Why can't I change my rescue email address for my apple ID account?

The email address I would like to use as my current rescue email address used to be my alternative email address.  I switched my alternate email address, but it still won't let me set it as my current rescue email address.  It is an icloud account.  When I did the same thing with my gmail account (took it off the alternate and changed it to the rescue) it worked.  Is it just the icloud account that doesn't work? My gmail acccount used to be an alternate address too. 

Frequently asked questions about Apple ID
http://support.apple.com/kb/he37

Similar Messages

  • Why can't I change the alternate email address on my Apple ID account. It doesn't belong to anyone in my home?

    I can't change my Apple ID alternate email address it's greyed out. Why?

    If you have 'Find My iPad' activated on the iPad it will cause this problem. You will have to contact Support for help. Go to https://expresslane.apple.com ; select 'More Products and Services', then 'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password' and click 'Continue'.

  • Why can't you use your iCloud email address for your Apple ID?

    Why can't an iCloud.com email address be used to create an Apple ID?  Is iCloud email not to be used as a primary email?

    You can if you create an new Apple ID at the time you create the iCloud account, and choose to create a new @icloud.com email address as your primary email address when creating the ID.  See Imp68's post here for an example of how you would do this on a Mac: https://discussions.apple.com/message/22283348#22283348.
    You could not use your existing @icloud.com email address as it is already an alias for your existing iCloud ID; you would have to create a new one.

  • Hey I have a problem. I want to change my rescue email address as somehow apple has the wrong one but I don't know my security questions - but you need one to change the other. Any help?

    hey I have a problem. I want to change my rescue email address as somehow apple has the wrong one but I don't know my security questions - but you need one to change the other. Any help?

    You can get your Security Questions reset by contacting iTunes Support at either of the two links below. Select the best options for your issue, or provide specific information. Let them know you are contacting them concerning Forgotten Security Questions. They will get back to you via your primary email address, usually within 24 hours. Once your Security Questions have been reset, you will be able to go in and reset your Rescue email address on your account:
    http://www.apple.com/support/itunes/ww/
    or by email:
    http://www.apple.com/emea/support/itunes/contact.html
    Cheers,
    GB

  • HT5312 How can i change my Rescue Email Address? Someone Used My Account & Changed Everything.

    Someone was using my account and changed my security question's answers and changed my rescue email address. What can i do to change everything back to the way it was?

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • How do I change the RESCUE email address for my security questions, when I have forgot the security questions and answers?

    How do I change the RESCUE email address listed for my security questions to my Apple ID notification to change security questions? The current email for changing my security questions is no longer my email. And I forgot my security questions answers. What do I do?
    iPad 2, iOS 7.1

    There is no need to post multiple versions of your question, the answers will be the same,
    Please see your other thread.
    https://discussions.apple.com/thread/6078685?tstart=0

  • I can't change my rescue email address for appleid

    For some reason, my rescue email is my soon to be ex's. I went into Apple ID to manage the account and it shows only my email address, yet emails to change the password go to him. Help!

    Where on that site did you look ? From http://support.apple.com/kb/HT5312 :
    Navigate to appleid.apple.com using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
    Once you've finished editing your rescue email address, click the Save button directly below the email field.

  • Why can't I change my primary email address in Apple ID?

    I want to change my primary email address to the one I use most for be the same as my Apple ID. Right now it is an old email address but when I try to change it I get a message that it is already set up in an Apple ID account.

    Frequently asked questions about Apple ID
    http://support.apple.com/kb/he37

  • Why can't I use my iCloud Email Address as my Apple ID?

    Why won't Apple allow us to use their own @icloud.com domain for an Apple ID. This has upset me since the inception of MobileMe; it makes perfect sense that many people would prefer to use their iCloud email address as there Apple ID. We've all had MobileMe since day one, which is now iCloud; it's been several years, and I still can't do it. Having to frequently log in with an individual Apple ID & Individual iCloud account creates so much confusion, especially with my wife and parents. 
    I know this is an age old complaint, but it doesn't make it any less relevant. Is there a special way to change my existing Apple ID to my existing iCloud email address? If not, then why won't Apple allow it?
    Please don't refer me to this article Change your Apple ID.

    submit feedback about this so hopefully it gets changed https://www.apple.com/feedback/icloud.html

  • HT1918 Why can't I use my icloud email address for my iTunes account

    Tired of the cox communications inability to imap emails, going to dump it completely want to use the icloud email address I have, why can't I change my apple id to that email address

