Why can't I access iTunes Store on my PC

I can't access iTunes store from my iTunes PC account

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

Similar Messages

Why can't I access itunes store?

i can't access the itunes store on my pc using windows 7. it works on my home computer but my pc allows me to download shows

I wasted a lot of time doing the same this worked for me:
I found a solution posted from Rodfromnework for PC users. It worked for me and easy to do.
Start --> Programs --> Accessories (Right Click on Command Prompt) --> Run as Administrator
then type in:
Netsh winsock reset
Hit enter, restart PC, open iTunes, go to Store
Hope it works for you too.

Why can I not access iTunes Store on my Ipad?

Why can't I view anything on my Ipad from the Itunes app icon?

Try tapping on your id in Settings > iTunes & App Store on your iPad and log out of your account and then log back in and see if the store's pages then show. If if doesn't then you could try closing the iTunes store app via the iPad's multitasking bar and see if it works when you re-open it, and/or try a soft-reset.

Why can't I access iTunes store since my last update?

After updating iTunes, AVG, and Windows Vista I have been unable to access the iTunes store. It goes half way, then stops. PLEASE HELP!!

join the frustration club -- exact same issue and no solution

Why can't I access the Store from my iTunes

Why can't I access the Store from my iTunes on my PC?

You must've blocked cookies. iTunes requires cookies I believe. If you did block it follow these steps:
Go to settings > safari > block cookies > never.

2nd generation iTouch, why can't i access itunes via wifi

I have a 2nd generation iTouchm why can't I access itunes via wifi

What happens when you try? Any messages?
Do other devices connect to the internet by the same router?
Does the iPod connect to other networks?
Are wifi bands showing?
Try
- Reset iPod:
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- The troubleshooting here:
iPhone and iPod touch: Troubleshooting Wi-Fi networks and connections

Can no longer access itunes store to update apps through itunes OR on iphon

I just updated to the 2.2 software on the iphone. Ever since, any time I try to update an application (or even check for updates) I get a message saying itunes can't connect to the store, check my network connection, etc. I get the same problem if I try to check for updates directly from the iphone or from itunes on my computer. I see many people are having problems with the itunes store. I assume that since I am having the same problem on my phone and on my computer, and since so many other people are having problems, that this is some kind of problem with Apple and not with my set up. However, I have not seen anyone else mention problems connecting from their phone the way I am.
Other than upgrading to 2.2 there is nothing different about my system - accept I did also try upgrading to the newest iTunes. The problem happened with version 8 and with whatever the current version is. I am using Vista - I never had any problem like this before.
Any help or comments would be much appreciated.

I am also having this problem, i can no longer search for app's updates through the latest release of itunes 8.0.2 and also the latest iphone 3g update version 2.2 - this has been going on for about 15 hrs now. If i try to update through my iphone the the page eventually times out or comes up with "unable to connect to itunes store"., If i try through itunes itself, the windows comes up with the progress bar type thing and accessing itunes store, then after a while just comes up with "iphone sync complete, Ok to disconnect" - but i'm not syncing my iphone i'm trying to update the apps.....
Come on Apple get your act sorted out...

Why can't I open iTunes Store?

Hello! I want to ask you for help! I can't open my iTunes Store. When I click the icon it opens it for less than a second and then closes the app. Please help me. Thank you!

In India, you can only access Apps, Podcast, iTune U and free books
http://support.apple.com/kb/TS3599

Can no longer access Itunes store

Sudeenly yesterday I cant access the Itunes store.
When I click on the store, I just see the scrolling barbers pole at the top of the screen and the message ""Accessing Itunes store."" It never gets any further
Ive disabled all my security, ive done the winsock reset and restarted my PC ((many times) I downloaded the LSP list from windows, and the list is huge, with many suppliers listed. It would take days to try and update all of that.
SURELY there is an easier solution to this problem. Clearly Im not the only one having it.
Please help
Copy of diagnostics::
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Hewlett-Packard CQ3430AN
iTunes 10.6.1.7
QuickTime 7.7.1
FairPlay 1.14.37
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 001DAA5C0A83BAE0
Current user is not an administrator.
The current local date and time is 2012-04-01 17:28:51.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Advanced Micro Devices, Inc., ATI Radeon HD 4300/4500 Series
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 9d7731c4027d4ad048e9398aa86e44b5
iPodService 10.6.1.7 (x64) is currently running.
iTunesHelper 10.6.1.7 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {9C058449-7493-4DC9-8683-BE704E457994}
Description: NVIDIA nForce 10/100 Mbps Ethernet
IP Address: 192.168.20.108
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.20.1
DHCP Enabled: Yes
DHCP Server: 192.168.20.1
Lease Obtained: Sat Mar 31 21:16:05 2012
Lease Expires: Tue Mar 29 21:16:05 2022
DNS Servers: 192.168.20.1
Adapter Name: {5C8691F0-303B-4BB3-B28F-95FC306E1AD5}
Description: Hamachi Network Interface
IP Address: 5.42.111.41
Subnet Mask: 255.0.0.0
Default Gateway: 5.0.0.1
DHCP Enabled: Yes
DHCP Server: 5.0.0.1
Lease Obtained: Sat Mar 31 21:18:07 2012
Lease Expires: Sun Mar 31 21:18:07 2013
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2012-03-30 19:32:59.

