Why can't I download Creative Cloud?

why?

Error Code 1: "Failed to install" | Creative Cloud Desktop :
https://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html

Similar Messages

  • Why can't I download creative cloud on my google chromebook?

    Why can't I download creative cloud on my google chromebook?

    Creative Cloud is compatible only with WIndows and Mac computers .
    Creative Cloud is not available for Chromebook OS.
    Please click on the below link for more details  :
    https://helpx.adobe.com/creative-cloud/system-requirements.html

  • Why can't I download Creative Cloud apps?

    Hi
    I joined the Creative Cloud Photography Offer.
    I logged in.
    I can see the page Apps & Services.
    When I select Creative Cloud App it only opens the header to that page. No content displays. I cannot therefore download anything. Same with Lightroom or PS.
    I tried other pages, but Adobe home page, Learn Page, and Customer Service all say Safari can't connect to server.
    I can see these pages if I open Adobe website on my Windows laptop and iPad.
    I have reset Safari, turned off plug-ins, updated Flash Player and Java, reset Safari, but no luck.
    I have tried using Firefox and have the same issue. I still cannot connect with most of your website from my Mac, which is where I do all my photo editing.
    I am currently on my PC laptop, as my Mac cannot access the customer service chat or the forums.
    I have Mavericks installed on my Mac

    It turns out that Adobe is editing the Hosts file on the Mac, preventing those browsers from reaching adobe.com
    Locate the terminal app and run it.
    Open the hosts file by typing the following in the Terminal window and pressing return:
    sudo nano /private/etc/hosts
    Type your user password XXXXX prompted.
    If you see references to Adobe, that is what is preventing the connection.

  • Why can't I download Creative Cloud apps when running Linux?

    Using Linux (Mint), when trying to download any CC app, e.g. Photoshop CC I am told:
    "You are running an operating system that Photoshop no longer supports. Refer to the system requirements below for a full list of supported platforms."
    I have an active membership, why do you care which operating system I run? (I am not talking about installation or anything else)
    In my opinion it's bad practice to exclude your customers from downloading the products they paid for!
    Looking forward to an explanation! Thanks.

    Most of the Adobe applications only run on Windows and Mac OS. You can see the System Requirements by going to https://creative.adobe.com/products and choosing a product. Then chose the System Requirements tab. So for Photoshop you will see:
    There are the Touch app which run mostly on iOS with PS Touch running on Android too.
    No applications run on Linux.

  • How can i re-download creative cloud

    i can not find my original email to download creative cloud.  i had to reformat my imac so lost all former applications.  please advise.
    wendi curtis

    Simply sign in on the creative cloud web site and download the CC app.
    Mylenium

  • If I upgrade my computer can I remove downloaded Creative Cloud applications and re-install them?

    I plan to upgrade by primary computer later this year.  If I download Creative Cloud applications now can I later remove them and re-install them on the new computer?

    Sounds like we have to deactivate:
    1. one application at a time [in CS5.5 I can uninstall & deactivate multiple applications, which is much more convenient]
    2. deactivation must be done on the physical computer which hosts the application instance.
    Is this true?
    Feature Request: remote deactivation of applications by informing adobe to deactivate while logged in on adobe account.  This cleanly solves two problems:
    1. forgetting to deactivate s/w prior to scrubbing a computer which is leaving service
    2. needing to run on a third computer w/o violating the adobe license. [several people have posted queries about this because they have a desk computer and two laptops or are temporarily using someone else's computer]

  • Why can't I use Creative Cloud on multiple devices?

    I wasn't told there was a limit on the number of devices I could use for Creative Cloud when I bought my subscription, and I need it to work on 7 computers. Is there a way I can expand my subscription?

    My understanding is that you can use the Cloud on any device you want but only one at a time. Just as you can install the Creative Collections on as many computers as you wish but it can only be activated on two at a time but which is not really true since you can only use one of them at a time anyway.
    I think the wording about this should change.
    For insance I travel and may or may not wish to lug a laptop with me. It is my understanding that I can when raveling log into the CC download m apps and use them on any computer capable of running the apps and work away, But since I am logged in at a different location on a different device it will only work on that device.
    And this is the way it shoulkd work because say you travel and your laptop is lost or stolen then you should be able to still use your apps and also stop them from working on the lost computer by logging in somewhere else.
    This is the way Iunderstand the advantages of the Cloud. It is designed to be flexible and not inhibiting.
    Now on the other had if I ahsd an assistant that I want to use these apps then it makes sense to purchase a license for them as well.
    It is one license for one user as it should be but that user can access it where ever they need it.
    That is my understanding.

  • Why can't I install Creative Cloud on my second computer?

