Why can't I create mail boxes?

I am unable to create additional mail boxes in the Mail program.

Then you don't have an IMAP email account and you must be using IMAP email for this. You cannot create additional mailboxes on the iPad with a POP account.
If you go to your email account in the Mail app and look at the window where your inbox, trash folder and sent folder are - if there is an Edit button at the top of the window - tap that and then tap Add Mailbox at the bottom.
If the Edit button is not there - you cannot create folders on the iPad. Your email account is not IMAP. Only IMAP email accounts can create folders on the iPad. Any folders that you would already have in an IMAP account would synced to the device as well.

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