Why can I send, but not receive mail?

I have an exclamation mark in a triangle next to Inbox. It says the connection to the server is timed out. I have not been able to receive any mail.

I would compare the account settings to verify that smpt server and ports and encryption and the likes was
set the same on mac vs. the ios devices
if it were I would look if the mac's firewall was blocking the stmp

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Why can I send but not receive them?

Why can I send but not receive them?

Macrumors posted a solution for this. I used it and it seems to have worked for me.
Here's what they said:
1. Turn off iMessage in Settings > Messages
2. Reset networking settings in Settings > General > Reset
3. Reenable iMessage in Settings > Messages
Source:
http://www.macrumors.com/2013/09/30/resetting-network-settings-may-fix-imessages -not-working-in-ios-7/

From mac mail, I can send but not receive mail. Also, on the same mac, I can run mail through Entourage and no issues with sending or receiving

only found this problem with mac mail , when new hard drive waqs installed!!
i CAN SEND from mac mail
When I first set it up, i could receive mail but not send and now its the other way around
I cannot receive mail.
However, under Entourage mail, i have not problems with similar settings!!
Can you help, this is wrecking my head!!

What do you see if you invoke Mail's menu option Window > Connection Doctor?

Can send but not receive mail in outlook 2013

I just started to have the same issue. I have multiple PC's all running outlook 2013 and one of them just stopped receiving mail.
The others work fine, and yeah I check that it is set to receive mail in the options, along with many other typical tasks like dissabling the av.
This is on WIN 7 pro.
I have uninstalled office. Deleted my ost and pst. Reinstalled office and re-created my mail account. Same issue. There must be some other setting in my profile or registry that is persisting
I am about to go back to Office 2010, I have already gone back to Win 7 after a terrible experience with 8.1 and its media centre licence issue and lack of driver support (which worked under WIN 8!!).
Seriously Microsoft! Do you just hate people?

Hi,
What is the account type? Exchange, IMAP or POP3? Is it working fine to receive emails on Webmail(OWA)? It is preferred if you could provide any error code/message.
The first thing that should be checked up is if the account has been setup properly, you may need to contact your ISP(Internet Service Provider) to get the information you need to setup the account.
If you press Send/Receive All Folders button, can you get new messages? Please go to
SEND/RECEIVE tab -> Send/Receive Groups ->
Define Send/Receive Groups -> For All Accounts, under
Setting for group "All Accounts", set Schedule an automatic send/receive every "X" minutes, we can set
X as you need.
Please create a new profile to test if the issue persists:
http://support.microsoft.com/kb/829918/en-us
Thanks,
Melon Chen
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
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Can send but not receive mail

I have a macbook with OS 10.5.8 and Mail 3.6
I have an imac with OS 10.4.11 and Mail 2.1.3
Both have been working fine with my mac.com / me.com account for a long time but Mail and the MacBook has suddenly stopped receiving messages - although it can still receive them. I've compared the settings on the two computers and they still look identical.
Any suggestions as to what to try next?
Thanks
Ben

Let's check whether the rules could have a bearing on this:
1. Quit Mail.
2. In the Finder, go to ~/Library/Mail/.
3a. If running Mac OS X 10.3 (Panther), locate MessageSorting.plist and move it to the Desktop. If there is a file called MessageSorting.plist.backup, move it to the Desktop too.
3b. If running Mac OS X 10.4 (Tiger), locate MessageRules.plist and move it to the Desktop. If there is a file called MessageRules.plist.backup, move it to the Desktop too. You may also see the old MessageSorting.plist files there; they are no longer used by Mail 2.x, so just move them to the Trash if you see them.
4. Open Mail. As a result of removing the rules file, the junk filter will be disabled now. You may want to either tell Mail to go offline immediately after opening it, or shut down the Internet connection before opening Mail, to prevent it from downloading anything until the junk mail filter has been enabled again.
5. Go to Mail > Preferences > Junk Mail, enable junk filtering, and configure it however you wish.
6. Go online again if you went offline in step 4.
If the problem persists after doing this, then you know the rules have no bearing on it, and you may move the files on the Desktop back to the ~/Library/Mail/ folder, overwriting any files Mail may have created anew there (quit Mail first).
Note: For those not familiarized with the ~/ notation, it refers to the user's home folder.

Why is iMessage sending but not receiving or syncing on iMac.

