Why can't I contact apple support?

It says I have to have the latest browser for Mozilla, Firefox or IE, and I do!! I checked! Why can't I contact apple support? I get trapped in a frustrating circle!

If you can't get into the support site via the web, just call them:
http://support.apple.com/kb/HE57
Or you can make an appointment at an Apple Store, if you have one on your area.
Regards.

Similar Messages

  • When is Apple going to fix the problems with IOS8 Safari either won't work or is very slow.why can't you contact Apple themselves rather than this method?

    ssince updating my IPad to IOS8 Safari does not work properly ie Marriott website it tells me no server is available yet Google works and other web search have the same problem when is Apple going to get fixes out soon I hope.Also why can't we contact Apple direct on this matter ?

    Try some basic troubleshooting steps. Clear Safari, force close the app and reset the iPad.
    Go to Settings>Safari>Clear History, Cookies and Data.
    In order to close apps in iOS 8, you have to drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
    There re are ways to contact Apple directly. Look here for help.
    Contact Apple for support and service

  • How can deaf people contact Apple support?!?

    I keep trying to get some answers about my Black Friday order of an IPAD2 and accessories.  The only options I see are to call customer support, via phone.
    I am deaf and absolutely cannot hear on the phone, so that's out.  I finally found a live chat button earlier and chatted with a fellow.  I explained the situation to
    him and he gave me a phone #.  I reiterated that I was deaf and coulnd't hear on the phone.... his response... they have options for that. ??? I guess he means
    I can be healed!  I decided to end the chat.  In any event I still need to contact Apple customer service and can't find ANY email address.  Surely I'm not the only deaf person in the world.... and does this mean deaf people can't buy apple... or just can't get support?
    Here is the problem... maybe you can help.  I ordered an IPAD2, docking station, vga-adaper, cover, and camera adapter, on Black Friday, the 25th.
    The store said all items were in stock.  I made the purchase and received my confirmation email from Apple.
    On the 28th... Monday I got an email from Apple (Not FedEx) that SOME items had shipped.  This email listed the two items shipped, the dock station,
    and camera adapter.  And it gave me a tracking number, and a neat button to click to check the status.  It also listed the other three items, they were
    all together listed as "Preparing for shipment",  with a delivery date of Nov.30-Dec1.  There was no tracking # for these unshipped items.
    The first shipment came today... Dec. 1. It says carton 1 of 1.  But I can't find any info on the other items.... they are still listed as preparing for shipment.  My God it's been a week.... the other half came already.... you SAID you had it in stock....???
    So I can't get any info from Apple, I contacted FEDEX cust support... but they need a tracking number... which I don't have...
    Can someone please give some way to contact Apple... this is getting absurd.  I can't even cancel the order, it says it's gone to far in
    the process I'll have to wait until it is delivered to cancel.... or return. 
    grrrrrrrrrrrrrrr
    My MAC experience isn't going so well.....
    d

    Well at the end of this exerience I must say I still don't understand.
    It turns out the reason I couldn't get any info from Fed Ex is because the 2nd half of the shipment
    came via UPS.  I have never heard of THAT before using two shippers on one order.  Anyway things
    did work out but I hated being in the dark about it.  I didn't receive any feedback from Apple until
    it had already been delivered.  Then the next day I got an email... your items have shipped with
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    Thank you for the info on TTY devices.... and you are correct I should have made the rather long trip into
    the nearest Apple store.
    d

  • Why Can't I Contact Tech Support?!?

    I have a problem with my mobo (KT3-Ultra MS-6380E) and i want to talk to a technician about sending my mobo to them for replacement or repair. But whenever i call them they put me on hold, i dont mind waiting for their represetatives to serve me but everytime i wait for about 7minutes the answering machine tells me to leave a message or hang up. I tried filling outa problem description form and leaving messages on the answering machines but they never call me beck. What kind of a service is this? Does anyone know what i can do about this?
    I call the technical support number in California at 626-913-0828

    Hi:
    If you are having issues with any online support, I suggest you contact HP by phone at 1-800-HP invent (1-800-474-6836) in the USA/Canada.

  • HT2731 Why do keep getting a prompt to contact apple support to complete transaction when my info is valid?

    Why do keep getting a prompt to contact apple support to complete transaction when my info is valid?

    Welcome to the Apple Community.
    Did you follow the instructions in the message and contact Apple, which you can do through iTunes Store Support. If Apple have asked you to contact them, then the issue can only be resolved by them.

