Why Can't I Access the App Store in iOS 6?

I've been trying to use Passbook ever since I installed iOS6 today with no luck. Whenever I tap the "App Store" button in Passbook, it opens the store and I get a "Cannot connect to iTunes" message. (see image.)
But if I open iTunes on it's own, it works just fine. No one else is complaining!Am I doing something wrong?

I am having the same problem, but I think I might know what's causing it.  I just updated my girlfriend's iPhone 4S (same phone as mine) to iOS 6 and was surprised to find that her app store is working just fine.  When I opened hers, however, I did notice that the "Categories" and "Top 25" buttons are totally different; and those happen to be the two buttons that are not working for me.  Mine shows the same that yours does, while hers has the "Genius" and "Charts" buttons in the place of the two that are not functioning for me.  I believe these old buttons are no longer active and therefor are bombing out when attempting to access them.
Now I said I think I may understand the problem, but unfortunately I have no idea what the solution may be.  Hopefully this tread doesn't fade away and our problem gets addressed.

Similar Messages

  • Why can't i access the app store on my iphone 5

    Please why can't I access the app store on my iPhone 5....it keep saying can't access.. I'm from Nigeria

    Go to settings, then scroll down to appstore and itunes store. Then tap id and sign out. Next, sign in again.
    Or restart the device by holding power button until red slider appears. Slide it. After the iphone turns off. Hold the power button to turn it backon. Then try the solution above.

  • Why can't i access the app store after Mountain Lion install?

    Why can't i access the app store after Mountain Lion install?

    Hi There,
    What happens when you try to access it?   You've not given a lot of information for people to help you.

  • Why can't i access the app store with snow leopard

    I just installed Snow Leopard on my girlfriend's Macbook 5,1 in hopes of updating it to Mountain Lion. I'm unable to use her Apple ID, nor mine, to access the App Store to upgrade. I've scowered search engines to find a fix, but to no avail. Anybody have any ideas as to how to resolve this issue?

    Hello:
    I do not know what you have tried, but try this:
    Click accounts in the quick links section.  You should be able to set things upo from there.
    Barry

  • Why can I not access the app store on itunes?

    How come when I attempt to access the app store on itunes, It attempts to load and then gives me a blank white screen?
    Everything else seems to work fine, its just the app section.
    I am using the latest version of Itunes on a mac.

    You need to update the iOS. Go here to get the last update for your 1G iPod
    Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
    Not that there are not that many apps compatible with 3.1.3.

  • TS1538 Why can't I access the app store on my iphone

    For the past 3 days now, I try to download a free app on my Iphone, but it freezes and prompts cannot connect to iTunes, or app store. Can you help with this issue?

    Go to settings, then scroll down to appstore and itunes store. Then tap id and sign out. Next, sign in again.
    Or restart the device by holding power button until red slider appears. Slide it. After the iphone turns off. Hold the power button to turn it backon. Then try the solution above.

  • Why can't i access my app store on my iPod?

    Why can't i access my app store on my ipod 4th generation? I click on it and it won't let me access my app, itunes, or any app like social media apps with internet, but I can still access my games that have internet. It confuses me and i dont know what to? I found it didnt work because i wanted to get a game one day that i saw people playing thought it was cool, and wanted to get it. It didnt work and said cannot connect to iTunes store. So i thought i was because i was at school and my school has a filter and it has been blocking alot since its really close to the end of the year, but when i went home and tried to get into it. It still didnt work. So if anyone knows how to help can you please help. Thank you .

    Try this:
    Quit all apps: Double tap the Home button, hold an app icon until it wiggles, tap for each open app, double tap the Home button again
    then
    Reset: Hold the Sleep/Wake and Home buttons and don’t let go until the screen goes dark and the Apple logo appears (no data will be lost)

  • HT3843 I install the Genius for Apps and I can no longer access the Apps Store on my I phone

    I installed the Genius for Apps on my new IPhone 5 and I can no longer access the App Store and when I tap App Store I just get a white screen with the heading Genius for Apps with a white screen and no active keys.

    You can not merge accounts.
    Apps are tied to the Apple ID used to download them, you can not transfer them.

  • Why can't I open the App Store on my iPad.

    Why can't I open the App Store on my iPad.

    Check: Settings - General - Restrictions - Installing Apps = ???

  • Why can't I install the App Store App on my Mac OS X v10.5.8

    why can't I install the App Store App on my Mac OS X v10.5.8
    Just purchased OS X Mountain Lion but in order to down load I have to have the App Store App on my Mac. Please help.