For the past week I have suddenly been having trouble with iMessage on my iMac. Thought it was fixed but the problem has returned.
I can send an iMessage say to my wife's Macbook but when she replies it only goes to my iPhone 5s and not to my iMac.
Found another discussion here on Apple Support Communities on not syncing between devices and tried the suggested remmedies with no luck.
John

It's not clear whether you've done all the following.
Associate your mobile number with your Apple ID, if you haven't already done so.
Sign out of iMessage on the Mac:
Messages ▹ Preferences ▹ Accounts ▹ Sign out
and on the iPhone:
Settings ▹ Messages ▹ Send & Receive ▹ Apple ID ▹ Sign out
Then, on the phone, tap
Use Your Apple ID for iMessage
Sign back into iMessage on both devices and test. If there's no change, you may have to wait for a change in network conditions.
Credit for this solution to ASC member SmittyLove and to Glenn Fleishman of tidbits.com.

Upgraded to Tiger; Mail can Send, but not receive... help!

Hi there,
I've come across lots of issues people have had importing all their mailboxes when they've upgraded from Panther to Tiger, but my wife's problem is different - - Mail can Send, but not receive. 'Get Mail' hasn't worked since the upgrade. I've been on the phone with my POP server provider, and all my Mail Account settings are correct. I can send mail, as I say, and sure enough, there it is in her Hotmail web page, along with all the other messages people have sent her in the last two weeks...
So why can't Mail 'get' these messages, if all the settings are correct?
Any advice would be appreciated.
Malcolm

You’re welcome.
If you deleted a POP account, then all the messages stored in that account’s mailboxes has certainly been wiped out, not just moved somewhere, and you were warned that this would happen by the following alert:
Remove Account
Are you sure you want to remove the <AccountType> account "<AccountName>"?
This will permanently delete the account setup information, mailboxes, and messages from your computer. Messages stored on the mail server will not be affected.
To prevent that from happening, you should have moved those messages to custom “On My Mac” mailboxes instead of leaving them in the account’s mailboxes. Actually, using Inbox and Sent for archiving purposes is a bad idea regardless.
If the messages are not on the server and you don’t have a backup (which you should have made before doing something like that), you may try to salvage as many deleted *.emlx files as possible with a data recovery tool such as Data Rescue II, TechTool Pro, or FileSalvage (the files to be recovered would be different in the case of Mail 1.x). Of these, the only one I know for sure that can currently recover deleted *.emlx files is FileSalvage. Stop using your computer right now if you want to try that, as anything you do with the computer may cause the deleted files to be overwritten.

Using osx 10.7.5 can send but not receive emails. Mail server support rep tried everything

Using iMac with OSX 10.7.5. Can send but not receive emails. No problem with internet account. Server rep tried everything and suggested perhaps a corrupted file in the op syst. Any ideas?

You may have a corrupt preference. Mail - Preferences - Accounts - click the offending account and re-enter all prefereneces. Also you can use Apple's OS X Mail: Troubleshooting sending and receiving email messages located at:
http://support.apple.com/kb/ts3276

Exchange mail- can send but not receive?

Anyone had this problem?
I have the mail app set up with my company's exxchange server as the incoming, outgoing and OUtlook webs access servers and no go, I can send but not receive in the app....
-c

Check with your Exchange administrator.

E71 Imap, can send but not receive

HI all
I received my E71 about a week ago and having major problems configuring it with my work email.
Its an IMAP mail. I can send fine but on most occasions cannot receive. Occasionally it downloads some mails but only twice in the last week. I think this shows the settings are correct.
Have tried to sign up with Nokia mail but get the following error message:
'Unable to connect with the information provided. Please try again.'
My colleagues in the UK use Blackberrys fine and have spoken with IT and they cannot think of any reason why this is happening. I have deleted the mailbox and set it up again many times but still can send but not receive...
Very grateful for any advice as really happy with the phone other than this which is the main reason why I bought it.
Shane

Hi Anne,
Is this IMAP or POP account?
Not certain, but this can fix myriad Mail problems...
Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move these folder & file to the Desktop.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reboot.

