Why can't I call and talk to a tech...firefox has been hijacked by "Yahoo" and I have tried everything on the forums...now I can't even redownload firefox...

Come on!!!
This is nuts...I need help and you have me going thru this...you're not going to solve my problem this way.

hello, mozilla is a non-profit foundation - their product is offered to you free of charge. so please accept the fact that they use their available funds primarily to develop and improve their product & there is no phone support offered. you'll have to cope with us forum folks ;-)
regarding the problem you're experiencing - does [[Reset Firefox – easily fix most problems|a reset of the browser]] help with the problem you're experiencing?

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I have tried everything on the forum to restore my bookmarks...they are just gone. None of the backups work and I simply can not use Firefox if I have to worry about this. Unbelievable.

One day, having done nothing different and....all of them are gone, poof! ...and no, none of the damn suggestions have worked. All of the bookmark files must be corrupted or something. Would have been nice to know that this was a possibility...so no I made no manual backups...If this can not be resolved, it's bye bye Firefox. COMPLETE DISASTER!!!!!!!!!!!!!!!!

I was a strong supporter of Firefox until this happened. None of the fixes have worked...and besides why should I have to waste my time trying to fix it in the first place. I lost a lot of time and information with this situation and Firefox provides no support for itself that I can see. No...I've switched to Google Chrome and Firefox will have a serious uphill climb getting me back or preventing me from warning others off their product. FIREFOX HAS COST ME SEVERAL HOURS...NO...DAYS REPAIRING THIS DAMAGE. I won't be back!!!!!!!!!!!!!!!!! Thank god we still have the freedom to chose in this country...at least for now.
P.S. I hope Firefox goes the way of Netscape. I was once a supporter of their product too...but they blew it bad...

Creative cloud updates always FAIL. i have tried everything in the forum short of uninstalling all my software--which will take too long. HELP i have very very very frustrated and am spending a lot of money for the pleasure.

I don't want to start a discussion. i need help. from an adobe tech support. please.
i have followed the suggestions of dealing with a failed update and nothing works.
this is high frustrating.
i repeat: I DON'T NEED HELP FROM OTHER USERS. I WANT A TECH SUPPORT PERSON FROM ADOBE.

Barbarajones what specific errors are you receiving when you try to apply the update? Do you receive any specific errors? What update are you trying to apply?
If you are looking for direct support then please contact our support team at Adobe - Contact Support – Download and Installation.

When I try and launch Firefox, I get this error message A copy of Firefox is already open. Only one copy of Firefox can be open at a time." and have tried all of the trouble shooting tips, can you help?

When I try and launch Firefox, I get this error message >A copy of Firefox is already open. Only one copy of Firefox can be open at a time." and have tried all of the trouble shooting tips, can you help? I thought if I were to completely uninstall and re install it might help, but I cannot seem to find instructions to do this....

See [[Firefox is already running but is not responding]], the image shown in that article is the Windows equivalent of the error message that you are receiving, but the information relates to the Mac.

I synced a new 4S to iTunes and discovered not everyting was saved from my old 3G. How do I get everything off the 3G so I can sync it to my new 4S?

I synced a new 4S to iTunes and discovered not everyting was saved from my old 3G. How do I get everything off the 3G so I can sync it to my new 4S?

iPhone: Transferring information from your current iPhone to a new iPhone

First question - I have Acrobat 9 on my desktop and the license seems to have been messed up. I tried to download and fis but I asked me for a disk. I don't have any idea where the "disk" is. Can I get the license update without that disk?

First question - I have Acrobat 9 on my desktop and the license seems to have been messed up. I tried to download and fis but I asked me for a disk. I don't have any idea where the "disk" is. Can I get the license update without that disk?
Second question - In anticipation of not being able to do that, I bought (at University bookstore) Acrobat XI Pro - do I need to uninstall the 9.0 Pro version before I try to install the XI version?

If you still have your serial number for Acrobat Pro there is a link to the installer here: Download Acrobat products | 9, 8

I cannot connect to itunes store but my network connections are fine and I have tried everything on the itunes support site. I just want to authorize my computer. Can anyone help?

I cannot connect to itunes store but my network connections are fine and I have tried everything on the itunes support site. I just want to authorize my computer. Can anyone help?

If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

I recently got an Ipod touch model A1213 and I cannot figure out how to get apps on it. I have tried everything and when I try to update software, it says Im already up to date, but my software version is only 1.1.5. How do i fix it?

I recent recieved and Ipod touch model A1213 and i cannot figure out how to get apps on it. I have tried everything i can think of and when i try to update my ipod software it tells me that its already up to date. even though its only 1.1.5. How do i fix it?