    "Well, then I want to be able to merge that one and the one my purchases are on..."
    This is exactly what I want to do but don't think I can:
    I noticed the following :
    If you attempt to create an Apple ID which is the same as your @icloud email address from the online facility, it does not allow you (can't use an Apple associated email address as your Apple ID). However - if you start a fresh device - such as a new iPhone, iPad (must be mobile it seems), and then create an iCloud account and Apple ID from the prompts when setting up the mobile device, it IS possible to have your Apple ID and @iCloud email address as the same. I know because I just did it!
    Unfortunately for me, the result I got above is not for one of my own ID's but a friends, and I would VERY much like to do the same - my current Apple ID is a completely different email address from my iCloud account. Trying to get them the same in my situation is a major bother - I think that if I wipe a device (such as an iPhone5 that is mine) and try to setup as I did my friend's device, then I will get a conflict because the iCloud email I have ALREADY exists. This is my worry and I will not attempt this until I get the new iPad 4 soon to test this.
    There is an inconsistency here between the two methods of creating Apple ID's and iCloud accounts.
    Overall in my opinion, the Apple ID system as currently available from Apple is not designed very well, and should be addressed.
    Best wishes -

  • How do I figure out the rescue email address for my Apple ID?

    I can't remember my answers and I can't remember what my rescue email is how can I figure that out?

    http://support.apple.com/kb/HT5312
    -If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com.  Clicking the link will send the reset to your rescue email address (NOTE:  This is not the same address as your Apple ID email)
    -If there is no link on the page, then you didn't establish a rescue email address.  Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security.  You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
    -If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
    HTH

  • HT5621 Why can't I use my iCloud email address as an Apple ID?

    I am totally bewildered! I have taken the plunge to leave Gmail, my primary email address and move to iCloud. The first thing I tried to do, was change my Apple ID email address. To my astonishment, while it allows gmail.com, it does not allow its own icloud.com. This means that I either, have to keep on with gmail as my primary address or create another one eg sky.com. What is going on? I simply want to migrate from gmail to icloud and Apple trip me up at the first fence. Any idea, what I can do? Why won't Apple, accept it's own email address?

    When you start from scratch you can create an @icloud.com address and use it as your ID, but though it seems illogical you can't do what you ask. I don't know whether this is a technical issue.
    However, I would suggest that having your published email address as your login is poor security. This used to be the case with MobileMe and there were quite a number of complaints from people who had found themselves locked out of their account because some idiot had tried to sign into their account several times without knowing the password. They then had to change the password in the ID and all their devices, and a couple of weeks later it would happen again.
    This sort of nonsense sometimes arose through mis-typing, and sometimes because some idiot would become convinced that he owned the address and would keep trying to log in with it.
    Of course, someone who knew your email address and felt malicious could render your account useless by keeping on doing this. I know all this sounds a bit extreme, and it is moderately unlikely, but these things do happen.
    For best security, I would suggest creating a new free address somewhere with a garbage username which can't be guessed and is unlikely to be arrived at by accident. I know it's less convenient that logging in with your @icloud.com address, but you might like to think about the security issue here.

  • I want to switch my user id with my rescue email address, how can i change my rescue email address to something else to free that up?

    i want to switch my user id with my rescue email address, how can i change my rescue email address to something else to free that up?

    Hi EllaBella0902,
    Welcome to the Support Communities!
    The information below may be able to answer your questions about how to change your rescue email address:
    Manage your Apple ID primary, rescue, alternate, and notification email addresses
    http://support.apple.com/kb/HT5620?viewlocale=en_US
    Before you make any changes, you may want to review the information in the Frequently Asked Questions section of this article:
    Using your Apple ID for Apple services
    http://support.apple.com/kb/HT4895
    This article explains how to update the information in the various services that use the Apple ID if you change it:
    Apple ID: What to do after you change your Apple ID
    http://support.apple.com/kb/HT5796?viewlocale=en_US&locale=en_US
    Cheers,
    - Judy

  • I am trying to change my primary email address for it has been compromised. the email address I am trying to change it to is my rescue email address? how do I change my primary email address?

    I am trying to change my primary address for it has been compromised. The email address I am trying to change it to is my "rescue" email address. How do I change my primary email address to my rescue email address? can I delete my rescue email address so I can use it as my primary?

    You will have to delete your rescue email address first, then go back and change your primary.
    Source: http://support.apple.com/kb/ht5312
    You can edit or delete your rescue email address at My Apple ID. To edit your rescue email address:
    Navigate to My Apple ID using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so. 

  • HT5312 i want order to make rescue eamil address for my apple id

    i want oreder to make rescue email address for my apple id

    I'm trying to do the same but this doesn't seem to work. For some reason the email address I want to use as my primary is still associated to the account, although it is not listed as either the primary or an alternate address (it was until just now my rescue email address).
    Any ideas how to change a primary email address - e.g similar to most other applications along the lines of a button/link next to said email address that says "make primary" (seriously it can't be that hard!)

Maybe you are looking for