Why can't Apple's software engineers fix this stupid problem?

This is beyond annoying...

Actually, you miss the point, the point of these forums. We're all just fellow users here and can only offer suggestions for fixing the problem. If you want to complain to Apple, use their feedback pages:
http://www.apple.com/feedback
Regards.

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HT1151 I have a WD brand external hard drive that plays up with i plug it in, can i down load software to fix this?

I have had a few problems with my extrenal hard drive on the mac pro. I have an old windows computer and it still works well with the new passport hard drive but when I plug it into the mac it will not let me delete, add folders or change anything in the hard drive at all. Is there anything I can do to fix the problem? Please help!

The key is you say you can use this with a PC. That means it is very likely the drive is formatted to NTFS which Macs can read but cannot write.
There are utilities such as NTFS-3G which can add capability, though they are not ideal. Likewise others to enable Mac formatting on PCs.
If the files are small ones you can re-format the drive (back up first!) and use FAT format which both computers can use.
Often the best thing is unless you absolutely have to use this drive with both computers just get another one for Mac use.
[10.4: An overview of NTFS support in Tiger|http://www.macosxhints.com/article.php?story=20050521110452194]
NTFS drivers for newer Macs (there may be others, and I am not sure if these will work with Tiger):
Paragon NTFS - http://www.paragon-software.com/home/ntfs-mac/ - recommendation: https://discussions.apple.com/message/18708633
Tuxera NTFS 2012.3.2 - http://www.macupdate.com/app/mac/33122/tuxera-ntfs
NTFS for Mac OS X 9.5.3 - http://www.macupdate.com/app/mac/26288/ntfs-for-mac-os-x
Mac Drive for PCs - http://www.mediafour.com/products/macdrive

Why is itunes so hard to use - and why can't apple fix it?

why is itunes so hard to use - and why can't apple fix it
I dont know anybody who likes the way itunes works.'
This last version is beyond awful. It took an already hard to use program - but one that I had at least figured out and made it even harder.

Wendy,
If you are experiencing a particular problem, please post specifics, and most likely someone here will be able to help.

Why can't Apple figure out Keynote to QuickTime???

User problems with QuickTime exporting from Keynote are legion (just look at these discussion forums). Why can't Apple (makers of both Keynote and QuickTime) master this task?
I want a QuickTime video of a self-running presentation. I have audio narration on each slide via .WAV files. My animation timings are set perfectly to match the narration. My transitions are set to advance at the appropriate time in the narration. When I view the show, everything works PERFECTLY. Narration is intact, animations are perfectly timed, slides automatically advance at exactly the right time. Now all I need is a video of my presentation in QuickTime. No problem, I'll use Keynote's handy Export to QuickTime tool.
Then things get ugly. I export to QuickTime and it all falls apart. The timing is off. Long pauses between my slide transitions. Bah. All I want is a QuickTime version of exactly what I see when I play the slideshow - but that's not what I get. Incredibly frustrating. I was hoping they'd fix this in Keynote '09. Alas, not so.
Step it up, Apple. Please!

This is truly unbelievable. I have used apple equipment since the Apple II. Quicktime and keynote are key apple software. Why can't apple figure this out. I am a college professor recording audio with keynote presentations. Keynote operates very well. Never a problem. Why can't I export to quicktime without trouble? Why do we need to work around this? The quicktime export produces a video track and a movie track, but no audio track. You can check this in the properties after export. It doesn't matter what export settings I choose. Always a movie without an audio track. I am a simple college professor trying to get lecture movies on the course management system. If the audio is recorded on keynote, which it is, why can't quicktime pick it up and add it to the movie? This problem has been around for years through several versions of quicktime and keynote. Is this an Apple culture where the keynote people don't talk to the quicktime people? Either keynote should record in a format that quicktime can use or quicktime should be able to read the keynote audio and add it to the movie. How can this be education friendly if a college professor can't export his recorded keynote presentations to quicktime? I don't want a work around that takes me extra time. My time is precious and my students need access very soon after the lecture. This should be at the top of a fix-it list in the apple education group.

Why can't Apple TV stream movies like the iTunes store can?