    10.6.6 was the 1st to support the App Store, 10.6.8 is actually needed now as a minimum.
    Install it & update to 10.6.8 so you have the App Store to buy & download the huge 10.8 Installer.(10.9/Mavericks is the only download available now without specially calling Apple).
    Snow Leopard/10.6.x Requirements...
    General requirements
       * Mac computer with an Intel processor
        * 1GB of memory (I say 4GB at least, more if you can afford it)
        * 5GB of available disk space (I say 30GB at least)
        * DVD drive for installation
        * Some features require a compatible Internet service provider; fees may apply.
        * Some features require Apple’s MobileMe service; fees and terms apply.
    Call Apple Sales...in the US: 1-800-MY-APPLE. Or Support... 1-800-275-2273
    Other countries...
    http://support.apple.com/kb/HE57
    It looks like they might still have it...
    http://store.apple.com/us/product/MC573Z/A?fnode=MTY1NDAzOA

  • Why can't I access the app catalog?

    I have a Verizon palm Pre Plus and when I try to access the app catalog I get this:
    The action could not be completed. Try again later.
    When I go online and send the app to my phone and then use my phone to click the link it gives me this same message again.
    My phone is fully updated to the latest OS. I should add that before I updated to the latest OS I was at least able to install apps when sending them to my phone though I wasn't able to access the app store via the phone.
    So what can I do? I have a new palm pre plus that doesn't allow me to get apps....

    I have restarted the phone multiple times which did not help but I just tried the restore erase data feature and now I do have access to the app store but a new problem has arrived. I can't download anything. The progress bar states that it is downloading but nothing happens and the bar shows zero progress. I've tried this with multiple apps and avenn bought a cheap app and still this happens. The phone can sit for 10 minutes and nothing downloads.
    I should add that I have full signal bars and the 3g logo is lit up.
    My next step when I get home is to use webOS doctor and see if I can fix the OS.
    I'm starting to wish I just bought the Motorola droid...

  • What is a "browser redirect" ? Why can't I access the music store?

    Hi,
    I just posted a message about not being able to access the music store. I said reconnect when I mean redirect.
    Does anyone know what's going on and why I can't I access the music store? I was able to get on 3 days ago. Thanks to all who can tell me something.
    This is REALLY starting to irritate me.
    Saradonna

    I am also becoming very frustrated. I am new to this forum but after spending the better part of my day off trying to figure out how to make this work I have hit the wall. It strikes me that this should be much easier to access considering that we are looking to spend money. Does apple not want my money? I have tried everything that was recommended in all the sites I have been directed to, to no avail. I am not a computer whiz, so I need specific and simple answers as to how to fix this. I have never been able to access the music store, and each time I try I get the white screen, and a perpetual connection bar. I then have to close iTunes, and reboot my computer to be able to access it again. HELP ME PLEASE!!!
    hp   Windows XP   service pack 2

  • Why can't I access the itunes store now that I have done the update of IOS7.0.2

    Why can't. I access the itunes store since I have done the update IOS7.0.2

    Hey khedhuntr,
    I would go through the recommended troubleshooting steps in here to see if that resolves the connection issue:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Welcome to Apple Support Communities!
    All the best,
    Delgadoh

  • Why can't I use the App store?

    Hi I just bought an IPAD4 days ago, however I found I can not use the App store. Every time I click App store, it shows the blank page of the 'purchased', and all the other icons on this page did not work. Please let me know what I should do. Thanks.

    Saw this on another post.
    Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.
    In the meantime ...........
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • Why can't i access the itunes store?

    I recently got a new computer with Windows7 and have not been able to access the ITunes store.  I was able to get to it with my old PC running Windows XP, but now I can't get to it.  I get an error message saying that I am not connected to the internet even though I am connected.  Is there some other settings that I need to adjust before I can access the store?  I have tried removing and reinstalling the ITunes software several times but it didn't have any effect. 

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

Maybe you are looking for

  • Data recovery from external hard drive

    I'm sick! I was attempting to format my flash drive and I accidentally chose the wrong drive and formatted my Toshiba 3.0 external USB hard drive with over 350GB of data on it. Is there any way at all to recover my files?

  • A FIX for iPhoto 11 opening older libraries

    Had the same problem everyone else has had. Then I was thunk in the forehead by an obvious trick. I use iPhoto Library manager. I opened IPLM and and clicked on the icon for creating a NEW LIBRARY (upper left corner of IPLM screen). I named it TestLi

  • Data pump import from 11g to 10g

    I have 2 database: first is 11.2.0.2.0 and second is 10.2.0.1.0 In 10g i created database link on 11g CREATE DATABASE LINK "TEST.LINK" CONNECT TO "monservice" IDENTIFIED BY "monservice" USING '(DESCRIPTION = (ADDRESS_LIST = (ADDRESS = (PROTOCOL = TCP

  • Pair iPhone with alpine car radio

    My iPhone 5 won't pair with the Alpine radio in my car. The iPhone 4 did it with no problems.

  • EDGE & Tuner App?

    Hello, Maybe it's the right/wrong discussion area but i purchased a iphone app from the itunes store called "tuner" which offers online radio streaming ,the problem is that some specific stations will not stream via the "tuner" player on edge because