Why Can't I do a restore?  Why is it so hard to get any support from Apple?

I have been trying to do a complete restore of my IPod, and it continues to get locked. What else can I do?

fixed by formatting drive via WIndows

Similar Messages

  • TS3297 I can't update my bank info for my iTunes account on my phone or a computer. It keeps giving me the out valid credit card info prompt Everytime I try to put the right info in. And it has been very hard to get any help from Apple

    I haven't been able to update my credit card info from the one Apple has to the one at the bank with is the one linked to my card. And I have had a nightmare just getting someone to help me. I can't update an app that I actually really need to use. I am losing money everyday this is not resolved

    No this was absolutely of no help what so ever!!!!1I have had this issue before and it was also a nightmare. I don't understand why you have to go thru so much pain until you can talk to a real person. I don't have 48 hours. I use this app to make money. I can't update it, so I can't use it, all because I can't update my info, which is clearly on the Apple side. Not my bank (like they first want to say), not me, I know who I am, but it must be something on apple's side. And to wait 48 hours for an email response to tragic . I can't believe a company with as much assets as Apple can't get a real person to help me sort this out. I had this same problem years ago, and it was the same mess. Whay do I keep doing this? Am I just one of the bovine masses who just have to have an iPhone? Yikes

  • HT5312 My rescue email address is no longer used, I can't get any emails from apple about my security questions. What shall I do?

    My rescue email address is no longer used, I can't get any emails from apple about my security questions. What shall I do?

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (104597)

  • TS1702 my account will not take the security code on my credit card it tells me invalid code no matter what card i use what can i do i am not getting any help from apple

    can anybody tell me how to fix this problem every time i put in a credit card it tells me invalid security code no matter what card i use

    Why would you get help from Apple?  You need to contact your credit card company and find out why the security code is invalid.

  • LR5 won't print, it send print job starts to spool then just dissaperes from the print cue? my printer works fine with other software. I can't get any help from Adobe support can anyone help???

    Hi i need help! I can't print any jobs, LR5 starts to print then the job disappears from the print cue. I can ! print from other application no problem.
    I can't get any support from Adobe. Any ideas would be great.

    Hi,
    Please try the following steps:
    Open the file in Adobe Reader
    Click on File menu - Print
    In the Print Dialog box, select the Printer and then select Advanced button
    In the Advanced print setup, Please check 'Print as Image' (See the Screen shot)
    Click Ok and then Click Print.
    Let me know if this solves the problem.
    ~ Aditya Kalania

  • I installed Lion so why can't I get any sound from Quicktime?

    I installed Lion so why can't I get any sound from Quicktime?

    It's been a problem for some time now.  You can drag a photo from the open iPhoto window into the Contact photo bin, i.e. window to window.
    Send a bug report to Apple via http://www.apple.com/feedback/iphoto.html
    OT

  • HT204003 if i open passbook on iphone 5, it always say cannot connect to itunes, any fix from apple tech support? and whats the reason for this problem? why do we have to figure it out and not even apple can give answer??

    if i open passbook on iphone 5, it always say cannot connect to itunes, any fix from apple tech support? and whats the reason for this problem? why do we have to figure it out and not even apple can give answer??

    actually i found out how to fix it
    1 sign out of apple account
    2 close down passbook app
    3 change year to 2013
    4 reopen passbook and sign in at the button with your apple ID
    5 change the time to auto update and it should work from now on.
    this worked for me let me know if it work for you:)

  • For a communications company why is it so hard to get a phone number to talk to a real person?

    Verizon is a communications company: why is it so hard to get a phone number to talk to a real person? Why when I call to set up a payment plan I get an auto response the sets up my payment date with no option to decline? Why hasn't the FCC shut this company down for breech of contract and lying to its customers?

    Breach of contract? You are in breach of contract by not paying for services rendered.
    Why should you be late paying an invoice and yet expect Verizon to keep your device on? You are breaching the contract.
    #PMT from your device gives you an option for payment arrangements. The system more than likely can only extend the due dates by a certain number of days.
    *611 or 1-800-922-0204 and ask to speak to financial services and ask them to extend the date.
    Verizon would be out of business if everyone just paid them when they please.
    Good Luck

  • WHY IS THERE NO DIRECT SUPPORT FROM APPLE

    It is so hard to know if the support from the Apple support community is legit when one is not tech savvy we have members calling each other names, lingo that I don't undertsand and the last time I tried some advice I buggered up my whole system!!
    My issues with search for emails on me.com or it simply cant be done ... I don't see why its so hard. I joined mobile me as internet had issues in China for gmail.
    Now its a nightmare and Apple is doing nothing about it. I don't even know who to ask about getting out of icloud mail or reroute all me emails back to gmail now that I have a VPN.
    I looked at the related forums and there is never a clear cut answer helllllpppp!!

