloud found that it had an old ID. I logged out and then in again on my current ID. It still doesn't sync.

  • Why can't I send mail from IPad while overseas

    Why can't I send mail while overseas? I can receive but al though have placed smtp other server in settings I still cannot send

    To get the right scoop for setting up your outgoing server, google your ISP and the words email settings, and you will likely find a page that will give you the settings.  While you are there, see if there is a restriction on where they will send from.  Some US ISPs simply will not send e mail, if you are put of your home territory.  The. Only way around that is a different mail provider, such as gmail, yahoo or whatever.

  • Why can't I retrieve mail from iCloud.  Have tried changing password, same result.

    I can't get mail from my .me address.  This applies to the iCloud website, my macMini, iBook, and iPad.  Began yesterday.  Keep sending reports to Apple, but to no avail.

    1.  Make sure you are using the same icloud account for devise and icloud.com
    2.  Go into setting, mail and make sure the password is correct.  I have had that happen and I keep emails on the server and would just delete the account and add it back with the correct password.  See if that works.  This has worked for me in the past.

  • E-print works on some e-mail address, but not others?

    HP Officejet Pro8600
    Windows 7 Ultimate
    error: "550 5.7.1 Command rejected"
    I am able to send and print e-mail print jobs from @hotmail.com and @live.com addresses, but not from @q.com (a Century Link primary domain for customers, not a corporate account). I have set up "Anyone can send ePrint jobs to this printer." These failed print jobs never appear in the ePrint Center listing of Recent Print Jobs. I have tried sending via Outlook 2010 and via the Century Link web based e-mail application -- they both return to me as bounced messages. What's going on here?
    This question was solved.
    View Solution.

    There are certain email clients that are supported for ePrint.  I included a screenshot of supported clients.  Also, I am adding a link for helpful information about ePrint.

  • Problem viewing streaming video in some wifi networks, but not others

    When I am at work (university), I can not view YouTube videos or video streaming from news sites such as cnn mobile on my ipod touch 2g.
    <m.cnn.com/videos.jsp?ckey-cnn)06#__1_>
    When I called Apple support, they had me reset-restore. I still had the problem. I went to the Apple store Genius bar and the problem no longer existed, the videaos downloaded and played from both sites!
    But at my diner and at work, I get the message, "This movie could not be played" in a popup box with an OK button. The same message appears if I use the YouTube application. I click on any video, and the same popup appears. In Cnn the popup is preceded by a shaded capital Q that looks like the blue Quicktime Q; in Youtube the pupup is preceded by a YouTube icon in gray with the "Tube" surrounded by the rounded rectangle, their icoon...
    At the Apple store the popup never appeared, and the videos downloaded and played.
    I have no trouble playing movies I have downloaded from iTunes.
    I did not have this problem when I initially got my iPod Touch, and I think it appeared after one of the last two system upgrades, but I am not sure.
    I am curious that it the problem happens at two places, my diner and at work.
    The speed of my wireless work network, as judged by the ipod app speed test is 9915 kbps download and 6971 kbps upload, so plenty fast.
    The first time I noticed this issue was with the application "At Bat Lite" which also won't play video highlights at work.
    I do not have WiFi at home
    Any thoughts about what would cause this lack of functionality apparantly only at some networks but not others?
    Oh, one more piece of data: at work a Macbook will play YouTube both on ethernet and using wifi...
    Thanks for any thoughts or suggestions,
    Paul

    It seems I have two networks available at work, one is behind our firewall, and I login to it. This is the network that I can't view streaming video. There is also a "Guest" network that I don't need to login to. This one works with the YouTube and the news site videos.
    Thus, I conclude there is a setting that WiFi network administrators can invoke that specifically can block streaming video on some protocols (whatever the ipod touch uses) and not others (whatever the Macbook uses). But the same router hardware supplying the Guest network does not block these protocols. Presumably this has to do with security on one side of the firewall(?)
    Anyway, apparently outside of the WiFi controls available in the ipod touch settings.
    Weird...
    Paul

Maybe you are looking for