Why can't Adobe verify my email address and blames my computer settings?

I'm logged into my Adobe account. I try to signup for a subscription to the Creative Cloud. A window opens stating, "Join the Creative Cloud; 1. First you need an Adobe ID." I enter my ID and password. Then I get a message that my email must be verified. I follOW instructions. I open my email and click the link. I get a message "This operations has been cancelled due to restrictions in effect on this computer. Please contact your system administrator." Well, this is my personal computer. I have no difficulty on any other site, subscribing, downloading, etc. I have no problem logging into my Adobe account.
This message gives no clue as to what Adobe does not like about my computer.
Does Adobe really want anyone to subscribe to their software?. GOOD GRIEF!!!!!!!!!!!!!!!!!!!!!!!!!!! Lets take something simple and make it really complex!!!

Thank you. This did allow me to get to Step 5. The site has been grinding away for about 20 minutes, trying to place the order. Can you help with this?

Similar Messages

Why can't FaceTime verify my email address on my Mac but it works fine on my iPhone?

I can receive and make facetime calls on my iphone but it won't work on my Macbook Pro. It used to work fine and I haven't changed my email address or password. It has now automatically logged my out and won't verify my email address to log me back in. Does anyone know how I can fix it?

chloel18,
I have been troubleshooting this issue myself for over 3 weeks now. I have looked through 20+ forums searching for answers. I know your pain. Here's what you need to do:
You need to call Apple. The problem is NOT on your end! I spoke with an Apple representative and they said that it is a "registration issue" and that THEY need to reset security settings. I waited 14 minutes but the representative found the issue then reset it and I was able to sign in.
Call 1-800-275-2273 (It's free in the US or on Skype if you're in Europe!) When you call, you'll get the standard automated secretary. DO NOT SAY ANYTHING. If you say anything, you will be told that you either need to purchase a protection plan for $19.99 or literally "end the call". Just stay on the line until you're asked if you wish to speak with a representative. Do that and you'll be connected (for free). They will ask for you Macbook Pro serial number and a "Customer Code" if you have one. Tell them how long that you've had this issue and they'll confirm your Apple ID.
Once they confirm your Apple ID, they reset everything on their end and you should be set. Make sure that you are able to send messages/make calls before hanging up.

Why can't I verify my email address

I tried to put my email address in my iPhone then my password but it always says unable to verify even though the password is correct and everything else is correct can you help

What exactly are you trying to do? Are you using a specific app or in the settings menus?
More details please.

Why can't I add additional email addresses to my Apple ID?

In my family we share the same Apple ID.
However, we would like to be able to use iMessage and Facetime amongst the different units (iPhones/iPads), which requires me to have several email addresses registered under the Apple ID, as all units (ie. the iPads) do not have associated phone numbers.
However, when I add them directly under Settings -> Facetime/iMessage -> Add Another Email it gives me an error (unspecified - it just says an error occured), when it tries to verify my email.
I then figured that I needed to have all these different email addresses registered to my Apple ID we all are using. Hence I went to appleid.apple.com and signed in to manage my Apple ID. I tried adding additional email addresses under "Add Email Address". But when I push "Save Changes" after having added another email address nothing happens. It just sits there.
I have tried several different browsers on different Macs and even on the iPad, but all with the same result.
Can anybody help?

Hey Thomas,
I was able to get my MobileMe email address verified tonight... I logged into the Manage Apple ID website with my MobileMe email address and it again said it's own email address wasn't Verified. So I tried, for the **** of it, to add an additional Alternate Email Address and added the MobileMe email address for which I was logged in as. It immediately took the email and marked it verified with the green check mark. The only thing, my MobileMe.com email address shows up as the Primary and then again listed under the Alternates. I tried deleting the one listed under the alternate but it doesn't go away. I'm just trilled it's now verified and I can log in and use my MobileMe email address in the iMessage, FaceTime and Find My Friends services!
I still cannot, however, delete my MobileMe email address that's still listed as an un-Verified alternate on my old iTunes Apple ID, but it's not affecting the fact that my MobileMe email address is NOW verified on my MobileMe Apple ID!
So all is finally working now, after a week, and after being on Apple's Express Lane Chat and to the store's Genius Bar on Thursday 10/20 which were both a joke.
Brian

Why wont the icloud verify my email address

Why wont the icloud verify my email address

Welcome to the Apple community.
Put in a request for another verification e-mail to be sent to you.
Start here, change your country if necessary and go to manage your account.

It keeps asking me to verify my email address and says a verification link has been sent to my email, but no link is in my email! Please help!

I just bought a new apple computer and trying to set everything up, but it wants me to verify my email, but I cannot find the link it says it sent to my email. How can I verify my email address for iCloud and iTunes, FaceTime, everything>>>Im so confused please help, thx:)

Hi Jangelique34,
Welcome to the Apple Support Community!
I understand it can be very frustrating when you cannot verify your Apple ID. If you are not receiving the email to verify your Apple ID please refer to the attached article for information on how to resolve this situation.
If you didn't receive your Apple ID verification or reset email
Cheers,
Joe

I have a different email address and my new computer and itunes doesn't recoginze it, how can I change my email address on my original pod?

