Why can't I connect to my email when I push mail button on my device

This morning when I checked my email I received an email from my email provider ( yahoo.com ) advising me to change my password because of some suspicious activity on my account. I proceeded to sign in & change my password & was successful ( so I thought ) but ever since I did that I can no longer sign in using any of my mobile devices ( iPhone 6 plus & iPad Air ), every time I hit the mail button on either device I get an error message saying Cannot Get Mail - The connection to the server failed but if I go to yahoo mail on Google & sign in manually I get my email. ( this is a pain in the butt ) how do I fix this as it's driving me crazy.

If you clicked on a link in the email "from yahoo" to change your password you have just compromised your account. The email wasn't from Yahoo, it was a "phishing" email designed to steal your password. You will need to contact Yahoo on their website.
If you did NOT click on a link, but went to https://yahoo.com and logged in to change your password you may be OK. But you will have to update the mail settings on your phone with the new password. Go to Settings/mail,contacts,calendars, tap on the account, update the password with the new one, then go to Outgoing mail server and do the same thing again.

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