Why can i restore my iphone 4 and why do i keep get error 1611??

i disable my phone beacuse i locked it and forgot my code . so i trying to restore it but i cant i keep getting error 1611 and i do not know what to do   can anybody help ? so frusted

Error 1611: This error may indicate a hardware issue with your device.  Follow the steps  in this article. Also attempt to restore while connected with a  known-good 30-pin Dock Connector cable, computer, and network to isolate  this issue to the device. The MAC address being missing or the IMEI being the default value (00 499901 064000 0)  can also confirm a hardware issue. Out-of-date or incorrectly configured proxy or security software, such as FoxyProxy, can cause error 1611.    To troubleshoot third-party security software, follow these steps.

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