Why can't a person in Australia not receive my iTunes gift?

I sent an iTunes gift for by email from my iTunes account in Switzerland to a friend in Australia.
He said he cannot open it, it does not work.
He has an apple account.
Why doesn't that work? Anybody any suggestions?
Thanks

It just happened to me.  I sent a song to a friend.  I'm from Colombia, He is from Mexico and he couldn't download it.  What makes me angry is that the store let me buy the song and didn't warn me about that.

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