Why can't I advance a video frame-by-frame with the arrow keys?

I am able to play a video, and to scrub through by clicking and dragging the play head, but when the video is paused, my arrow keys won't advance frame-by-frame.  Is there a place that I have to enable the arrow key function?  I've looked through the Preferences but didn't see anything.  Anybody know how to get this to work?  Thanks!!

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