I'm in the UK with an Apple TV 2nd Gen. 9Mb/s broadband speed checked and have conclusively failed to rent one single movie since I bought this a year ago. Every time I log in, select the film, purchase it, hit play and all I get is "connection error please try later" Playing movie trailers and everything else is fine. Surely the point of renting a movie online is so you can watch it straight away. Lovefilm works just fine via my PS3.
The other day I tried again on Apple TV with the same error so figured I'd try and rent the movie direct from iTunes Store on my laptop, hey presto, 2 mins later I'm watching my film via my Macbook Pro hooked up to my TV.
So the big question is: Why can not Apple TV stream a movie like the iTunes Store can? Of course I appreciate that a certain amount of buffering has to happen but that is never evident on Apple TV.
Anyone got any ideas?
Thanks.

Welcome to the Apple Community.
Intermittent problems
Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.
There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment.
Consistent Problems
A frequent cause of consistent failure to enable AirPlay or HomeSharing at all, is the service being blocked on the network. Make sure your network isn't hidden, has a unique name, that MAC address authentication is disabled, security is set to use WPA 2 Personal and that there is only one router/device acting as a DHCP server and providing NAT services.
Make sure your router/computer allows access over the following ports
Port
Type
Protocol
Used By
80
TCP
HTTP
AirPlay
443
TCP
HTTPS
AirPlay
554
TCP/UDP
RTSP
AirPlay
3689
TCP
DAAP
iTunes/AirPlay
5297
TCP
Bonjour
5289
TCP/UDP
Bonjour
5353
TCP/UDP
MDNS
Bonjour/AirPlay
49159
UDP
MDNS (Win)
Bonjour/AirPlay
49163
UDP
MDNS (Win)
Bonjour/AirPlay
Refer to your router manual/manufacturer for any settings that are specific to that model.
Another frequent cause of consistent failure to enable AirPlay or HomeSharing at all, is security software, in many cases configuring it correctly, disabling it or even uninstalling it can help, but in some cases the security software can cause problems that simply reconfiguring, disabling or uninstalling cannot reverse.
If you are consistently unable to activate AirPlay, have tried all the steps in this article and have security software installed on your system, you might benefit from contacting its provider or participating in any online forums they run to discuss the matter with them.

Why can't apple tv find my computer but it recognizes my wireless internet

I recently purchased Apple TV. Obiously it is not working properly. I am at school using their Open Wireless network, not the network requiring user name and password. Apple TV connects to Open Wireless and when I hit the "computers" app, it says searching for my library, but then it says cannot connect. It can see my photo stream fine, lets me access Netflix too, but it's basically pointless because I cannot mirror on any device as when I click my Apple TV to Air Play from my iPad or Mac Air, it recognizes it then cannot connect. Hearing from a friend try using an Ethernet cord to encourage faster speeds, I did that and now when I choose the "computers" app, it says I have to turn home sharing on my iTunes, but I am home sharing. This is EXTREMELY ANNOYING I have not been able to figure it out for 3 days! Someone please help me out here or else I am going to return this soon as it is not worth this aggrivation.

Apologies as it was an emotional rant. Yes I have turned on sharing and sharing on my local network. I did call them and they said that the "open wireless" WiFi option (which is just free internet that non-students can access for free without having to login using username and password) probably blocks the sharing of devices to the Apple TV.
Basically, all of my devices have my Apple Tv as an option to connect to, but when I choose it, they are unable to connect. Also, on the homepage of Apple Tv where it says "computers", I click that and when it tries to access my library, it says unable to connect.
I appreciate you trying to help me and I may just have to setup another call with Apple and try to fix this problem.

I have a macbook and when I power it on and then select myself as a user...It won't power up. It stays in the white screen with the apple logo. I am online currently under 'guest user'. Is there anything I can do from the keyboard to fix this??? Help!!!

I have a macbook and when I power it on and then select myself as a user...It won't power up. It stays in the white screen with the apple logo. I am online currently under 'guest user'. Is there anything I can do from the keyboard to fix this??? Help!!!

Could you specify the model of MacBook and the OS X it's running, please? Some of the advice or references vary along with the system, so this could be helpful to formulate a reply. I've never used a Guest User selection, but do have more than one User.
If the computer does not have an optical drive, you may be able to boot it into a recovery disk mode or something; in an attempt to see what is wrong and maybe fix it.
Good luck & happy computing!

Why do i constantly get cut off on calls. I've had this problem with my 3GS, my 4S and now my iPhone 5. When the core functionality is Phone, i.e. the ability to talk, why can't Apple make the iPhone function as a Phone? is there an App for that !!

why do i constantly get cut off on calls. I've had this problem with my 3GS, my 4S and now my iPhone 5. When the core functionality is Phone, i.e. the ability to talk, why can't Apple make the iPhone function as a Phone? is there an App for that !!