  • Why when i put my visa information it ask me to contact apple support

    everytime i  put my visa card number and then the rest of the info it always ask me to contact apple support and i really dont know why so i aint able to buy stuff at my app store

    You can use the email form for contacting Apple here >  Apple - Support - Mac App Store - Contact Support

  • I keep getting emails for another user; can't seem to contact Apple support about this

    Hi there,
    I keep receiving emails for someone called Amanda to my email address.  These are not spam emails; it seems like someone called Amanda is signing up to reputable websites using my email address.  So far, Pinterest, Educreations and a women's magazine have sent me emails to confirm my membership.  There doesn't seem to be anything suspect going on: they're all respectable websites, and they're always addressed to Amanda.  I was also receiving confidential emails from a legitimate business with invoices etc. a while back.
    I'm confused as to what would be the cause and/or point of this.  It seems like a very benign way to spam/scam somebody.  Is it possible (I feel ridiculous even asking this) that emails can become crossed like telephones?  I know, I know, it's a stupid question.
    I'd like to contact Apple Support about this, but I seem to be going round in circles on the website.  Unless I have AppleCare (mine is expired) I can't seem to get in contact with anyone.  Can anyone help me or point me in the right direction?
    Thanks!

    You can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

  • HT5621 can't contact Apple support because it's product related

    I wanted to start using iCloud so I clicked on it in Preferences. This led me to having to change my Apple password since it's years since I signed in. I can actually sign in though because my keychain remembers the password, even though I don't. However, when I tried to change the password it sent me an email. I can't get this email though because it's been sent (I think) to my .mac email address (never used it). If I open Apple's Mail programme (instead of my usual Outlook programme) it DOES open the .mac account but the most recent emails are from 2012, when Apple closed the MobileMe service.
    So... I tried to change my primary email address in the Apple ID settings but I can't (of course) because it doesn't have the edit button next to it (something to do with how it was originally set). The advice on Apple's support pages is that it can't be changed and that I have to contact Apple Support. I tried to do this but (of course) I can't because support is PRODUCT related and not SERVICE related. My Apple products (two iMacs, two iPads and an iPhone) are al out of the support window.
    This is extremely unimpressive and frustrating. I'm actually trying to buy another service from Apple (iCloud) but it won't let me.

    Glad to hear it's resolved, for future reference all support related to an Apple ID is free.
    Contact AppleCare (or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.

  • I got an iphone. when ive insert my sim card in it, it sat sim not valid. at the end its mentioned please contact apple support. can you help me

    i got an iphone. when ive insert my sim card in it, it sat sim not valid. at the end its mentioned please contact apple support. can you help me?

    Your phone is probably carrier locked and you are using a SIM form a different carrier. Are you?

  • My Ipod is making weird clicking noises and telling me to contact apple support. what is going on and can I fix it?

    So it started out not being about to conect to my computer then, when i changed to usb port, it went to disk mode. when i reset it it started to make odd metalic clicking noises and telling me to contact apple support. I'm freaking out cause i don't know what happened in I think its broken (its also my brothers ). I feel like i have tried everything but don't want to touch it anymore incase it breaks completely!! anybody know whats wrong with it? or possible how I can fix it?

    Contact Apple iTunes Support Center as directed in the message.

  • Why am I continually told to contact apple support when I try to purchase an app?

    I can't seem to purchase apps without getting the contact apple support message and it is getting very irritating and I can't solve it!

    Because something's wrong with your account; only the iTunes Store staff can say for certain what it is or what's needed to fix it.
    (98406)

  • For some reason every time I try to buy something from the App Store I receive a message that says to contact apple support and I can't purchase anything what should I do?

    For some reason every time I try to buy something from the App Store I receive a message that says to contact apple support and I can't purchase anything what should I do?

    iTunes Support -
    http://www.apple.com/support/itunes/

  • HT5312 hi  I forgot the answer of security question and my account locked .. how can i contact apple support by email ?

    hi  I forgot the answer of security question and my account locked .. how can i contact apple support by email ?

    Hi Ahmed,
    You can contact iTunes Support by email here:
    https://ssl.apple.com/emea/support/itunes/contact.html
    Cheers,
    GB

  • I can not contact Apple support

    Since the first few weeks of getting my iMac, I've been trying to contact Apple support through this webpage but it fails every time. I'm using Safari and sometimes I've gotten one step further but that is it. I have been trying at different times always on this computer and always with Safari. I tried again today (after two months), and I'm becoming a little frustrated to say the least. I still can not access support. That is quite amazing to me. I have attached a photo of how the web page looks like. What is wrong?

    I tried with Chrome on Windows 8. Same result. Finally I managed to contact support on my iPhone.

  • I cannot complet a purchase on my " clash of the clans" app?? Any more? I have already made purchases on that app and now it says contact apple support? I can still buy songs with out a problem!

    I cannot make a purchase on my " clashes of the clans " app? It says to contact apple support?

    Click here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards.
    (96728)

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