    If you want support from Apple you need to contact them by phone or visit a store.
    If you are still under warranty, that would be the best thing to do anyway.
    There are no Apple techs here on these forums. Apart from the hosts who manage the site, all the people posting here are volunteers; users, the same as you.
    The quality of the advice varies, and considering it costs nothing, I'd argue it is good value, but one should be prudent and not believe everything that is said, though you could also apply the same to life in general.
    This site is more extensive than many realize and finding the right place to post your problem can help enormously, as people tend to hang in the forums that they know most about.
    Here is a link to the site map to explore.
    http://www.apple.com/support/sitemap/
    Remember you can always contact an Apple store for professional help.

  • Why if I want to install any thing from apple store in my IPad , IPad tell me error 1004 please try again ?, Why if I want to install any thing from apple store in my IPad , IPad tell me error 1004 please try again ?

    Why if I want to install any thing from apple store in my IPad , IPad tell me error 1004 please try again ?

    Take a look at this link, http://support.apple.com/kb/TS3694#error1004

  • Hi i dont know why i couldnt able to purchase any apps from apple store or in itunes store using my debit card with which i used to buy before ?

    Hi i dont know why i couldnt able to purchase any apps from apple store or in itunes store using my debit card with which i used to buy before ?

    I don't know why but I suspect you are located in the Indian sub continent.   Debit cards appear to be a problem here and while many are accepted in other countries, India seems to be an exception.   Go to ...
    Apple - Support - iTunes - Contact Us   ... and ask for help.

  • TS4009 Why did I get an email from apple saying my iCloud storage is being downgraded?

    Why did I get an email from apple saying my iCloud storage is being downgraded?

    You were (previously) a member at MobileMe and got 20GB's of free iCloud storage in addition to the 5GB's offered by the "free" iCloud service.
    At the end of this month the 20GB's will go "poof" (like the rest of MobileMe).

  • Why does my mrs phone keep getting my contacts from iCloud and more importantly how do i stop it!?

    Hey guys an gals sorry if this has been asked 100's times before but...
    Why does my mrs phone keep getting my contacts from iCloud and more importantly how do i stop it!?
    Thanks for your help :-)

    Thanks for you reply, she already has her own account and wants to back her own contacts up to the cloud, we have tried turning both contacts off in icloud settings, also deleting from phone when prompted, then, we also deleted all her icloud backups to start a fresh. However soon as she turns contacts back on.. Bam they re appear. We also have ipad in the mix so we did the same to that, turned off and deleted contacts on there also to no avail. Somehow they are linked to my acount just cant work out how or where?

  • HT201304 I can't install any app from apple store. The install button is not working now. Before it was working perfectly had installed many app and I had purchased many app from i-store

    I can't install any app from apple store. The install button is not working now. Before it was working perfectly had installed many app and I had purchased many app from i-store

    If you installed Leopard that is why you can't install Mt Lion. The system Must be running Snow Leopard 10.6.8 to upgrade to Lion or Mt Lion.
    If you only erased the Macintosh HD partition then you left the Mt Lion Recovery HD partition in tact on that system. At startup hold down the Command+r keys to boot to the Recovery HD Partition. From there erase the Macintosh HD partition and then select Reinstall Mac OS X. It should then download Mt Lion and ask you for the Apple ID that was used to purchase Mt Lion.
    The Reason Snow Leopard might not be installing is because of the Recovery HD partition. To get rid of that you must First Re-Partition the drive As One Partition. Then install Leopard then SL (Or Snow Leopard from the start) and then update it to 10.6.8. Once that is done you should be able to log on to the Mac App Store and Re-Download Mt Lion.

  • I can't get any sounds from my ipod, only through earphones

    I can't get any sounds from my itouch. I can only hear through my headphones. I completely reset my itouch and still nothing

    - Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
    Try the following to rule out a software problem. I do not know what you meant by "completely reset my itouch".
    - Reset the iOS device. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup
    - Restore to factory settings/new iOS device.
    - Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack or other hardware problem.
    Apple Retail Store - Genius Bar

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