Why can't I access Photoshop?

I have been paying for Photoshop for months now and yet every time I go to access it, I get a message that says my trial has expired and will renew on the 14th of the next month. Then, when the 14th comes, I get an email saying it will renew on the NEXT 14th. Every month, I get the same run around. AND, every time I try to contact Photoshop, they are basically unreachable! Is there a phone number to contact customer support? I'm getting tired of this!

How have you been trying to reach Adobe?
http://helpx.adobe.com/contact.html

Similar Messages

  • Why can't I access photoshop cs6 on my computer?

    Details: I launch the program and it prompts me to sign into my adobe account. I click "sign in," and then it loads for awhile. It then displays an error message specifying that I am not connected to the internet or that my pc's clock is not properly synched. I reset my internet connection and synched my clock , but to no avail. The same error message is displayed every time. Any ideas?
    Thanks a lot!

    Hey Pete,
    I'm using Windows 7 and I don't think I have any firewalls. But it has recently come to my attention that before my brother gave me this computer, he installed Clock Stopper to extend free trial programs. It's since been uninstalled, but could that program have messed up my clock permanently?
    Thanks
    Date: Thu, 5 Apr 2012 14:28:10 -0600
    From: [email protected]
    To: [email protected]
    Subject: Why can't I access photoshop cs6 on my computer?
        Re: Why can't I access photoshop cs6 on my computer?
        created by Pete.Green in Photoshop CS6 - View the full discussion
    What OS are you using? Do you have any firewalls that you could potentially disable while loading this screen?
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4316290#4316290
         To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4316290#4316290. In the Actions box on the right, click the Stop Email Notifications link.
         Start a new discussion in Photoshop CS6 by email or at Adobe Forums
      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • Why can't I access Photoshop CS4 online help?

    Why can't I access Photoshop CS4 online help?

    Yes, you are right. The web-based online help is available only for the current version of Photoshop. I also discovered how to access the online help that originally came on my CS4 disk. You turn on the offline option (Windows>Extensions>Connections). With the online help from the disk and the PDFs you pointed out, I am happy. Thank you very much. (I hope I have replied to everyone correctly. I am new to this.) My thanks to everyone.

  • Why can't I access Photoshop CC any longer from LR5?

    I just downloaded Photoshop CC (2014) All my Nik and OnOne filter don't exist on Photoshop CC (2014)

    I had the same problem with the Nik Filters.  The solution is to go to the Plug-Ins folder for Photoshop CC and copy the desired folders to Photoshop CC 2014.  For my versions of the Nik stuff, I had to copy across the folder called "Google".  If you have an older version of the plugins, the folder may be called "Nik Software".  I'm guessing that you're OnOne plugin is the same issue.
    As to finding your Plug-Ins folder, that depends on you're operating system.  For a Mac, you can go to the Applications folder and open up "Adobe Photoshop CC" folder where you should see the Plug-Ins folder.  If you then open up the "Adobe Photoshop CC 2014" folder under Applications, you will see a Plugins folder as well.  Just copy the desired plugin folders across from the CC version to the CC 2014 version.  Assuming they are compatible with the CC 2014 version, everything should work as desired.
    If you still want to export from Lightroom to Photoshop CC, you should be able to just add it as an external editor.
    Hope this helps
    Brian

  • I have an iTunes account where I have downloaded Digital movies & I am able to see the list on the desktop of the original downloads. When I log on another device with my login I do not see my list to access them. Why can't I access from another device

    I have an iTunes account where I have downloaded Digital movies & I am able to see the list on the desktop of the original downloads. When I log on another device with my login I do not see my list to access them. Why can't I access from another device

    Hey GingCarv,
    Great question. You'll want to download the movies from your purchase history. The following article explains how to do so:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/HT2519
    Note: At this time, movies are not available for automatic downloads.
    Thanks,
    Matt M.

  • I imported some 24P HD videos from my DSLR to Aperture but these videos do not show up in iMovie '09 for editing purposes. Although my previous 24P HD Videos from iPhoto '09 show up. Why can't I access these videos stored in Aperture library?

    I imported some 24P HD videos from my DSLR to Aperture but these videos do not show up in iMovie '09 for editing purposes. Although my previous 24P HD Videos from iPhoto '09 show up. Why can't I access these videos stored in Aperture library? I assumed that like  the videos in iPhoto, I would be able to access the videos in Aperture through iMovie. Come on Apple! I am starting to get frustrated with your products here. And this is saying a lot when I have been using and loving apple products for the last 4 years.

    Hi. My camera is a Canon 600D. And yes my videos are stored in the Aperture library and they are not referenced. Even then I tried to select all the videos in Aperture and clicked 'consolidate masters' and there was a messge that said all 'none of the files are referenced',... so they didn't need consolidating.
    I also tried preferences> export> external video editor > choose > iMovie. And then right click on the video to edit with imovie. Even then the video didn't show up in iMovie. It seems like the only option for me is to import the videos directly to iMovie which means there will be two versions of the same file stored in my computer eating up space.
    APPLE. What are you doing?