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

Why can't i access the store?

For several weeks I was able to access the iTunes Store through iTunes on my PC and then all of a sudden I can't. Why?

It's difficult to offer suggestions with no details. What OS and iTunes versions are you running, and what exactly happens when you try to access the iTunes Store?

Why can't I open iTune Store on my PC? When I click on the iTunes Store box, I get the message that the iTunes Store has stopped working. This happens everytime. What is wrong with my download?

My PC is running Windows 7. I have downloaded the new OS Version for iTunes onto the computer. It all works fine from the iPod Touch, but when I click the block for the iTunes Store, I get the message that "iTunes has stopped working". What is wrong? How can I fix it so I can purchase from the store on my PC instead of having to use the small keyboard on the iPod Touch?

There's an issue currently that a lot of us are experiencing in that we all get the error message "iTunes is currently unavailable; please try later"
It's an issue with Apple and we're awaiting an update re this
I've posted a topic in regards to this after having a long conversation with Apple support this morning and will be receiving a call from their tech team tomorrow to run through it further
As it stands iTunes cannot be accessed via ATV's and nor can it be streamed via AirPlay from iTunes to the ATV
However I can access all films/iCloud content via my Mac Mini with no issues!

Why can't i access iTunes on my iPod touch 1.1.5 ?

When i try accessing iTunes on my iPod touch a pop-up say's "Cannot connect to iTunes Store".

Try here:
Can't connect to the iTunes Store
Can you successfully connect to the internet with other apps?

After upgrading to Maverick, I can no longer access iTunes Store.

Hi,
After upgrading to Maverick, I can no longer access to iTunes stores. The layout for Mac AppStore also doesn't display properly. Perhaps the most annoying part is when I need to access secure website (even google.com), where I need to authorize the certificate. My current connection is behind proxy, but have no issues on all this issues before upgrading to Maverick. Please assist.

Hello segordon21,
Thanks for using Apple Support Communities.
To move voice memos to your computer please follow the steps from the iOS 8 Help below.
Move recordings to your computer
You can sync voice memos with the iTunes library on your computer, then listen to them on your computer or sync them with another iPhone or iPod touch.
When you delete a synced voice memo from iTunes, it stays on the device where it was recorded, but is deleted from any other iPhone or iPod touch you synced. If you delete a synced voice memo on iPhone, it’s copied back to iPhone the next time you sync with iTunes, but you can’t sync that copy back to iTunes a second time.
Sync voice memos with iTunes. Connect iPhone to your computer, then in iTunes select iPhone. Select Music at the top of the screen (between Apps and Movies), select Sync Music, select “Include voice memos,” and click Apply.
Voice memos synced from iPhone to your computer appear in the Music list and in the Voice Memos playlist in iTunes. Voice memos synced from your computer appear in the Voice Memos app on iPhone, but not in the Music app.
Move recordings to your computer
Take care,
Alex H.

TS1368 Can't fully access iTunes store and need some help. Error code 1202

I can't fully access the iTunes store. In iTunes, I can't view graphics on the main page; the text is not formatted; links result in a message that an unkonwn error has occurred (-1202).

Yuk, this one seems to be a windows issue IIRC.

Why can't I access iTunes from my new iPod touch?

I have my new iPod touch for three days now. I got it on Christmas December 25, 2013. iTunes is working fine up until yesterday(December 27, 2013) Every time I try to open iTunes it says feature is no supported and then under that it says this feature is no longer supported and then has an okay button. I tested it and iTunes on my mom's iPhone works perfectly fine. I would like to purchase some new music. Can anyone tell me why it says "this feature no longer supported"? Please help!

Try here:
Can't connect to the iTunes Store
Can you successfully connect to the internet with other apps?

Why can't I access iTunes Store on my PC

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