You have a 1st generation iPod Touch.
It can be updated to 3.1.3 by purchase. See here Purchasing iOS 3.1 Software Update for iPod touch (1st generation)

I have just bought a MacBook but can't seem to sync my Contacts or Calendar from my iPhone 3GS to my iTunes, I have tried everything, even the icloud doesn't seem to do it.

I have just bought a MacBook but can't seem to sync my Contacts or Calendar to the Address Book or iCal via iTunes, I have tried everything including watching support videos and putting this into a search engine. Even icloud doesn't seem to be doing it.

If you are trying to sync via iCloud, make sure your MacBook is running OSX Lion 10.7.7, and that you have set up your iPhone as described here: http://www.apple.com/icloud/setup/ and you MacBook as described here: http://www.apple.com/icloud/setup/mac.htm (including turning On Contacts and Calendars as shown in step 3). If you're syncing via iCloud don't check to sync in iTunes too (on the Info tab in iTunes) or you may end up with duplicate data.

Since the last automatic update, Firefox has been running slow as molasses, with a refresh box coming up constantly. What can I do to correct this?

Since the last automatic update (approx. one week ago) my Firefox has been running slow as molasses and I keep getting a "refresh" box popping up when the pages get hung up (very often)
What can I do to correct this? I clean my cache out at least once daily - most days more. Virus scan says I'm clear of viruses - Glary Utilities tells me that all changes to my registry have been fixed (sneaky apps trying to get in) I'm going crazy because I am used to my FF being fast! HELP!!!

If you have problems with updating then best is to download the full version and uninstall the currently installed version.
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Do not remove personal data if you uninstall the current version.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

HT1386 i can not remember my answers to my security questions it has been over a year since i have been on here

It has been over a year since i have been on itunes and i can not remember my answers to my security quetions please help

Ipad-Support wrote:
... then I am asked to answer my security questions, which I can't remember.
What should I do?
1) See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
2) Or Email Here > Apple Support iTunes Store Contact

I can not get Firefox to reset to normal size. I have tried everything including reinstalling it. Only some webpages like Facebook are large & it will not reset but in IE it is normal. Please help because I hate IE & really do not want to use it!

When I open Facebook and a few other webpages the screen size is large and some of the info will not appear. I have tried everything to reset the size and it does not work. I have even zoomed out and the missing info still does not appear. But if I log into IE it is just fine and all the info is there and is useable. I hate IE and do not want to use it so please help me fix this issue with Firefox.

CTRL+0 (<--that is a zero) will reset your zoom level on affected pages. Firefox remembers the zoom level you last used on a page.
Built-in Zoom functions:
*http://support.mozilla.com/en-US/kb/Page+Zoom
*http://support.mozilla.com/en-US/kb/Text+Zoom
Zoom Add-ons:
*'''''Default FullZoom Level''''': https://addons.mozilla.org/en-US/firefox/addon/default-fullzoom-level/ '''''
*'''''NoSquint''''': https://addons.mozilla.org/en-US/firefox/addon/nosquint/
**More info on NoSquint: http://urandom.ca/nosquint/
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
*Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
*'''''Adobe Shockwave for Director Netscape plug-in''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.org/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.org/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*'''''Next Generation Java Plug-in for Mozilla browsers''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

When I get on my ipod and press the app "text free" I can text, but when I try to call I get something that says "Still connecting to the voice network and to try later. This has been there for days and my daughters can call on theirs.

What does it mean when you try to call from your ipod touch and you get a response that says, "Still connecting to voice network...try later?" I have tried updating and still nothing happens. I am using the text free app and my daughters are able to call from theirs...help

Sounds like a Text Free issue. Contact their support.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

How can we change an old apple id in icloud that has been set in iphone and we don't have password of it?

hi
a friend of mine has bought a second hand iphone 5s . in icloud setting an old apple id has been set.he'd like to change it with his own , he isn't able to change it because the password of old apple id is required , and every 10 sec a message is appeared that needs a password ( find my iphone ). he has set his own apple id in itunes store , but in i cloud he couldn't find a person that he has bought it from .how can we fix this problem .
i'm looking forward to hearing from you .
thank you
sincerely

That is "activation lock". You won't be able to use the iPhone unless this is cleared by the original owner.

TS3694 have an ipod touch won't allow me to add new music, tried numerous X, it will not restore to its original settings...I have tried everything that was suggested. I can have a friend restore it and I also have a click wheel ipod and it works fine.

ipod touch stuck in restore mode. I have tried all the suggested fixes and nothing seems to work, I can have a friend restore on his pc, as this has happenned every time I attempt to add new music and etc. I have an ipod classic 120gb and everything works fine with it. What is the problem and how can I fix?
Thank You

Have you tried resolving the error messages by going here:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
Also here:
iOS: Troubleshooting backup issues in iTunes

Why can't I call and talk to a tech...firefox has been hijacked by "Yahoo" and I have tried everything on the forums...now I can't even redownload firefox...

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