Why can't I download a paid app

Try to download app says cant cause need to go to apple suport

You need to contact iTune Support
http://www.apple.com/emea/support/itunes/contact.html

Similar Messages

  • HT1918 Why can I not download a free app??? It says I have a billing problem.. Not true

    Why can I not download a free app? It says I have a billing problem but that's not true.

    Hi friend,
    Probably in the past you tap for a update inside the application, that made you have a pending payment in your Apple account. Go to www.apple.com and check about pending payments. If you have, wait for around 30 days (starting to count from the day you asked for the paid update) then it will be canceled automaticaly.
    Hope it helps

  • Hey, i just updated my iPad 2 to the newest update and know my apps have gone and i can't re-download the paid app i bought :( no happy please help

    hey, i just updated my iPad 2 to the newest update and know my apps have gone and i can't re-download the paid app i bought no happy please help!!!!!!

    Are the apps in your iTunes library on your computer and did you select them to sync? Are you sure that you are syncing correctly?
    Read this.
    http://support.apple.com/kb/HT1386

  • Why can't I download any more apps on my iPad mini

    Why can't I download any more apps on my ipad mini

    Try deleting the waiting app then reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

  • TS1368 Why can I only download from the apps store and not itunes

    Why can I only download from apps store and not iTunes.

    Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.

  • Why can't I download Creative Cloud apps when running Linux?

    Using Linux (Mint), when trying to download any CC app, e.g. Photoshop CC I am told:
    "You are running an operating system that Photoshop no longer supports. Refer to the system requirements below for a full list of supported platforms."
    I have an active membership, why do you care which operating system I run? (I am not talking about installation or anything else)
    In my opinion it's bad practice to exclude your customers from downloading the products they paid for!
    Looking forward to an explanation! Thanks.

    Most of the Adobe applications only run on Windows and Mac OS. You can see the System Requirements by going to https://creative.adobe.com/products and choosing a product. Then chose the System Requirements tab. So for Photoshop you will see:
    There are the Touch app which run mostly on iOS with PS Touch running on Android too.
    No applications run on Linux.

  • How can I re-download previous paid apps?

    I have purchased the new 3GS. Previously, on my 2G IPhone, I have bought several apps from the App Store but have not synched them with ITunes. Now, with the new 3GS, how do I recover those paid apps?

    just click buy... it will alert that you have already purchased it and prompt you to click OK to download it again
    if you need a list of apps you have already bought just check your email that you sign into itunes store with it will have receipts for all purchases.
    be well

  • Why can't i download a free app from another countries app store?

    I have an account with App store UAE and need to download the HBR app which is free but when i access the USA store it says my credit card is not applicable tothis store

    Largely due to licensing agreements, you can only buy from the iTunes Store in the country in which you reside.  To prove you reside there, Apple will only take credit cards issued from and billed to that country / address. 
    The developer may not have given permission for that particular app to be sold in your country by Apple.   They may have alternate agreements.

  • Why can't I download or update apps?

    My IPhone 4 will not let me download any new apps or update my current ones. It just says that the apps could not be downloaded at this time. It's been saying that for 3 days now. What's wrong with my phone? I have plenty of memory left.

    I know it sounds weird, but often times syncing with iTunes fixes a stuck iPhone.
    Update your computer to the latest supported version of iTunes
    Connect your iPhone via USB cable and initiate a sync
    (This will back up all your iTunes & App purchases, contacts, calendar, etc to your computer)
    If that doesn't fix it (and it should), try this:
    Right click your iPhone as it appeard in the left column of iTunes
    Select "Backup"
    After that completes, initiate a full restore of your iPhone
    After restoring, iTunes will ask you if you want to set up your phone as a new device or restore from backup
    Select restore from backup
    (Everything should reappear on your iPhone as it was before)

  • Why can't I download or update apps running IOS 8.1.1

    help

    had the same problem yesterday. However all is well today.
    followed cali71aw advice but include making sure all apps where closed.
    double press on the home button and swiped to close any pages on the various apps.
    Reset set the iPad,  home button / power button pressed together until the Apple appeared
    Went to purchased download the update, one at the time. After each one checking that the blue dot appears next to the app on the home page.
    IF the blue dot is is next to the app which indicates a Sucessful download and the app is still showing update I deleted the app and reinstalled it.
    if the download was not succesful I moved to the next app and repeated the process.
    in my case I believe two apps were in limbo stopping a Sucessful download process. Once cleared the problem was cleared up
    Good luck.  Some solutions work for others but sadly not all.........all very strange.

