Why can't I ask any follow-up questions?

Why is my earlier message marked 'Read Only' . . . it's the only one I can find that is. I have follow-up questions, and can't find anything in the Help section that addresses 'Read only'.

deweyrich, I don't know how it got marked as such, but I've fixed it.
Thanks for bringing it to my attention, Jerry.
- Peter

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Why can't you answer any of my question's? I'm done wasting my time

Firefox has been a problem ever since it was installed!! It won't allow downloads,plugins,printer stopped working, getting error message I sent you. AGAIN WHY CAN'T YOU HELP ME BY AT LEAST TELLING ME HOW TO MINIMIZE ALL THE LETTERS. THIS JUST STARTED 2 DAYS AGO AND I DON'T KNOW HOW TO FIX IT. I'VE TRIED. WHY WON'T YOU ANSWER ANY OF MY QUESTIONS-DO YOU NOT GET IT EITHER?I'M SO UPSET W/ YOU! I CAN'T DO TROUBLESHOOTING-I'M IN THE RADIOLOGY FIELD FOR 38 YRS. I'M FAR FROM BEING A COMPUTER EXPERT!!YOU DON'T MAKE IT EASY!

I don't see that you've ever asked a question here before, nor can I see a complete question in your all caps jumble which is very hard to read.
However a couple of days ago the servers were messed up and undoubtedly questions as well as a great many answers may have been lost. So why don't you tell us in normal letter case what your questions are? Look at the bottom of the following report http://health.support.com/ and at the top of the report it looks like things are working now. We are volunteers (Firefox users like you).

Why can I not see any of my music purchases, I have not changed my ID or account details

Why can I not see any of my music purchases, I have not changed my ID or account details?

Hi,
Please enable Speakers in Playback devices as follows:
1. Right click speaker icon (right hand corner)
2. Select Playback devices
3. Right click Speakers
4. Enable it and set as Default
5. Click Apply/Ok
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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Assuming you are using iMovie, please post your question in the following section...
https://discussions.apple.com/community/ilife/imovie

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Why can't I buy any app ? Iv tried creating a new Appel account ect but it says the same thing everytime . Sorry your payment was declined . How can I sort this ? Please help

- Try another payment method.
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Apple - Support - iTunes - Contact Us
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Why can'y we get any help

for more than 2 years we've repeatedly asked for our comcast tv and internet to be fixed. for 2 years it's been the same thing, change the box and say everything is fine, when it's not. for the last month there have been multiple appontments made with none kept and with no call. no one seems to know a thing or even care and it's gotten way too old, to the point of cancelling and moving on to fios/verizon. so I ask why can't we get any help?. we've asked for an upgrade, no past money is due, can't play video games live (runs too slow) things just do not work as advertised and again no one here or where ever our calls are sent to seems to care. it's we'll send someone on this date and then they don't show, call again and the same thing. 5 times in the month of July alone.

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For the first time, I downloaded a podcast in the podcast app by clicking on the cloud icon. Now, every single play button for all of my podcast episodes is grayed out. Why can't I play any of my podcasts any more?

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Greetings Heather,
After reading your post, it sounds like you are experiencing an error with the Podcasts app. You may want to consider restarting the device first, and then resetting if that does not work. This article provides detailed instructions for Restarting, and Reseting:
Turn your iOS device off and on (restart) and reset
How to restart
Press and hold the Sleep/Wake button on the top of your device until the red slider appears. Then drag the slider to turn your device completely off.
After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.
How to reset
You should reset your device as a last resort and only if you can't restart it.
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Thank you for contributing to Apple Support Communities,
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SO, I just purchased 2 4th gen ITouch’s and a 2nd gen Ipad for my kids. All is well and fine however my second gen device is toast so I am using one of my kids older 2 gen ITouch. My kids had been complaining that they could not download anything on the 2nd gen devices but I figured they were doing something wrong, my bad. The device has Netflix that works just fine but I am finding that if I were to delete the app and did not have it backed up I would not be able to get it back from the appstore. The device has been taken care of and is in good working order, but I am finding that Apple has chosen to no longer support IOS4.2.1 which I get. However I would expect that at a minimum I would be able to download any app that was available for the 4.2.1 os at the time the next version was released.
Drive space it cheap and ****** off customers are expensive.
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I just purchased over a grand worth of new devices and I am wondering if that was wise since apparently apple will deem them obsolete in a couple of years. That great because the newer devises are great, however I have a devise that there is nothing wrong with and apple has made the choice to no longer support the devise and not allow applicable software downloads making the devise basically useless. This is not supporting your customers!
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If it really is only your email, that is not valid, reset your primary email address at https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
If that does not work, because of a forgotten password or security questions, or because your account has been disabled for security purposes, you need to give Apple Support a call - only they will be able to help you. See this webpage on how to contact Apple Support in your country: There are either telephone numbers given or an email form:
Apple ID: Contacting Apple for help with Apple ID account security
Explain, that you need help with an account security problem.
You can also try to email the iTunes Support using this form: https://ssl.apple.com/emea/support/itunes/contact.html

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Thanks for your suggestion Ned01, I tried this as a last ditch attempt, unfortunatly it made no difference in my case, but i'm pleased it did for you. However, because you reminded me to have another go at this problem, i tried something else (which i'd unsucsessfuly tried before), that is, i deleted the 'CLICK & SAVE " a/c i'd set up recently, and reverted to my previous payment me and would you know it , this time it worked !! I set up a trail purchase and it worked.
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What is your email client?
What is your Reader version?
What exactly means "can't"?
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http://www.apple.com/contact/

Why can't I ask any follow-up questions?

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