Why can't I access my inbox email on my desktop computer?

It says no access to Thunderbird...I've not changed anything
Please help

Hi
Yes I'm signed in with the same id on both. Any other ideas?
Thanks
Fabio Basone
TV & Video Manager
Médecins Sans Frontières
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London
EC1N 8QX
Direct Line: +44 (0)207 0674256
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