Why can't access my application from different IP region.

I use the default configuration in the installation process.
software package is as_windows_x86_101300_disk1.zip
All the servers have IP address like 10.37.71.***
after i deploy my application server, local machine can access my application and other servers can access it.
But the users with ip 10.37.88.*** can't access my application and internet users can't access it too. They only can access the default home page of ias, and can't access em too.
I don't know what the problem is.
Another problem is that, if i change the defaultWebApp from "default" to "myApp", the service can't be started. I want to know how to set myapp as the default application.

I installed the oracle application server 10g using default configuration. and didn't modify any configuration file.
The installation package is downloaded from oracle web-site without license. has it any difference from the package delivered by oracle.

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After I downloaded the as_windows_x86_101300_disk1 and installed it intranet, it works well.
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Why can't access my application from different IP region.

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