  • Why can't I download certain songs/apps onto my iPhone?

    I just got a new iPhone 4s, and I was super excited to put all my music on it so I could put more apps on my iPad. The trouble is, when I tried to download my songs onto my iPhone, a lot of them came up with an error saying "... could not be downloaded at this time." and then either Done or Retry - there was no explanation of why. So I pressed retry a couple of times, to no avail, and clicked done. Then it started happening on a whole host of other songs, and now I have a music library with a very pitiful selection of music on it.
    I tried ringing Apple Support, but the best they could do was tell me to sign out and back in again, which didn't work, then turn it off and on again - still didn't work. The guy also seemed to have the impression that I had just bought these songs - they're already on my account, I just want to download them!
    I have literally no idea what to do. Has anyone else had this problem, and managed to resolve it?!

    http://support.apple.com/kb/ht2534

  • Why can't I download Creative Cloud apps?

    Hi
    I joined the Creative Cloud Photography Offer.
    I logged in.
    I can see the page Apps & Services.
    When I select Creative Cloud App it only opens the header to that page. No content displays. I cannot therefore download anything. Same with Lightroom or PS.
    I tried other pages, but Adobe home page, Learn Page, and Customer Service all say Safari can't connect to server.
    I can see these pages if I open Adobe website on my Windows laptop and iPad.
    I have reset Safari, turned off plug-ins, updated Flash Player and Java, reset Safari, but no luck.
    I have tried using Firefox and have the same issue. I still cannot connect with most of your website from my Mac, which is where I do all my photo editing.
    I am currently on my PC laptop, as my Mac cannot access the customer service chat or the forums.
    I have Mavericks installed on my Mac

    It turns out that Adobe is editing the Hosts file on the Mac, preventing those browsers from reaching adobe.com
    Locate the terminal app and run it.
    Open the hosts file by typing the following in the Terminal window and pressing return:
    sudo nano /private/etc/hosts
    Type your user password XXXXX prompted.
    If you see references to Adobe, that is what is preventing the connection.

  • Why can't I downloaded or update apps anymore?

    Ever since March 17th, 2012, I have not been able to update or download apps. I've already lost 4 apps now!
    Pandora, Billminder, Movies by Flixster and Dental Expert refused to update. I couldn't use them because they were "Waiting". I deleted them to try and download them. They won't download, either. I attempted another app and it won't download - it just says "Waiting"!
    I am very angry at Apple now. I shouldn't have to buy a new iPod just so I can continue using these apps.
    There is NOTHING wrong with my account, I've checked.
    I have an iPod Touch 3 with iOS 5.1.
    I go to iCloud in the App Store and I won't let me download ANYTHING!

    No fix yet. I'm testing another app for the time it takes to download. I started at 11:54 am PDT and it's currently 1:03 pm PDT and the app still shows "Waiting". I assumed 6 hours for Billminder because I had been away for about that time and when I got home it was downloaded.
    Now, has anyone tested this on the actual computer? I don't have one anymore so I just use my iPod. I've got WiFi at home so it's no big deal to wait overnight while I sleep but this is ridiculous and I wonder if borrowing my friend's laptop that I've authorized with my account (used to upgrade to iOS 5.1) would be faster.

  • Why can't i download the same apps on mac as i can on iPad/iphone?

    or can i?

    No. Some developers have created versions of Apps for both the iOS Platform as well as the OS X platform. For instance Apple has versions of Pages, Keynote, Numbers, etc for both platforms, but they are different versions for the different operating systems.

  • Why can't I download FaceTime in apps

    I bought a used 4s with someone's FaceTime logged in and tried to get face time from apps and cannot find it ?

    You cannot download FaceTime as it is part of the iOS itself.
    You need to restore that iPhone to factory condition and remove the old user's information...otherwise you will not be able use that as your own.  You cannot update any apps the previous owner installed as apps are permanently locked to the Apple ID used for their download.
    To wipe that clean, go to Settings > General > Reset > Erase All Content and Settings.  Then setup as your own.

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