Why can't I buy the update?

Alright.
I click the 'Update' button on the Summary screen, and a pop-up tells me there is a new software version. I click the 'Learn More' button, so it brings me to the update page that explains the purchase.
I click the big blue button that says Buy Now, leading me to the summary page for a brief moment before sending me to a software license agreement.
I select the box, and click 'Agree'.
A popup tells me to sign in to buy. I type in my password, and select Buy.
Not even a second later, it gives me another popup saying I have to have a payment method.
Again, I type in my password, and this time, I click Billing Info.
It brings me to the "Edit Payment Information" page, and i don't touch anything because I still have $15.01 left from a gift card.
I click done, and all it does is bring me to the home page of the iTunes store.
+Srsly, it's p!ssing me off.+
*What's going wrong?*

Hi lexiLOVE: I'm not sure of the reasons behind the decision, but I have seen numerous posts on here stating that Software Updates can't be purchased with gift cards on the iTunes site. This seems to be a "Canada" issue.
Stedman

Similar Messages

HT201263 My iPad 1 can only be updated to iOS 5 yet most apps run on iOS 7. Why can't I make the update on my iPad 1? Is this so I buy another iPad 2+? Now why would I want to buy something that will be obsolete in a few years?

My iPad 1 can only be updated to iOS 5 yet most apps run on iOS 7. Why can't I make the update on my iPad 1? Is this so I buy another iPad 2+? Now why would I want to buy something that will be obsolete in a few years? I really want to purchase an Live TV plan yet I need iOS 7 to run most TV apps.
Can Apple tell me why my iPad 1 is obsolete?
g

It's not obsolete as much as the first gen simply lacks the power to run the newer operating systems. IT doesn't have enough RAM. If someone managed to hack it to get iOS 6 or 7 on there they'd just have a slow, boggy and unresponsive device. (think putting windows 7 on an old laptop.
Unfortunately software moves faster than hardware. Every thing goes obsolete. I've had my ipad 2 for two and a half years now and I know it only has so much longer left to it too. Just the 'joys' of advancing technology.

Why can't I access the updated that are pending on my phone?

Why can't I access the updated that are pending on my phone? I've turned the phone off and also closed all the apps. But still won't allow me to access the updates. Just a blank screen.

Another post is reporting that applying the 6.1 update fixes their issue. I'll have to wait until I am back on WiFi to try that.

Why can't I use the update center in 9i Jdeveloper any more?

why can't I use the update center of 9i jdeveloper with my otn username and password anymore?
Is there any problem?

Hi,
We're aware of this issue and are looking into it.
Thanks,
Brian
JDev Team

Why can't I buy the Ipod 2.2 software update and Itouch/Phone applications?

Why cant I buy the new touch update and applications with money from an itunes giftcard? I bought a 25$ giftcard from max hoping I would have the 2.2 update and a few applications minutes from the purchase.
Now im being told by technical support that I need a credit card set up on the account to buy the update and applications. What a rip off. Now im left with an Itouch that doesn't do what I want and even when I get a credit card on my account to get the apps I will have 25$ dollars which I have to spend on there Itunes overpriced crap songs.
I will be trying to get a refund on this but I just want to know how does this inconvinence for the consumer at all benefit Apple? Is it because a gift card is a predetermined purchase thus making it less likely for consumers to spend more?
To top it all Itunes does not even have a customer support phone line. What a disappointment.

More info: "iTunes Gift Cards Terms and Conditions" (Canada)
"This card is redeemable only on the iTunes Store for the Canada. To redeem this card you must have an iTunes Store account, subject to prior acceptance of license and usage terms. To open an account you must be above the age of 13 and in Canada. The iTunes Store requires iTunes 6.0 or later (7.0 or later for video), compatible software and hardware, and Internet access (fees may apply). Not redeemable for cash (except if required by law). iTunes Gift Cards may not be used on the Canadian store to purchase applications and games."

Why can't I buy the movie "Tracers" on Apple TV?

So I watched the trailer of the movie "Tracers" then I wanted to BUY the movie on my AppleTV. The only option available is to RENT the movie on my AppleTV. Why can't I buy it? If anyone knows why this is please let me know.
Thanks

Some movies may only be available for rent or only available to buy at different times.
Tracers is currently only available to Rent. There's nothing to do but wait for the Studio / rights owners to make it available for purchase.

Why can't I buy the Iphone 5s in Catalonia||*|| yet?

I can't understand why I have to wait to december to buy the new Iphone. In France, United Kingdom or Germany you can buy it, so why can't I do the same in Catalonia????

No one here is invloved in "why." You can purchase it there when it is released there. If that answer does not suffice. . .
apple.com/feedback
Message was edited by: Dirty Vegas (typos)

Why can't I buy the lollipop hammer when my apple acct is up to date?

Why can't I purchase the lollipop hammer in Candy Crush if my acct is up to date?