Well, since you've had the same problem, with three different phones, that all use different size sim cards, it seems pretty obvious the problem is with your carrier/coverage & nothing to do with your phone or sim card.

Why can't Apple give us some feedback re blank purchased app screen

There have been numerous complaints about purchased apps not being able to be downloaded due to blank screen.
WHY CAN'T APPLE PROVIDE SOME FEEDBACK????

These are user-to-user forums consisting on people like you. The only Apple employees are the Hosts who keep the wheels from falling off the forums and break up the occasional donnybrook. So no one who posts here can speak for Apple.
The most effective means to get iPad issues/concerns to Apple is this:
http://www.apple.com/feedback/ipad.html

Why can't Apple accept that smaller cities and countries exist??

I just wish that Apple would realize that there are other places on earth besides the US, Europe and Asia!!
I am trying to put in my city code for my clock on my iphone 4 and it will not let me put in Port of Spain, Trinidad & Tobago. My Nokia phone bought in 2005 allows this and my cheap Casio watch recognizes other smaller cities on earth...why can't Apple??
I thought the general idea was to have ALL citizens on earth using your products??
Please do something update wise (and NO, I do not want to enter Bridgetown, Barbados as a 'next best bet'.
Thank you,

I was looking for how to add any city in Trinidad to my world clock and came upon his post. It wasn't necessary to dig it up but I had the same complaint and because the posters here were mostly un-kind and un-understanding towards hm, I hoped he would know that not everybody thinks his complaint is invalid.
Not having the capitol means the whole country is not listed. Any city. It's hard to use another country's time zone because times may change due to things like daylight-savings-time in one country but not in another. If you live on the east coast of the US, you can still use a city from your own country in the same time zone. I can use Toronto even though that's not my real hometown in Canada. I can use Beijing for my current city even though I live 1000's of miles away but still in China. There's no city listed for all of Trinidad. I'm not sure what city to list for the same time zone as Port of Spain without worrying that it will be wrong at sometime because country differences.
Of course not all cities in the world can/should be listed but perhaps all capital cities or the largest city in even the smallest of countries could be listed.
I guess I do not have a grip on your reality. In my reality your post makes no sense because it only tries to insult another poster and offers neither help nor explaination. I'm not sure what you gain from that. To be fair though, it does seem like many people like to post in this way.
Thanks for your suggestion Michael Black.

Why can't Apple or Itunes make it easy to download music to a. cd

Why can't apple or Itunes make it simple and easy to download music-songs onto a cd. A few months ago I was able to do this what has happened in the meantime.David

See the iTunes manual - under Syncing & Transferring content, the section on Backing Up, CDs & DVDs
http://www.apple.com/support/itunes/syncing/

Why can't Apple install an iTunes Visualizer option??

Why can't Apple install an iTunes Visualizer option to the screen saver, instead of the iPhoto slideshow?? I don't always want pictures moving over the screen, and especially when I'm listening to the music channels. Having such a large format for the iTunes Visualizer would be . . . you know, cool.

I totally agree and would love to see that option! I think the best way to tell Apple these things would be at http://www.apple.com/feedback/appletv.html though.

Why can't apple make there mins up and support ios6 siri to 4th generation ipod touch

Really all the tilte says all. Is there any any chance apple will release a siri app for older ipod.

To answer the question in your title;
Why can't apple make there mins up and support ios6 siri to 4th generation ipod touch
They have made up their minds. It isn't available for older iPod Touch models.

HT4168 Why can't apple's Pages be programmed to export only iTunes acceptable ePub files, suggesting corrections with options?

Why can't apple's Pages be programmed to export only iTunes acceptable ePub files, suggesting corrections with options?

You can ask Apple to do that via
http://www.apple.com/feedback
Do you find the guidance given in
http://support.apple.com/kb/HT4168
misleading in some way?

WHY can't Apple get their Java to work with Homestead SiteBuilder??!! Please someone work this out :(

WHY can't Apple get their Java to work with Homestead SiteBuilder??!! Please someone work this out

Is Java enabled in Safari / Preferences - Security?
Try the SiteBuilder help center.
Perhaps using a different browser may help.
Try Firefox or Chrome.
Mozilla Firefox Web Browser — Free Download
Google Chrome - The web is what you make of it

Why can't Apple's software engineers fix this stupid problem?

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