Can send but not receive email

I have contacted my ISP and confirmed my password and settings. I can log on and send but not receive. The emails are on the server. This problem started after I installed the latest apple security update. The isp tech felt everything was ok there and that the problem was due to the security update blocking incoming mail.
Any ideas on how to fix this?
Henery
powerbook15 Mac OS X (10.3.9) mail version 1.3.11 (v622/624)

Thanks, Dave!
I had the same problem. Could send but not receive, on three email accounts all of which were on the same server. The other four accounts on two different serves worked fine. This was a sudden change and I had not changed any mail prefs for several weeks or anything on the server end in months. I spent 3.5 hours on this this evening, excahnging emails with customer suppert at the server (using the other accounts of course), going through the complicated webstie to check the server configuration, checking the prefs in mail over and over and over, setting up the email on another computer to discover it worked, throwing everything realted to these three accounts out of keychain thinking maybe it had saved an old password.
Came in here to post a plea for help and read your message. The offline bits were set. And the list of accounts under the IN heading had been collapsed (I generally have it open, don't know how it was collapsed) so that I couldn't see the obvious offline indicator. !!!
Thanks again! Where were you 3.5 hours ago?
Bob H

I have an iphone6. And out of the blue my group messages aren't working. I can send but not receiving any back.

I have an iphone6. And out of the blue my group messages aren't working. I can send but not receiving any back. Any ideas??? I already reset my phone twice.

You should check that your settings (both directions) match this:
IMAP (Incoming Mail Server) information:
Server name: imap.mail.me.com
SSL Required: Yes
Port: 993
Username: [email protected] (use your @me.com address from your iCloud account)
Password: Your iCloud password
SMTP (outgoing mail server) information:
Server name: smtp.mail.me.com
SSL Required: Yes
Port: 587
SMTP Authentication Required: Yes
Username: [email protected] (use your @me.com address from your iCloud account)
Password: Your iCloud password
Note: If you receive errors using SSL, try using TLS instead.
Your signature says you have 10.6.8 - is this correct? If you migrated from MobileMe using this your mail settings won't be correct and you will need to follow this procedure to re-enter them:
Entering iCloud email settings manually in Snow Leopard or Leopard

Can send but not get mail....

This is strange - my mailserver has imap/ssl/password. Before 3.0 upgrade all worked fine (hm... except a couple of days when I just got my Iphone where actualle the very same problem showed up, but suddenly started to work).
So, I can connect to server and send mail. But I can't connect to server to read/fetch mail (connection failed message).
I've exact same configuration on my macbook - working like a charm. Tested to remove account on Iphone and recreate, resync, you name it. Still not possible to read, only send.
Why???

Anyone with any ideas are welcome....
Now I dropped all mail accounts on the phone and resynched with iTunes to recreate all mail accounts. Still - one of the accounts will not work. Possible to send but not read mail. And it is working on the mac.
regards,
/L

Can send but not recevie mail - help please

I have tried to push mail though, switched phone off and logged off on my desktop. But I can send but not receive.
Any ideas?

Hi Anne,
Is this IMAP or POP account?
Not certain, but this can fix myriad Mail problems...
Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move these folder & file to the Desktop.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reboot.

I can send but not receive email

Hello All. I know this is a highly posted topic but I cannot find a solution. Any help is greatly appreciated.
Basic Problem- I can send but not receive email.
My ISP is. Yahoo SBC Global
I have a 3rd party email provider: 1and1.com
I have set my preferences according to the specifications of 1and1.com
The error I get is this: The server error encountered was: The attempt to read data from the server "pop.1and.com" failed.
I have a Macbook Pro, running 10.4.9. My account with the 3rd party email provider is new and only has 1 or two emails in the account. I know this because I can log on via the internet and use their website to check the emails in the inbox. So the "email" address is working. I just can't get it to forward to my laptop.
I'm wondering if it has something to do with port 110 being blocked by my ISP. But I really don't think they are blocking that port. Due to the fact that my previous computer was a dell, and I used a similar 3rd party provider to email, the account used port 110 and things worked fine.
Thanks to all.

Ok. I've got it working.
All I did was delete my account information from the preferences. Before, I was editing it.
I entered a completely new POP account and it started working. I have a hard time believing that I entered information incorrectly prior to this because I checked it, rechecked it had a friend check it and it all looked OK. I was copy and pasting information anyway.
However, once I deleted and re- entered a brand new account, it worked fine.
Ernie, thanks for replying to my emails! I appreciate it.
-Fraky

Why can I send, but not receive mail?

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