Why can't I delete Firefox?

Firefox would not update so I decided to delete and reinstall. After the delete setup ended I was asked to restart my computer to finalize the delete. When I went to reinstall later, the setup wizard said I needed to restart to finish an uninstall of an older version of Firefox. I have already reset 5 times and firefox is still there and is not letting me reinstall. HELP

This article has an alternate method for uninstalling when the control panel method doesn't work: [http://support.mozilla.org/en-US/kb/Uninstalling%20Firefox Uninstalling Firefox | How to | Firefox Help]. (See the box below #5)
If you are planning to reinstall, you might want to make a backup of your Firefox bookmarks and settings. See [https://support.mozilla.com/en-US/kb/Backing+up+your+information Backing up your information]. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)

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