My email address was broken into and I had to change it. Now i cannot connect my IPod to my computer to add all the songs I've downloaded, anything I can do?

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID

How can i create a new email address and change it to my Apple ID?

I set-up a me.com address but mispelled my name. How can I crate another email address and update my icloud

Welcome to the Apple Community.
Just log out of the current account and create a new account and merge your data when prompted. You might be better exporting your data from calendars and contacts to your desktop before you start so you have a back up.

Why can't I find an email address to enable me to communicate directly to Adobe?

I am struggling to find an email address to enable me to contact Adobe re my monthly rental fee for creative cloud which is higher than it should be since I already have CS4 extended. I don't think Adobe wants to make it easy for its customers to talk to them!

Did you try online Chat?
http://helpx.adobe.com/contact.html?product=creative-cloud
Nancy O.

HT5621 Why can't i change my email address?

I'm trying to change the email address linked with my apple ID, I don't have access to my old one anymore and it seems to think my other email address is already linked to an itunes account. How is this possible when it is my email address? I cant use icloud because i cant verify my email coz it's my old one and recently lost a phone to a hot tub and all photos of my new baby because it won't back up to icloud or let me change my email, im getting really annoyed with it now.

Once an email address is associated with an Apple ID (such as the login for iTunes or here) it can't be used with any other Apple ID.
To change your iCloud Apple ID, just create a free address at GMail or Yahoo, then change the address at http://appleid.apple.com
You will need to sign out of iCloud on all your devices and sign back in again. If any of your devices are running Find My iPhone/Mac/iPad turn it off before you do anything or you will run into problems.
You sign out on the iPhone by clicking the 'Delete Account' button: this does not delete the account from the server, only remove it from the phone.

Why can't I paste an email address

that I've copied using my mouse from another email to the To, CC or BCC fields? I've found that it works if I use the mouse to copy it but I have to paste it using the keyboard (control v).

Apple has whole departments that enforce the uniformity of User Experience across the way Applications work. So it was puzzling to me at first why these should behave differently from, say Cut and Paste in a Word Processor.
On closer examination, you generally are not selecting and cutting the middle six letters, or pasting with an insertion point into the middle of a field of letters. You are instead manipulating these email Addresses as "objects", and the drag-and-drop metaphor can be used to duplicate and re-use them.
If you were to instead take only the firstname out of an Address (which is difficult, as mail wants to select the email Address as an "object" in its entirety), and paste it into the middle of a different field that is actually text, I think the right-click options should work as you expected.
No offense taken. This forum format does not lend itself to subtlety in expression.

Why can't I copy contacts' email address from their name card in lync 2010

so here is the issue I have, when I need to copy someone's email addresses or their phone numbers, normally I will find them on lync, move the cursor on them, and their name card will show up, then I move cursor to their email address or their phone numbers,
right click it, there will be an option to "copy", right? but sometimes, right clicking doesn't work. that copy option just won't pop up, this issue happens randomly, I need to restart lync, then it will work again. Also, there is one thing
that's weird, after I restart lync, whatever I have copied in the clipboard will disappear, like if I press ctrl+c to copy something from word, then this issue happened, I restart lync, I can copy information in lync name card again, but all that
content I copied does not exist in clipboard anymore, I press ctrl+v, there is nothing coming out.
this is not a big problem, but it's really annoying, does anyone know why this issue happen and how to permanently? I tried to reinstall, does not work.
this issues happens with both lync 2010 32 bit on 32 bit win7 and lync 2010 64 bit on win7 64 bit.

Hi,
Please try to delete Lync user profile and information in registry.
The path of Lync user profile: <user profile>\AppData\Local\Microsoft\Communicator\
The path of Lync information in registry: HKCU\Software\Microsoft\Communicator\[email protected]
Please also make sure Lync client update to the latest version.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Why can't i change my EMail address?

Because my EMAIL address had been changed, i want to register new EMAIL address to my profile, but i find out that it can't be to change.
Who can help me to change my EMAIL address?
my new mail address is:
[email protected]
best regards,
James huang

Pants! No getting away from it, this is absolute pants!
I've tried registering for a new account, using my existing username but to no avail. So I suppose I've got to create a new username, etc. I'm getting too old for remembering all my username/password combinations as it is, without having to invent new ones because of a poor design. You people should be setting the standard when it comes to things like this.
Also, no wonder there are so many security holes caused by people using the same username &/or passwords across multiple accounts if they have to create a new user account when they only want to change their email address.
Oracle - your design for this OTN membership scheme is poor & its not helping security. Fix it quickly, fix it now.

Why can't i use another email address to face time?

I am trying to face time and imessage someone with another email address that is connected to my apple id but it is not working. Please help!

You don't FaceTime with an email address. You FaceTime with an Apple ID. Apple IDs use, as the user name, an email address but they are not the email address.

Why can't I verify my email?

This is the message I keep getting. (This email address is already in use or you may already have an Apple ID associated with this email address. Please try again or sign in using your existing Apple ID.)

I m also having the same issue. This email address is already in use or you may already have an Apple ID associated with this email address. Please try again or sign in using your existing Apple ID.

Why can't Adobe verify my email address and blames my computer settings?

Similar Messages

Maybe you are looking for