Why can't i buy anything with gift card balance on authorized computer

I have gotten another computer. My son is using the one that I had put the gift cards on.  I am trying to redeem the balance I have to buy songs but it won't allow me to do it.  I haven't been able to find any answer to my question.  Is anyone about to help me???

Perhaps if you provide more detail than just "won't allow me" someone can offer suggestions. As it is, you've not given us anything like enough information on which to do more than guess.
Regards.

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