WHY CAN'T I COMBINE FILES WITH RIGHT CLICK ANY MORE? HOW LONG AM I EXPECTED TO WAIT BEFORE SWITCHING TO A COMPETITOR'S PRODUCT?

I used to be able to select a set of documents in the Windows file explorer, right click these highlighted documents, and then right click-->Combine Files in Acrobat.
This used to open the combine files page in Acrobat and I would be able to combine the files directly.
Now when I use right click to combine files in Acrobat it simply opens Acrobat. If I want to combine the files I have to go to Acrobat, select the option, and then navigate to the files.
This similar issue exists for edited PDFs. I used to be able to right click a document and select "Edit with Adobe Acrobat" and the document would open when this option was selected. Now if this option is selected it opens Adobe Acrobat and I have to navigate to any files I want to use.
How do I use the right click features in the file explorer? These features don't work any more and they used to.

Hi
Could you please tell which Acrobat version you are using and also the OS- Windows 7 or 8.1?
Also can you please tell whether you are getting Acrobat specific combine and Edit options in the right - click menu?
If yes, are they working or nothing happens on clicking them?
If possible, can you also try to restart your system and then try Right-click -> combine files in Acrobat?
Thanks
Tanvi

Similar Messages

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    I used to be able to select a set of documents in the Windows file explorer, right click these highlighted documents, and then right click-->Combine Files in Acrobat.
    This used to open the combine files page in Acrobat and I would be able to combine the files directly.
    Now when I use right click to combine files in Acrobat it simply opens Acrobat. If I want to combine the files I have to go to Acrobat, select the option, and then navigate to the files.
    This similar issue exists for edited PDFs. I used to be able to right click a document and select "Edit with Adobe Acrobat" and the document would open when this option was selected. Now if this option is selected it opens Adobe Acrobat and I have to navigate to any files I want to use.
    How do I use the right click features in the file explorer? These features don't work any more and they used to.

    Hi
    Could you please tell which Acrobat version you are using and also the OS- Windows 7 or 8.1?
    Also can you please tell whether you are getting Acrobat specific combine and Edit options in the right - click menu?
    If yes, are they working or nothing happens on clicking them?
    If possible, can you also try to restart your system and then try Right-click -> combine files in Acrobat?
    Thanks
    Tanvi

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