Why can't I delete gaps in the video or audio timeline?

I have added narration to a sequence of old (silent) video clips. But when I delete or add a clip to march the narration I frequently get a gap on either the video line or the narration line. I can click on it to turn it gray but I can't delete to close the gap. The audio and video are not linked. They were recorded at totally different times. Why can't I click on a grayed gap and delete this?
One note:every once in a while (one time in ten) I can delete a grayed area. I have no idea what I've done on this occasion to close gaps.
Any suggestions?

Steve
I'm not sure I understand. What is the difference between a true gap and and an apparent gap? There were no gaps in either the narrative or the video until I inserted (or deleted a clip). I'm only using one track (the first one). And I've added the narrative just below it. There is nothing at all on video 2 or audio 2 (except for the title at the very beginning).
How do other people add a short clip into the video 1 timeline without introducing a comparable gap in the narrative line below?
This is maddening when I'm trying to finish what is really only a 12 minute video. Attempting to close everything back up again literally stops me cold. I assume more sophisticated users have ways of dealing with this. I wish I knew what they were.
best wishes
Paul

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