Why can't I connect to the update server?  If I download manually, how do i update the phone?

Why can't I connect to the update server?  If I manually download SW, how do I update phone or ipad since it is not in iTunes?
Thanks

I assume all of your network connections are OK,  you can get to the internet and that you aren't blocked by something like an enterprise firewall.  Are those assumptions correct?  .  My experience has been that from time to time, the update server get's "maxxed out", and if you try later it will work. 

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