Why can't i connect to the Wi-Fi at my doctors office?

It's a free, open network but i try logging on to my new MacBook Pro and nothing! I go to network settings and diagnostics and it says im connected via Wi-Fi but isp failed and internet connection failed. On my Iphone 4s it works great, as soon as im there a pop up comes on browser and states to log in as a guest and im on the internet. My MacBook Pro in the other hand stays loading and does nothing doesnt give me that screen asking me to log in as a guest. Please help me out on this anybody. Apprecaite the help.

It's hard to tell exactly what might be wrong. Can you connect your MacBook Pro to other wireless networks in the city, like at Starbucks or McDonald's? If you can, you probably have it set up correctly, but if you can't, the problem might be in your network settings. If you are knowledgable about networks I would ask whether the MacBook Pro is getting a self-assigned IP address or not, since that would indicate a different problem than if it had a router-assigned IP address...

Similar Messages

  • Why can't I connect to the Internet on my Adobe Reader? And why do websites tell me I don't have Adobe downloaded when I have an updated version on my computer? It is an IPad,does that affect it?

    Why can't I connect to the Internet on my Adobe Reader? And why do websites tell me I don't have Adobe downloaded when I have an updated version on my computer? It is an IPad,does that affect it?

    Also, download and open the free Adobe Reader app. Then read the Help section to figure out how to use it.

  • Why can't I connect to the ITunes Store?Also can't download any CD's.For 3 weeks now and no tech support to help on phone?what is up???

    Why can't I connect to the ITunes Store?Even through I troubleshooted with the info I was e-mailed,created new password,
    made sure date,keychain was correct etc and still cannot open store .I have MacOSX 10.4.11 and it does not let me download
    the latest version of iTunes.I need to speak to someone on the phone as it has been over 3 weeks now and this issue is still
    not resolved. also cannot download any CD's. After reinstalling disc 1 as told by 1 800 MY APPLE (as I was unable to cut and paste
    on my Mac)I ended up having to bring the computer in to the Apple Store on 5th Ave in Manhattan as it also required Disc 2 .
    Unfortunately I did not back up my music library and was not told it would be fully erased due to reinstallation. My 6 year music
    library got completely wiped out.iTunes had a history of my purchases but I received an e-mail stating about 35 songs and
    videos I purchased cannot be retroactive due to modification(I don't know what this means)I greatly appreciate if someone would
    help me clarify this issue.
    Thank you.
    Sincerely,
    Maria 

    Does it work at Starbucks and Public Library?
    Have you tried updating the router firmware?

  • Why can't i connect to the itunes store

    why can't i connect to the itunes store?

    Dear
    I have this question around 1 week before I make the decision to upgrade my Ipad2 to the new version iOS 5 , however, the problem is same , I can not connect to ITUNES store
    I had tried all of the method you have presented that posted at Internet but no result
    I decided to return to i studio to ask them the reason, but when I gave my IPad to the staff, he just put his wifi password, then the iPad can work as ussually , then he told me maybe my Internet problem, but I can connect to surb my web, I can do everything except to connect the iTunes.
    Then after I call to the wifi provider company, they ask me o set up all the proxy then now I can connect to iTunes store as normally.
    Hope will help you

  • Why can't I connect to the iTunes store 9/24/2011?

    Why can't I connect to the iTunes store 9/24/2011?

    Dear
    I have this question around 1 week before I make the decision to upgrade my Ipad2 to the new version iOS 5 , however, the problem is same , I can not connect to ITUNES store
    I had tried all of the method you have presented that posted at Internet but no result
    I decided to return to i studio to ask them the reason, but when I gave my IPad to the staff, he just put his wifi password, then the iPad can work as ussually , then he told me maybe my Internet problem, but I can connect to surb my web, I can do everything except to connect the iTunes.
    Then after I call to the wifi provider company, they ask me o set up all the proxy then now I can connect to iTunes store as normally.
    Hope will help you

  • Why can't i connect to the itunes store on my ipad, why can't i connect to the itunes store on my ipad

    why can't i connect to the itunes store on my ipad

    What have you tried to fix it ? e.g. have you tried :
    - logging out and back into your account on it
    - disconnecting and reconnecting to your network
    - a soft-reset (i.e. a reboot)

  • Why can't i connect to the itunes store on my ipad?

    why can't i connect to the itunes store on my ipad?

    Hello gtsowen,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    Best of luck,
    Mario

  • Why can't I connect to the iTunes Store on my new iPad??

    Why can't I connect to the iTunes Store on my new iPad??

    Saw this on another post.
    Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.
    In the meantime ...........
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • Why can't I connect to the itunes store on my windows 7 64 bit pc

    Why can't I connect to the itunes store on my windows 7 64 bit pc?

    perfect, thanks.
    When I try to connect to the itunes store, it says 'accessing itunes store' and just hangs there.
    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • Why can't I connect to the update server?  If I download manually, how do i update the phone?

    Why can't I connect to the update server?  If I manually download SW, how do I update phone or ipad since it is not in iTunes?
    Thanks

    I assume all of your network connections are OK,  you can get to the internet and that you aren't blocked by something like an enterprise firewall.  Are those assumptions correct?  .  My experience has been that from time to time, the update server get's "maxxed out", and if you try later it will work. 

  • Why can't I connect to the game server

    why can't I connect to the game server from my ipod touch?

    Do you have Wi-Fi connection? Start any app with Game Center feature.

  • Why can I not connect to the itunes store on my iPhone?

    Why can I not connect to the itunes store on my iPhone? Heard that other people are having the same problem and that Apple needs to fix it.

    Hello sakif16,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    Have a nice day,
    Mario

  • HT1695 Why can't I connect to the Internet when I not at home

    Why can't I connect to the Internet when I'm not home

    If you do not have an iPad with 3G cellular service, you can only connect to the internet when you have access to Wifi.  Wifi is not available everywhere, but there are places that do offer free Wifi service, such as Starbucks, Panera Bread, the Airport, etc.  When you are at a location which offers free Wifi access, you have to join their network, which is usuall nothing more than touching a connect option that should automatically pop up, when you open Safari on your ipad. 

  • Why can't I connect to the iTunes store or update my apps?

    Why can't I connect to the iTunes store or update my apps?

    The Stores are currently down. Its not a problem with your device.  https://www.apple.com/support/systemstatus/

  • Why can't I connect to the internet on my Ipad

    Why can't I connect to internet on my Ipad

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router (Auto is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

Maybe you are looking for

  • CL_GUI_HTML_VIEWER

    hi, I'm using a container and class interface CL_GUI_HTML_VIEWER to display documents (Text, Word...) I just want to display them and don't want the user to be able to change the document. I try to do it with method set_enable form class CL_GUI_HTML_

  • XI Configuration incase of Java Proxy

    Hello I am trying Java Proxy scenario in which I generated Java Proxies of my XI interface.I used NetWeaver Developer Studio to implement my business logic using the generated classes from XI. But I guess its not connecting to XI when tried to execut

  • How to create flow through internet signal

    for 18 months i've had an airport express in my office. i plug the ethernet cord in, the airport light turns green, and i'm good to go. yesterday, i had to unplug the airport to move it. when i plugged it back in, i couldn't connect anymore. so i res

  • Refund purchase from itunes

    I purchased something twice and need a refund on at least one of the purchase. How can I get this done?

  • Dropped my Macbook Pro 13inch

    Hello, I dropped my macbook pro 13inch-unibody and I have a dent in the corner of my screen. it doesn't affect the actualy visual part of the screen but I would like to undent it. Also, I have some scratches on the bottom of the notebook and would li