Why can't I buy an In-APP purchase? It says that I can not connect to the iTunes Store and that I will have to contact iTunes Store Support.
Hey everyone
With my iPhone 4S I purchased the NAVIGON Europe App, downloaded needed files and maps within the App and all worked fine. But when I try to buy certain add-ons via In-App purchase I get a window telling me that it can'T connect to the iTunes store and that I have to contact iTunes store support.
This is what I have already tried to make it work:
Reset my iphone via iTunes (set it up as new iPhone)
Changed itunes store payment option from Click&Buy to credit card
restarted iPhone several times
scratched my head
checked restrictions under settings in iPhone: all is correct; in-App purchases allowed
chewed my lip
finally sent a message to the itunes store support.. waiting for their answer
no changes so far. I still get the same error message.
Any ideas?
hugs
malzi
You will need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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