Nobody here can even begin to hazard a guess with the limited amount of information that you provided. Contact iTunes Store Support and ask them.
https://expresslane.apple.com/Issues.action

HT4972 Why can't I see the update download option under general? I need to download iOS 5

Why can't I see an option to download the ios5 upgrade under General settings

you can update an iPad 1 up to iOS 5.1.1 , you need to connect it to iTunes on a computer and update from there
For instructions: http://support.apple.com/kb/ht4623 and scroll down to the part that's about updating with iTunes
Please note that iPad 1 goes up to iOS 5.1.1, while iPad 2 goes up to iOS 6.1.3, the (current) latest version. You won't be able to ' choose ' iOS 5.1.1 on iPad 2, it will automatically update to the latest version possible.
Good luck
Stijn
Message was edited by: jesterwylde

Why can't I buy the 2.2 software upgrade without a credit card?

I don't understand why I need a credit card to buy the 2.2 software upgrade for the iPod touch. Can someone please explain why?

From the Terms of Sale from the Canadian iTunes Store:
http://www.apple.com/legal/itunes/ca/sales.html
+iTUNES CARDS+
+iTunes Cards are for transactions on the iTunes Store only. iTunes Cards may not be used for gifts, or purchases on the Apple Online Store or in Apple Retail Stores. iTunes Cards are non-refundable. iTunes Cards may not be used to purchase Gift Certificates, Monthly Allowances, Apps, or other iTunes Cards. iTunes Cards may not be used to purchase software, games, or apps.+
So, it is on the website. It's probably in the EULA you had to agree to. However, most people just click through.

Why can't I download the updates?

When i try to update my Adobe Premiere Pro, the updater tells me to turn off the program; I do, then it starts to download and then tells me again to turn off the program. It is already turned off though. Then i get an error message:
Adobe CSXS Infrastructure 4
Installation failed. Error Code: U44M1P7
Since the program is working kind of funky, crashes alot, i thought maybe an update would fix it, but can't get anything to load.

You may need Adobe help for this, not other users in a user to user forum
Next link has a "Chat Now" button near the bottom
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

Why can't I download the update to Firefox?

I have a brand new I-mac and just recently added Mozilla Firefox to my browsers. I get a notice that a security update is available. When I select update, it say "connecting to update server", but it just stays on that place and never downloads the update. I can wait 5 or 6 minutes and it keeps saying "connecting to update server" but nothing else happens. I am new to Apple after saying farewell to my 8 year old Dell P.C., so everything is new to me. Is something blocking the update? I never had this problem when I used Firefox on my P.C. and since I love it as a primary browser, I want to keep everything up to date.

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop
*Firefox 17.0.1: http://www.mozilla.org/en-US/firefox/all.html
*Trash the current Firefox application (e.g. open the Applications folder in the Finder and drag the Firefox application to the Trash) to do a clean (re-)install
*Install the new version that you have downloaded
*https://support.mozilla.org/kb/Installing+Firefox+on+Mac
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox

Why can't I buy the E52 in white?

It's listed as an available colour on the website but I can only buy the ugly aluminium through the Nokia online store. Pretty stupid listing four different available colours when you can only buy one.
Is there any other way I can purchase this phone in white from an authorised re-seller in the UK?

What happens when you try?

Why can't I buy the marvel creative stylus in uk

It seems that here in the UK we are classed as second class citizens, where Apple are concerned.
Just try and buy the Marvel Creative Stylus !

Is it Apple that decides what to sell or the wholesaler? You can buy the Disney Creative Stylus from the UK and you can download the Marvel Creative Style iPad app for free. I say download the free app and buy a cheap stylus.

Why can't I buy the new Iphone?

Is anyone as ****** off as me that I cannot buy the new Iphone without paying $499? I purchased the first phone for $700, the second phone for $500 all on the day they came out. Now Apple will let anyone who didn't buy it before get it for $299 but I gotta pay $200 extra or wait till December. Way to **** off your core group. I plan on buying a new phone every year but if I have to wait till December I might as well wait till next June and get a phone that has 64Gigs of memory. Effectively this policy stinks and I'll spend less on apple products as a result. If anyone knows how to get a message through to the idiots who came out with this brilliant marketing strategy let me know.

The first generation iPhone was not subsidized by AT&T in the traditional way. The 8GB first generation iPhone retailed for $599 when first released, not $699, and Apple provided everyone who paid that price a $100 credit.
The iPhone 3G was/is subsidized by AT&T. Since the first generation iPhone was not subsidized by AT&T in the traditional way, all subscribers who purchased and activated a first generation iPhone qualified for AT&T's upgrade or fully subsidized price for the iPhone 3G when first released, or anytime thereafter. There may have been an exception such as someone purchasing another phone at AT&T's subsidized price within a month before the first generation iPhone was released and keeping the phone.
This same applies to every carrier in regards to subsidized phones. You must fulfill your contract requirement for an existing subsidized phone before you qualify for upgrade or fully subsidized pricing with a new phone. Was the first generation iPhone your first cell phone and cellular service? If not, this should no be anything new.
I was a Verizon subscriber for over 6 years before switching to AT&T before the iPhone was available. The entire time I was a Verizon subscriber, I didn't qualify for Verizon's upgrade or fully subsidized price with a new phone until the last 3 months of my 2 year contract for an existing subsidized phone. I got a new phone every 2 years basically, which is common. If I wanted a new phone every 12 months, I would have been required to pay the full retail sales price for the phone I wanted, or at a higher price that was not fully subsidized by Verizon.

Why can't I buy the update?

Similar Messages

Maybe you are looking for