Why can't I buy anything on App Store when I have money in my account
I am on a game of Poker and I'm trying to buy sum chips but it's not letting me. It's saying to contact Apple
Then contact Apple.
You have to speak to the Apple Account Security team. Only they will be able to help you.
To find the right phone number, see this article:
Contacting Apple for support and service
http://support.apple.com/kb/HE57
When you call, ask to speak to the Account Security team.
Similar Messages
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I just did this about 10 min. ago and you're making me do it again. Same question Why do you block me from making a 99 cent purchase in the middle of a game ( Candy Crush) with the message contact I Tunes your purchase did not go through when I have money in settings that I put there?
No one here can help you, as there is no one from Apple here. Asking the same question multiple times will not change that fact.
Go here:
https://expresslane.apple.com/Issues.action
Ask for assistance. -
I can't buy anything from App store Coz I have to verify payment info.
My Billing address is in Thailand and I can't update it right coz my country don't have "state" you only give me choice only in US.
And Try to change region to Thailand but I can't do it too. It tell me I got 2.50$ left I got to purchase for something.
ok right...
I try to buy music to make my credit off and I can't buy coz store location are wrong.... Thiis is never ending loop !!!!!Ok, so I figured it out. I checked my iPhone and it was having the same trouble. So I went to settings (on the iPhone and iPad) selected store and logged out of the store. Then on my computer, I logged in to iTunes. I went to buy something (a free item...doesn't have to cost anything) and it prompted me to update the payment info (essentially needed to add the security code to my credit card). Then I gave it a minute or two to process...just in case. Logged back in to my iPhone and iPad and everything is back to normal.
Glad it's working, but they should really fix that issue on the mobile devices. Luckily I have iTunes on a computer, so don't have that (they only have the iPad...which they wouldn't be able to update).
Oh well...thanks all for trying to help! -
Why can't I buy in dutch app store with Swedish Visa card?
I'm trying to install dutch apps from app store.
With my Swedish Account it doesn't work and I tried to create a dutch Account but with a Swedish Visa card that's impossible.
Is it really not possible?
Can you only use your own countrys app store?
JeanetteYou can only use your own country's store. To be able to use another country's store you need to be in that country and have a valid billing address in that country on your account (and your credit card will need to have been issued by a bank in that country).
If there are apps or other items that aren't currently in your country's store but are in others, then you can try requesting that they be added to it, but ultimately its the app's developer (or record company etc) that will have to grant Apple a license to sell them in the Swedish store : http://www.apple.com/feedback/itunes.html -
I have $0.66 in the US Mac App Store and I want to change my country to Canada. Unfortunately MAS keeps telling me that I want to spend all the money in my account before I can change my country.
Please helpClick here and request assistance.
(77853) -
Ccan some one tell me why I can't purchase anything and also why does it say not connected to iTunes
Hello there, Aliwhite.
The following Knowledge Base article offers up some great steps for troubleshooting not being able to connect to iTunes:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Just says waiting on all my devices. AppleTV, iPhone 4s, and mac mini.
HI Ryan ...
Try turning off your router for a few minutes then turn it back on. -
live in uk but bought ipad3 in new york but can't buy anything off app store as in american currency, settings and addresses, please advise
You must be within the Country with a Valid Billing Address and Credit Card for that Country to use the iTunes Store of that Country...
http://itunes.apple.com/gb/genre/ios/id36?mt=8 -
It doesn't have "NONE" in the process of Billing information. (It have Visa, Master and AMEX only.) How can I do. I don't have credit card for fill in. I also don't want to buy anything in App store.
Follow the directions exactly, step by step. It does work.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card -
Why can i not buy music from itunes store,this only happened recently
Why can i not buy music from itunes store,this has only happened recently ?
O.K. Everything seems to be in order now!
I don't know what happened but this is the results....
After attempting to edit change the information on my iTunesMS account at least 7 times, I posted the above question, logged out of iTunes, closed down all my apps and turned off my computer.
A few hours later, I thought I would give it one more try and when I turned on iTunes, went to the Music Store and then 'reviewed' my account... it had my old American address on it with the country listed as Sweden... I just left it alone, as it didn't have my credit card info listed at all... Curiously, I'm clueless about that (though I did send this same complaint to Apple during the first posting... did that have anything to do with it?) When I clicked the continue button (without changing any info) it prompted me that I was finished setting up my iTunes Music Store account and I was immediately able to download some songs....(using the iTunes Music card--- I have not tried my MasterCard!)
So basically, I did nothing except close iTunes, turn off my computer and later rebooted it and opened iTunes! Strange... does that seem like a fix or what? -
Why can I no longer open the App store on my MacBook pro
Why can I no longer open the App store on my MacBook pro
Welcome to the Apple Support Communities
What happens when you try to open the App Store? -
I can't pay for anything at app store,cause my session has timed out.
i can't pay for anything at app store,cause my session has timed out.can you help me?
i can't pay for anything at app store,cause my session has timed out to verify, can you help me?
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Why can't I open to the App Store?
Why can't I open to the App Store?
Have you looked in your Applications folder? App Store or Apple Store?
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Why can't I open iTunes and App Store on my brand new iPad mini.
Why can't I open iTunes and App Store on my brand new iPad mini.
Have you set up an iTunes account?
iTunes Store: Changing Account Information
http://support.apple.com/kb/HT1918
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Apple ID Support - Manage Account
http://www.apple.com/support/appleid/manage/
Cheers, Tom -
Why can I not log into The app store after changing credit card information?
Why can I not log into the App store after changing credit card information?
DNS -
Some folks resolve download and other connection issues by using either OpenDNS or Google Public DNS services. The best use is to use it as the DNS configuration in your modem/router/gateway device, but often the configuration in the computer or iOS device will over ride the other configuration if you don't have access.
Open DNS;
http://www.opendns.com
208.67.222.222, 208.67.220.220
Google Public DNS;
https://developers.google.com/speed/public-dns/
8.8.8.8, 8.8.4.4
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