    I'm having trouble install Creative Cloud on my 2nd computer -- MacBook Pro. I download the app and clicked on the Installer, and when I initializing the installer, I get this message: Adobe Creative Cloud is needed to resolve this problem. However, it is missing or damaged. Please download and install a new copy of the Creative Cloud from "http:www.adobe.com/go/adobecreativecloudapp'. So I click on Get Creative Cloud and the downloading cycle begin again. Also, it asks for Adobe Application Manager. Does anyone have any solutions? Thanks.

    The CC has been activated twice, April 2013, July 2014, it needs to deactivated from one of the computer to install it on the second computer, it might be that accidentally, it has been activated twice.
    Activation & Deactivation Help
    In case the previous computer is not available to De-activate then you can choose to " De activate all" while installing & activating it now, it deactivate the previous one & activate this with one activation count remaining.
    Regards
    Rajshree

  • Why can't I purchase Creative Cloud membership in Zambia?

    Hi,
    I'm a freelance Designer in Zambia, and I have recently downloaded the CC trial and a few of the programs as trials. Some of the trials are coming to an end and I really want to pay for the yearly membership, but everytime I try and according to the customer service chat guy, I cannot purchase in Zambia, because Adobe does not service Zambia... Fair enough but why let me download the trials then if I cannot continue to use them. Is there no way to fast track putting Zambia on the list or other payment options?
    Thanks

    Creative Cloud is compatible only with WIndows and Mac computers .
    Creative Cloud is not available for Chromebook OS.
    Please click on the below link for more details  :
    https://helpx.adobe.com/creative-cloud/system-requirements.html

  • Why can't I buy Creative Cloud Photography plan?

    I have download the trial and used it for 30 days and now that I want to buy it I can't!
    Purchase Unavailable.
    "Creative Cloud Membership isn't currently offered in your country or region (Réunion), but if you like, we can notify you when it becomes available. If you no longer live in this country or region, login to update your account or create a new Adobe ID for your current country of residence. For a list of countries in which Creative Cloud is available, please visit our Tech specs and Language availability page."
    How can I get over this problem?

    You can always buy the Cc through reseller, if online Adobe Store is unavailable.
    Please use the link: Find an Adobe reseller
    Regards
    Rajshree

  • Why can't we buy Creative Cloud in Turkey? Will it be available?

    We are a small development team at Turkey, we would like to use creative cloud for developing games.
    Trial period is over and we want to buy creative cloud for our team members.
    Why can't we buy and will it be available from our country?
    Thanks.

    We are also waiting to use creative cloud from turkey. Can anyone from adobe say a specific date?

  • Why can't I download BT Cloud?

    I've bought a new laptop and need to download BT cloud onto it.
    Problem is there is no download link anywhere.
    I've looked in MY cloud and other obvious places but there is no download link anywhere.
    Is it because i'm using Windows 8. Does BT not support Windows 8?
    EDIT: just found a download link on an earlier thread.
    But before I install can someone confirm that BT Cloud is fully compatible with windows 8?
    Solved!
    Go to Solution.

    sjtp wrote:
    BT Cloud works as well on Windows 8 as it does on any other operating system.
    There is a download if you login to MyBT and follow the pink 'My BT Cloud' button.
    For some reason, this does not work on IE at the moment.  Works on Chrome and Firefox.
    Ok. Thanks
    I'll try chrome or firefox

  • Can I re-download Creative Cloud?

    I have a question concerning eligibility for Adobe Creative Cloud 5. I work for a company that needs me to do some graphic design work for them. They gave me the discs for Adobe Creative Suite 5, and said that another graphic design student had used it in the past. So when I tried to download it on my computer, the product code was invalid. I was wondering if there is a way for me to use the software since we have all the discs, and maybe just use it under an account for me.
    Thanks!

    Hi
    1.Make sure that your installation media and serial number is matching ( meaning if your are having CS6 design suite serial number and if you have tried to enter the serial number for Cs6 design and web premium you may get invalid serial number error)
    2. Serial numbers will be platform specific( mac version serial numbers cannot be used on window), make sure that you are trying to activate on correct OS.
    3. Make sure that your installation media and language  is matching.

  • Why can't I install Creative Cloud installer? It says error 202.

    I work with OSX 10.8.5. What should I do?

    Have you taken a look at this thread? How to I deal with error code 202 when installing the creative cloud app?
    Benjamin

  • I have Lightroom and Photoshop on my mac desktop. I'm planning to buy an macbook, can I also download Creative Cloud on this without having to pay extra?

    This is not a discussion, all it needs is a yes or no.

    Yes you can, I have CC on Windows and MAC.

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