Why can't HK account purchase any item outside of iTunes store HK?!
I had changed my billing address and country to Hong Kong earlier today.
But afterward, the App store stopped me from installing any more app with some reason like "your account is only valid for HK itunes store". In fact, the apps I chose were 'free' and designed for HK user. It's really stupid. I had to change the info all back into Canada.
Why can't we, HK account users, purchase item outside of HK store as long as we have a valid credit card?!
Thank the music industry for this one. A music company may decide to release certain music in some countries only. Before downloads, you had to travel to the country to buy the music. Now, they just block you via the credit card billing address. Pathetic.
Similar Messages
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I am in UAE and i can't purchase any movies from uae itunes store why ??
i am in UAE and i can't purchase any movies from uae itunes store why ??
Not all content types are available in all countries, and the UAE is one of those countries where you can't buy films, TV shows, or music from Apple (a full list of what is available where is shown on this page). Ultimately it is down to the licenseholders/distributors to make their content available to Apple to sell in a particular country. Do you have access to other media purchase download sites in the UAE ?
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Help .. I need to change my current location in my apple ID but i am asked to finish my balance first .. Just 16 cents and its not enough to purchase any item from the app store .. What should i do ?
You can try contacting iTunes support via this page and ask if they can remove the balance : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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ive just updated itunes and now i cant view any items in the itunes store, all that appears are the names of the songs or films under blue boxes, any ideas would be greatly appreciated thanks
are you signed in? do you have an account setup with itunes store?
did you authorize the computer? -
HT4009 I can not access my purchase history, it keeps saying iTunes Store not available!
How can I access my purchase history I have tried endlessly and it keeps saying iTunes Store not available, what can I do?
Hi Davy571,
If you are having issues connecting to the iTunes Store to see your purchase history, you may find the following article helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
- Brenden -
I want to get 2 updates iPhoto and iMovie that are available and can't get past the requirement to add a payment source. I've gone through the process several times and will get a successful and then unsuccessful. The 1st note I get is that it hasn't been used for the iTunes store, which I never use....so frustrated.
Problem resolved. Learned from a tech that I could choose "none", which is grey in the choices. Did that and was able to then get my available free updates. I didn't want to set up a prepaid account and didn't have to. Seems to be a glitch in the system but I'm done with that on.
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Any one know why does these happens I want to get an app from my apple store in Spain and apparently my account is not valid because I am out side the Us
You can only purchase from a particular country's App Store if you have a registered credit card in that country and if that credit card is tied to a physical address in that country. So unless you have a credit card in Spain registered to an address in Spain, you can't buy from their App Store.
If you meet the criteria and you need to change the store that you are currently in....
Go to Settings>iTunes and App Stores>Apple ID
Tap your ID
Tap View Apple ID
Enter your password
Go to country/region in the popup window to change the store -
Why can't I get Applications and free music from itune stores from Nigeria?
There are lots of my friends who are getting frustrated with their iPhones and iPads because we cannot get most of the applications, music to buy or download even though we have valid paying systems. The annoying information you get is the items are not available in Nigerian stores. What is the way out on this?
I tried registering another apple I.d using U.S.A as my country as recommended by some 'geeks' withouth success.ref:
http://www.apple.com/creativity-apps/mac/up-to-date/ -
any help woukld be great
now i remember it the 5th gen has also had an error message saying it was corrupt, which i find ridiculous, as it has been working fine till now and has not until today been hooked up to my laptop for a while.
Hmmmm. It might be worth checking to see if you're getting a Windows drive letter confusion on that laptop. See the following document:
Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear -
I am a resident of Canada. I cannot purchase any items from ITunes Store because I cannot update my billing address correctly. It is always default to US address. Why?
iTunes Store: Changing Account Information
http://support.apple.com/kb/HT1918
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Apple ID Support - Manage Account
http://www.apple.com/support/appleid/manage/
Switching an iTunes Store account to a different country
http://www.ilounge.com/index.php/articles/comments/switching-an-itunes-store-acc ount-to-a-different-country/
Cheers, Tom -
A prompt comes up on my TV screen when I try and purchase a movie "before you can make any purchases you must go to Itunes store on your computer and verify your account information". Have tried to do this to no avail - all my purchase and address details
it is a problem with the latest update. nothing you can do will fix it, besides rolling your apple tv back to the last update.
