Why can't I download Adobe Premiere Pro from the cloud- have tried repeatedly, followed all the post

Why can't I download Adobe Premiere Pro from the cloud- have tried repeatedly, followed all the posted advice- all other programs have downloaded without a hitch.... what's the deal?

Hi Clearly Stated,
Maybe try downloading the Premiere Pro trial and then licensing it?
http://www.adobe.com/cfusion/tdrc/index.cfm?product=premiere_pro
After you install just covert it to be licensed as part of Creative Cloud using the "License This Software" option shown here.
http://helpx.adobe.com/creative-cloud/kb/convert-cs6-licensed-under-ccm.html
-Dave

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