Why can't I change my Nickname or Reviews/Ratings in iTunes Account Info Settings?

Question

Hello,
I was messing around some more in iTunes, and went to the iTunes store to change some of my Account Information.  I successfully changed my email and payment info under the heading "Apple ID Summary" ...but I had some issues editing my information in the "Settings" section.
I will explain what happened, or did not happen, briefly.  My question, for lack of more specific words, is, why will iTunes Store not follow through with these commands?
All follows in the iTunes Store > Account Information > Settings:
1)  I clicked on the link "Edit Nickname" so I could change it to something more "mature" (as I made this name when I was about 17 years old).  This link took me to a different screen within iTunes Store, where I typed in my desired new Nickname in the appropriate space.  However, when I clicked "Submit," the screen simply did nothing.  No error message, no successful change, nothing at all...it just stayed the same.
2)  I tried also to edit the "Reviews and Ratings" history by clicking on the "Manage" link.  This link also led me to a different screen, showing two ratings I had made for games/applications on my iPod touch.  I tried to click the "Remove" link next to each review.  Again, nothing happened...no message at all, the screen simply stayed the same.
Again, I appreciate any help.  Thanks!
--Bobby

Answer 1

Apparantly not, and here is the extremely unhelpful reply from Apple support I recieved;
From Support,
I understand that you want to change your nickname of your iTunes Store account. I am sure you are anxious at this time and I will do whatever I can to help you right away.
Jeff, you can change your iTunes Store billing information at any time. When you update your credit card number or billing address through the iTunes Store, any equivalent information you might use with MobileMe, iPhoto, Aperture, or the Apple Store online is also updated.
To update your billing address or credit card number, follow these steps:
1) Make sure you're using the latest version of iTunes. It can be downloaded free of charge from the Apple website:
http://www.apple.com/itunes/download
Note: Installing the latest version of iTunes will not affect your library or any items in your account that you haven't downloaded.
2) Click this link:
iTunes will automatically launch and the sign-in dialog will appear.
3) If you are not already signed in, you will need to enter your iTunes Store account name and password and then click the Account Info button.
4) On your Apple Account Information page, click Edit Payment Information
Make the necessary changes. Your billing address should be exactly the same as the address on your credit card statement and with the United States Postal Service (click "Find a ZIP Code" at http://www.usps.com and follow the onscreen instructions). This is important, because even differences in punctuation, abbreviation, and capitalization can cause payment errors that might prevent you from using the iTunes Store.
5) When all of the information is up to date, click Done.
When you update your billing information, the iTunes Store places an authorization hold on your credit card to verify your account information. You might see this authorization request on your online statement. This is not an actual charge; it is simply a test to confirm that your credit card account is active and has credit available to accommodate transactions.
Authorization requests are automatically removed from your account by your financial institution. The amount of time it takes to remove authorization requests varies by financial institution. If you have any questions about the way your financial institution handles authorization requests, please contact their customer-service department.
I hope that you will find this information helpful. I will be glad if you let me know that my email reached you in a right spirit.
Our customers deserve the best and our aim is to ensure that each and every customer of Apple must be happy and satisfied. If you have any questions or concerns in future, please let us know so that we can help you better.
Thank you for being a part of iTunes family. We are glad to have you as our customer.
Have a great day!
Sincerely,
Now, tell me how that helps at all. They almost directly change the subject,....Jeff, we understand you need to change your nickname....next sentence is telling me how to change my billing.
Also, i went through the process of changing billing and other info, which of course, didnt do ANYTHING to help change the nickname.