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I purchased an album from the itunes store on my Ipad2 thinking i could access it from my windows laptop where I sync my ipod. I turned on Home Sharing and can see my laptop libraries from my ipad but not vice versa. Is there any way to fix this so I can transfer the album to the itunes on my laptop?
Yes I tried that. I finally turned off all home sharing settings, shut down my desktop and found them in my account settings in the store on the cloud. So at that point I just had it download everything. But I suspect that with the ipad somehow being on, the store was saying I had already received them? Regardless, my trip today whilst running errands, I was rocking out to vintage Police music! Thank you so much for responding.
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I have deleted a song from my library and want to re-download it. When I access my purchased items in the iTunes store, the song has the 'purchased' button next to it and won't let me re-download. Any suggestions for things to try?
While you can redownload most past purchases without charge, you can't redownload movies without paying again. See Downloading past purchases from the App Store, iBookstore, and iTunes Store: http://support.apple.com/kb/HT2519
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My hard drive went bad and I lost a lot of purchased items from the iTunes store. I want to re-download them but can not. They still show up on my purchased items. How do I solve this?
Update to iTunes 10.3.1
After you have finished, you can re download your iTunes purchases without having to re purchase.
iTunes 10.3.1
" Download Previous Purchases. Download your past music purchases again at no additional cost. Your purchases are available in the iTunes Store on your Mac or in the iTunes app on your iPhone, iPad, or iPod touch. Previous purchases may be unavailable if they are no longer on the iTunes Store."
"Available on iTunes in the U.S. and Canada only. Title availability is subject to change."
From here. http://www.apple.com/itunes/ -
I have an Apple TV (early 2012) and bought some movies in the iTunes store. Now, Apple TV doesn't let me watch my purchased content. I very well can listen to music I have bought in the iTunes store and watch the purchased movies on my iphone 6 (running the latest iOS 8) and on my MacBook Air (running the latest version of Yosemite). I can also rent movies on Apple TV and watch them - no problem at all.
The other problem I have is that I activated iTunes Match on my Apple TV. But it doesn't work either. On my Mac and on my iphone - there's no problem. On Apple TV instead there is always appearing the message, that it will take a couple of minutes to setup iTunes Match on Apple TV. Well... that is too nice to be true! It takes hours and even after that it doesn't work at all.
I checked the forums and tried different things:
1. Updating my Apple TV's software to the latest release
2. Restoring all settings of my Apple TV and taking it offline (meaning: logging out of iTunes on Apple TV and taking it off power)
3. Restarting my modem and router after half a minute break and taking it off power.
4. Setting up Apple TV again and reconnecting it with iTunes and my WLAN-router.
5. I also wanted to Airplay the screen of my MAC or iphone to Apple TV -> doesn't work (even though I can watch the movies on this two devices without any problems). Other content can be airplayed to Apple TV without any problems as well.
-> Nothing seems to work!
When I tried to play the moves the following to messages appear:
1. iTunes is currently unavailable. Try again later. (But Apple TV recognizes how much of the movie has been watched already. It indicates that it is connecting and authorizing... and after that the message above appears). OR
2. Apple TV says that the movie will be ready to be watched in two hours from now... or that you have to chose a lower resolution, if you want to watch it any sooner.
Does anyone face the same difficulties? And of course: Does anyone know any cure and salvation for my Apple TV? ;-)
Thanks so much for your assistance!There's an issue currently that a lot of us are experiencing in that we all get the error message "iTunes is currently unavailable; please try later"
It's an issue with Apple and we're awaiting an update re this
I've posted a topic in regards to this after having a long conversation with Apple support this morning and will be receiving a call from their tech team tomorrow to run through it further
As it stands iTunes cannot be accessed via ATV's and nor can it be streamed via AirPlay from iTunes to the ATV
However I can access all films/iCloud content via my Mac Mini with no issues!
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