Why can't I connect to App Store even when I am connected

Why can't I connect to my App Store even when I'm connected to the internet

Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
If that doesn't help, tap Settings > General > Reset > Reset Network Settings
You will have to re enter your Wi-Fi password.

Similar Messages

  • Why can't i access my app store on my iPod?

    Why can't i access my app store on my ipod 4th generation? I click on it and it won't let me access my app, itunes, or any app like social media apps with internet, but I can still access my games that have internet. It confuses me and i dont know what to? I found it didnt work because i wanted to get a game one day that i saw people playing thought it was cool, and wanted to get it. It didnt work and said cannot connect to iTunes store. So i thought i was because i was at school and my school has a filter and it has been blocking alot since its really close to the end of the year, but when i went home and tried to get into it. It still didnt work. So if anyone knows how to help can you please help. Thank you .

    Try this:
    Quit all apps: Double tap the Home button, hold an app icon until it wiggles, tap for each open app, double tap the Home button again
    then
    Reset: Hold the Sleep/Wake and Home buttons and don’t let go until the screen goes dark and the Apple logo appears (no data will be lost)

  • Why can't i access the app store on my iphone 5

    Please why can't I access the app store on my iPhone 5....it keep saying can't access.. I'm from Nigeria

    Go to settings, then scroll down to appstore and itunes store. Then tap id and sign out. Next, sign in again.
    Or restart the device by holding power button until red slider appears. Slide it. After the iphone turns off. Hold the power button to turn it backon. Then try the solution above.

  • Why can't I open the App Store on my iPad.

    Why can't I open the App Store on my iPad.

    Check: Settings - General - Restrictions - Installing Apps = ???

  • Why can't i open my app store?

    why can't i open my app store?

    Have you set up an iTunes account?
    iTunes Store: Changing Account Information
    http://support.apple.com/kb/HT1918
    iTunes Store: Associating a device or computer to your Apple ID
    http://support.apple.com/kb/ht4627
    Apple ID Support - Manage Account
    http://www.apple.com/support/appleid/manage/
     Cheers, Tom

  • Why can't i access the app store after Mountain Lion install?

    Why can't i access the app store after Mountain Lion install?

    Hi There,
    What happens when you try to access it?   You've not given a lot of information for people to help you.

  • Why can't I install the App Store App on my Mac OS X v10.5.8

    why can't I install the App Store App on my Mac OS X v10.5.8
    Just purchased OS X Mountain Lion but in order to down load I have to have the App Store App on my Mac. Please help.

    10.6.6 was the 1st to support the App Store, 10.6.8 is actually needed now as a minimum.
    Install it & update to 10.6.8 so you have the App Store to buy & download the huge 10.8 Installer.(10.9/Mavericks is the only download available now without specially calling Apple).
    Snow Leopard/10.6.x Requirements...
    General requirements
       * Mac computer with an Intel processor
        * 1GB of memory (I say 4GB at least, more if you can afford it)
        * 5GB of available disk space (I say 30GB at least)
        * DVD drive for installation
        * Some features require a compatible Internet service provider; fees may apply.
        * Some features require Apple’s MobileMe service; fees and terms apply.
    Call Apple Sales...in the US: 1-800-MY-APPLE. Or Support... 1-800-275-2273
    Other countries...
    http://support.apple.com/kb/HE57
    It looks like they might still have it...
    http://store.apple.com/us/product/MC573Z/A?fnode=MTY1NDAzOA

  • My ipad 2 and iphone 4S won't connect to app store via wifi but will connect via 3g

    my ipad 2 and iphone 4S won't connect to app store via wifi but will connect via 3g - both are running 6.0.1 - I have tired several wifi networks but same result.

    Hi LandJ1980,
    I would recommend first trying these steps:
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/HT1430
    If that does not work, this article has some additional ideas to try, even though you are only seeing this with the App Store:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Cheers!
    - Ari

  • I cannot download any apps on IPhone 5. It keeps saying "cannot connect to itunes store" even when I am perfectly logged in Itunes Store and App Store. Please help !

    I cannot download any apps on IPhone 5. It keeps saying "cannot connect to itunes store" even when I am perfectly logged in Itunes Store and App Store. Please help !

    I have this problem too since ios6 upgrade.
    4S iphone  I can connect to itunes on 3g and download an app no problem.
    I can connect to wifi no problem and use safari , facebook etc...I can connect to appstore but cannot install any apps over the wifi. 'Unable to conect to itunes'.....
    Driving me insane.............

  • Already connected to wifi, has secure connection but cannot connect to app store errrormessage is a secure connection could not be established. please check your date

    already connected to wifi, has secure connection but cannot connect to app store errrormessage is a secure connection could not be established. please check your date & time settings. please help

    Can't connect to the iTunes Store
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors | iPad Insight

  • HT204266 I can not log into the App Store, even though I am logged in to iTunes. ? Help please :)

    I can not log into the App Store, even though I am logged in to App Store and my password is entered into the settings. This appended after I accidentally switched to the British version of iTunes and I logged out and back in to get to the US. Now, I keep getting an error message that I can not log into the App Store. I have tried updating it to the computer and restarting, but still keep getting the error message. Help please! :)

    I am afraid all apps are tied to the Apple ID they are purchased with and are not transferable.
    Your son have to buy those apps with his own Apple ID and start from scratch.

  • I download whats app and delete it an now i can't find it on app store..when i download from safari it write "your request could not be completed" tell what to to to find and download

    i download whats app and delete it an now i can't find it on app store..when i download from safari it write "your request could not be completed" tell what to to to find and download

    Go into your account in the App Store, sign out, do a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. When the screen goes blank then power ON again in the normal way.], go back to the Apps Store, sign in and try again.

  • Hi, I am new to apple world. My i pad is showing me a message "cannot connect to App store". It is however connected to wifi. please assist??

    Hi, I am new to apple world. My i pad is showing me a message "cannot connect to App store". It is however connected to wifi. please assist??

    1. Make sure iPad is using the latest software
    2. Settings>General>Date and Time>Set Automatically>On
    3. Make sure Time Zone is correct
    4. Reset iPad. Hold the Sleep and Home button down until you see the Apple Logo.

  • HT1689 Why does my ipad always says CANNOT CONNECT TO ITUNES STORE even when i got all the internet connections needed?

    Why does my ipad always says CANNOT CONNECT TO ITUNES STORE even when i got all the internet connections needed?

    Check to make sure you don't have your restrictions turned on, which may be preventing your access to iTunes.
    Tap on the settings icon, then tap General, then check to see if you have restrictions turned to ON.  If so turn it off.

  • Whenever I try to download an app, it always says "Cannot connect to iTunes Store", even though I am connected to wifi three bars. And sometimes it just goes blak and quits the app. Right after I downloaded iOS 6 this started to happen. Please help me.

    Whenever I try to download an app, it always says "Cannot connect to iTunes Store", even though I am connected to wifi three bars. And sometimes it just goes blak and quits the app. Right after I downloaded iOS 6 this started to happen. Please help me.

    See these previous discussions help.
    App Store Updates (but only Updates)...: Apple Support Communities
    Apps suddenly don't update: Apple Support Communities

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