Why can't I connect my iPad to iTunes?

When I run the iTunes connectivity diagnostic test, it says no USB ports are found. I checked and my pc has the proper usb ports. Also this only a recent problem. I used to be able to connect my ipad with no problem until suddenly I couldn't. I've tried uninstalling then re-installing. I've tried restarting my pc and ipad. I have no idea what else to try.
Btw I have Windows 8 and everything is up-to-date.

I am asked for my apple password which I reset today and it is working on my ipod. The message that comes up is "cannot connect to itunes store"

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