Why can't I comment on an open thead?

I was trying to comment on an open thread but I keep getting an error. I've cleared cookies, etc.
This is the thread:
https://support.mozilla.org/en-US/questions/1048978?fpa=1#answer-preview
I keep getting this message:
"Oh, no! It looks like an unexpected error occurred. We've already notified the site administrators. Please try again now, or in a few minutes."
I also tried it using Safari w/the same results.
This has been going on for several hours.

I've called the big guys to help you. Good luck.

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Why can't I comment on an open thead?

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