Why can't I access my purchase history for itunes on my ipad?

I can't access my itunes purchase history on my ipad.

You can only view your full account's purchase via the Store > View Account on a computer's iTunes.
On your iPad you can view the last 90 days purchases (and optionally contact iTunes Support if you have a problem with a purchase) via http://reportaproblem.apple.com

Similar Messages

  • I made a purchase on iTunes and it is not showing on any of my devices. When I tried to watch the show in my purchased file I could not. When I go back to iTunes it tells me I made the purchase already. Why can't I access my purchases. Case

    I made a purchase on iTunes and it is not showing on any of my devices. When I tried to watch the show in my purchased file I could not. When I go back to iTunes it tells me I made the purchase already. Why can't I access my purchases. Case # 506294747

    Hi Paul,
    If you are having an issue such as this with an item such as a movie purchased from the iTunes store, you may want to report it to the store. Use the steps in this article -
    Report an problem with an item you bought from the iTunes Store, App Store, Mac App Store, or iBooks Store
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • HT204088 Why can't I see the purchase history from the ipad? I mean, I can buy apps and in game content directly from my iPad, but I have have to install iTunes on my PC to see the purchase history? What kind of deal is that?

    Why can't I see the purchase history from the ipad? I mean, I can buy apps and in game content directly from my iPad, but I have have to install iTunes on my PC to see the purchase history? What kind of deal is that?

    Welcome to Apple Communities
    You don't need to install iTunes for the purchase history. You can see it in your iPad (iTunes > Purchased), but you need to install it if you want the order numbers

  • Why can't I access the Store from my iTunes

    Why can't I access the Store from my iTunes on my PC?

    You must've blocked cookies. iTunes requires cookies I believe. If you did block it follow these steps:
    Go to settings > safari > block cookies > never.

  • Why can't I access the balance in my iTunes account?  Why does the process always end up on the credit card page instead of accessing my balance?

    Why can't I access the balance in my iTunes account?  Why does the process always end up on the credit card page instead of accessing my balance?

    Alice Vanderlund wrote:
    Why can't I buy more international songs in the U.S. iTunes store??
    Because the owners of the songs have not licensed them for sale in the U.S.
    Apple doesn't have any say in the matter. it's up to the owner of the distribution rights for the music.

  • HT201303 why can't i access the credit on my itunes account

    why can't i access the credit on my itunes account....i have $20 of credit i added with a voucher and now no way to redeem it....just circles!!!

    You don't actually state what your issue is... or what you have tried to resolve it...
    That being the case...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • I'm a member of adobe why can't i access adobe illustrator only for a 30 day trial?

    i'm a member of adobe why can't i access adobe illustrator only for a 30 day trial?

    Have you installed the Creative Cloud management app? Then used it to download the trial version of AI?

  • Why can't I download entire albums from my purchase history is iTunes on my iPAD?

    'The New IPAD'I want to download music from. My PURCHASE HISTORY in ITUNES onto my NEW IPAD. I would like to download an entire Christmas ALBUM by various artists! Now it is very tedious going into each of the 83 artists and downloading one song! WHY CAN I NOT DOWNLOAD (OR VIEW) ENTIRE ALBUMS OR EVEN SEARCH ALL MUSIC WHILST IN 'PURCHASE'! It seems like a major design floor from apple and as I have searched the Internet for solutions it seems I may be the only one!!! PLEASE HELP SOMEONE!!! THANKS JJ

    If you have Not On This iPad selected at the top middle of the Purchased tab in the iTunes app, then tap on All Songs at the top left of the screen and then tap on 'Songs By Most Recent' at the top right and change it to 'Albums By Name' - does the album that you want to download then appear as an album on the right-hand side of the screen ? If it does then tap on it and will hopefully download the whole album.