  • Why can't I access my Gmail account after upgrading to YOSEMITE

    Why can't I access my Gmail account after upgrading to Yosemite

    Clear the cache and cookies only from websites that cause problems.
    "Clear the Cache":
    *Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
    "Remove Cookies" from sites causing problems:
    *Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
    It is possible that the <i>cookies.sqlite</i> file that stores the cookies is corrupted if clearing cookies doesn't work.
    Rename (or delete) <b>cookies.sqlite</b> (cookies.sqlite.old) and delete other present cookies files like <b>cookies.sqlite-journal</b> in the Firefox profile folder in case the file cookies.sqlite got corrupted.
    *http://kb.mozillazine.org/Cookies
    *https://support.mozilla.org/kb/Deleting+cookies

  • Why can't I download Photoshop CC(2014) and why does my Creative cloud app show updates for CC(2014) products I do not have?

    Why can't I download Photoshop CC(2014) to my Mac Pro desktop running OSX 10.9.3.  My Creative Cloud app shows updates for all apps that I have as CS6 on my desktop but I have only subscribed to Photoshop CC.  Lightroom shows Install but it is installed.  Trying to Install Photoshop CC(2014) results in and error message "Installation failed Errors encountered during installation.(7) more information.
    More information gives Exit Code: 7
    Please see specific errors below for troubleshooting.  For Example, ERROR:
    - 0 fatal error)s), 0 error(s)
    I also cannot directly download from my account on the web.  This has been going on for a week or more and I have tried numerous suggestions on the forums but got nowhere.  I uninstalled Creative Cloud app today but could not find the installer again so I assume that was deleted.  I cannot download that now as on Adobe's site it says we are experiencing problems.  Aren't we all.
    I was happy with CC until last week but now cannot recommend it.
    I also have a Macbook Pro retina and Photoshop CC(2014) downloaded no problem on that. 

    Code 6 & Code 7 http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
    or
    Link for Download & Install & Setup & Activation problems may help
    -Online Chat http://www.adobe.com/support/download-install/supportinfo/

  • Why can't I access my icloud email on Chrome?

    Why can't I access my iCloud email on Chrome? I can open it, read one email and then it freezes > both on my mac and on my pc!  After an upgrade I can't access "mail" either, which is why I resorted to iCloud on chrome.

    Your profile states 10.6.8. The system requirements for mail is 10.7.5 or later
    See
    http://support.apple.com/kb/HT4759

  • Why can't I access the internet and e-mail on wifi in my house, but, I can if I turn wifi off?

    Why can't I access the internet and e-mail on wifi in my house, but, I can if I turn wifi off?

    Hello srpeters5,
    Thank you for the details of the issue you are experiencing with Wi-Fi on your iPhone.  You have taken some really good steps to troubleshoot this issue already.  I found an article that includes a few additional steps you can try.  You can skip any steps you have already taken.
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/ts1398
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Why can't I access the updated that are pending on my phone?

    Why can't I access the updated that are pending on my phone? I've turned the phone off and also closed all the apps. But still won't allow me to access the updates. Just a blank screen.

    Another post is reporting that applying the 6.1 update fixes their issue. I'll have to wait until I am back on WiFi to try that.

  • Why can't i access the iCloud or my appstore or FaceTime. is apple server down

    why can't i access the iCloud or my appstore or FaceTime. is apple server down

    It's up and running at my location.

  • Why can't I access the Store from my iTunes

    Why can't I access the Store from my iTunes on my PC?

    You must've blocked cookies. iTunes requires cookies I believe. If you did block it follow these steps:
    Go to settings > safari > block cookies > never.

  • Why can't I access the balance in my iTunes account?  Why does the process always end up on the credit card page instead of accessing my balance?

    Why can't I access the balance in my iTunes account?  Why does the process always end up on the credit card page instead of accessing my balance?

    Alice Vanderlund wrote:
    Why can't I buy more international songs in the U.S. iTunes store??
    Because the owners of the songs have not licensed them for sale in the U.S.
    Apple doesn't have any say in the matter. it's up to the owner of the distribution rights for the music.

  • Why can't i access the app store on my iphone 5

    Please why can't I access the app store on my iPhone 5....it keep saying can't access.. I'm from Nigeria

    Go to settings, then scroll down to appstore and itunes store. Then tap id and sign out. Next, sign in again.
    Or restart the device by holding power button until red slider appears. Slide it. After the iphone turns off. Hold the power button to turn it backon. Then try the solution above.

Maybe you are looking for

  • Laptop display doesn't turn on

    Hi, I have bought HP 430 notebook laptop about 3 years ago. Suddenly today when I tried to start my laptop, the laptop does start but display is complately off. I tried force shutdown by pressing and holding the power button. then I removed the bater

  • Best way to export for DVD

    Hi Guys Right, I am exporting to DVD and i want to know the best way to do this at the highest quality, but also, so the DVD will play on most players. I am shooting in HDV 1080i 60, importing to Final Cut Pro 5.1.4 (the older final cut pro) using th

  • Email Scheduler Now Works! (Apple Script!)

    Hey everyone, For all wondering how to schedule emails ahead of time to go out, the programmer has updated the "Schedule Delivery" Apple Script and it now works. I tried this 2 years ago and it was a pain after 10.5 as it was very buggy. But now it's

  • Copy screens from screen painter

    Hi guys, I was just wondering if there was a way to copy screens from one program to the other? Me and a colleague are working on the same project, but since we can't both work in the same program at the same time, we have devided the work. But we wi

  • Discover and Oracle Applications responsibilities

    We (our organization) work with Oracle Application 11.0.3 on an 8.0.5 DataBase. I work with Discoverer 4.1.37 and have correctly created and configured an EUL that use Oracle Applications users and responsibilities. But now, I'd like to create one re