Why can't i access the app store with snow leopard

I just installed Snow Leopard on my girlfriend's Macbook 5,1 in hopes of updating it to Mountain Lion. I'm unable to use her Apple ID, nor mine, to access the App Store to upgrade. I've scowered search engines to find a fix, but to no avail. Anybody have any ideas as to how to resolve this issue?

Hello:
I do not know what you have tried, but try this:
Click accounts in the quick links section.  You should be able to set things upo from there.
Barry

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