  • How To Access My Purchased History On iTunes 12 Windows

    Hello,
    I just want to know how I can access the purchased section from iTunes 12 on Windows 8.1 PC. I just updated to iTunes 12 because every time when I plug-in my iOS devices running iOS 8.1, it would always prompt me for update. I noticed that Apple has redesigned and changed a lot with iTunes 12 unlike previous versions. I wanted to access my purchased section from App Store portion of iTunes Store. I know I can access them from iOS device but I wanted to cleanup my unwanted purchases, which means basically hide them.
    Any how tos will be great.

    Hi SC909,
    Welcome to the Apple Support Communities!
    The attached article has information for accessing your past purchases both on iTunes and iOS. 
    Download past purchases - Apple Support
    Have a great day,
    Joe

  • Where can I view my purchase history for itunes

    My bank statement has a charge from iTunes,  but I do not remember buying anything and I have no email invoice for this purchase. I cannot figure out how to view my purchase history in iTunes on the website or on the app. How can I view my purchase history for any and all purchase made on my ipad? Not sure if it was an in-app purchase, book, music, etc. because I do not recall buying anything at all.

    You can oly view the full purchase history via your computer's iTunes : log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
    On your iPad you can only see a cut-down version (I think it shows the last 90 days), and optionally contact iTunes Support if you have a problem with a purchase, via a browser : http://reportaproblem.apple.com

  • Why can't I access my purchases made on Mac on my iPhone?

    Hey guys. I recently bought a record on iTunes and I have gotten access to all the songs on my mac. However, in my purchase history it doesn't say that I have bought anything, and this makes it so I can't get access to the album via the iTunes app in my iPhone, any clue why?

    Are you sure you are logged into the same iTunes account on your phone?
    Settings > iTunes and App Stoores > log in with your Apple ID

  • Why can't i print my purchase history?

    could someone please tell me why i can't print out my itunes "purchase history"? i like to keep physcial receipts of all my transactions, but when i go into the detailed songs/prices/amount charged, it doesn't allow me to print or even copy. can someone help me please....i'm kind of new with all of this! thanks so much

    what 4 keys am i supposed to press simultaneously?
    The key in the topmost or second topmost row or on the keypad with 4 on it.
    what is the PNG?
    It will appear on the desktop when you use that shortcut.
    do i start on the actual itunes page that i want to print?
    Yes.
    (31824)

  • Can I change over my purchase history and iTunes credit to my other Apple ID?

       I'm very confused about having to start another Apple ID due to the new update !  I would like to change over my current iTunes purchase history and store credit to my new account and retain my original organization avoid further aggravation.  Is there a way to due this?  AND, what's going on with the lag on this website?  It's been very slow for the passed several months.

    Due to the update I had to start a mobile me account just like everybody else did unless they had one before.  But now when I open iTunes on my iPod, I can't access my original ID which has my credit!

  • Why can I not see audiobook purchases on my itunes purchases?

    where do I find my audiobook purchases on itunes?

    On the right hand side of the itunes store - there is a link under "quick links" to "purchases" where I can find all the books and music I have purchased through itunes.  That way if I have loaded something from itunes using my phone - I can then go and download it onto my PC later (or that is how I use it).
    BUT - while music, movies, TV shows, Apps & Books are available for download - there is no audiobooks option.  So, I have these purchases of audiobooks through itunes, but I cannot find them in my purchases history.  I have tried to manually sync these audiobook purchases from my phone to my PC, but it would not let me.  And the last time I tried to sync my audiobook library between my phone and my PC - (loading these new purchases from phone to PC) it wiped my phone purchases and I had to go back to apple with all the purchase receipts to get them back.
    I would like to be able to load audiobooks purhcased on my itunes account onto my home and work PC from the itunes purchased database from my account (or from my phone if someone can recommend a safe way to move the file).
    Thanks for asking.

  • Why can I not access the app store on itunes?

    How come when I attempt to access the app store on itunes, It attempts to load and then gives me a blank white screen?
    Everything else seems to work fine, its just the app section.
    I am using the latest version of Itunes on a mac.

    You need to update the iOS. Go here to get the last update for your 1G iPod
    Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
    Not that there are not that many apps compatible with 3.1.3.

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