Why can't i download itunes on windows 8?

I have a new laptop and it has windows 8, when i try to download itunes it just says thank you for downloading itunes but nothing happens. HELP!

Hi sincerelystef,
If you are having issues installing iTunes on your Windows machine, you may find the following article helpful:
Apple Support: Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Regards,
- Brenden

Similar Messages

  • Why can't i download itunes to windows 8.1

    I just purchased a computer with Windows 8.1. Every time I attempt to download Apple I Tunes, it says that download is complete, but it is no where to be found on my computer. I had Windows XP and all of my tunes are on that computer. I want to transfer/reload them onto this new one. Please help!

    There is some anecdotal evidence that the scripts on the Apple site that are supposed to detect the version of Windows you are running may fail for some users - jumping straight to the "Thank you for downloading ..." page with the installer not having been downloaded.  As an alternative, you can go directly to the relevant downloads - like the previous 12.1.0.77 release, there are three different installers available, with direct links to these as follows:
    iTunes 12.1.1.4 (32-bit) - iTunesSetup.exe
    iTunes 12.1.1.4  (64-bit) - itunes6464setup.exe
    iTunes 12.1.1.4  (64-bit "for older video cards") - iTunes64Setup.exe
    The third of these - which is actually the 32-bit application with a 64-bit installer - should be used if you get a warning about video card incompatibility when you install the standard 64-bit version.  Based on evidence of the previous release, this may also be an appropriate alternative if you have playback issues or crashes with the standard 64-bit version.  In the case of playback issues, you should check the following before trying the "for older video cards" version:
    Varying the Play Audio Using settings under Edit > Preferences > Playback (you need to restart iTunes for changes to take effect).  Setting this to "Direct Sound" rather than "Windows Audio Session" has been reported to address some playback issues (though some users have stated the reverse to be the case - this may vary with specific audio hardware/drivers)
    Verify that you have the latest version (7.7.6) of QuickTime installed - some users have found that absence of QuickTime, or an out-of-date version can result in complete lack of audio output, particularly (though not exclusively) with Bluetooth audio devices.
    See turingtest2's notes on Troubleshooting issues with iTunes for Windows updates for more details if you're still having problems with installation. 

  • Why can't i download itunes? Windows error

    Everytime I try to download Itunes it says it cannot succesfully download due to windows error or itunes helper is not installed correctly. I've already tried EVERYTHING apple has told me to do and it still has not helped. PLEASE help!!

    This is directly from the Windows support forums for Error 126
    Method 1
    Check if Windows Update Service is selected as start.
    To do this, follow these steps:
        1.Click on Start, Run and type the following command in the open box and click OK.
          In services.msc find the Automatic Updates service and double-click on it.
    1. Click on the Log On Tab and make sure the "Local System Account" is selected as the logon account  and the box for "allow service to interact with desktop" is UNCHECKED.
    2. Under the Hardware Profile section in the Log On Tab, make sure the service is enabled.
      3. On the General Tab, the Startup Type should be Automatic, if not, drop the box down and select  Automatic.
    4. Under "Service Status" on the General tab, the service should be Started, click the Start button enable it.
    Repeat the steps above for the service "Background Intelligent Transfer Service (BITS)".
    Method 2
    You may also re-register Windows Update DLLs.
    To do this, follow these steps:
        1.Click on Start, Run, and type CMD and click ok
        2.In the black command window type the following command and press Enter
          REGSVR32 WUAPI.DLL
         Wait until you receive the "DllRegisterServer in WUAPI.DLL succeeded" message and click OK.
        * Repeat the same step for each of the following commands:
          REGSVR32 WUAUENG.DLL
          REGSVR32 WUAUENG1.DLL
          REGSVR32 ATL.DLL
          REGSVR32 WUCLTUI.DLL
          REGSVR32 WUPS.DLL
          REGSVR32 WUPS2.DLL
          REGSVR32 WUWEB.DLL
    Method 3
    Remove the corrupted Windows Update Files. To do this, follow these steps:
        1. At the command prompt, type the following command and press Enter
          net stop WuAuServ
        2.  At the command prompt,
          type cd %windir% and press Enter
        3. In the opened folder, type the following command and press Enter to rename the  Software Distribution Folder
          ren SoftwareDistribution SD_OLD
        4.Restart the Windows Update Service by typing the following at the command prompt
          net start WuAuServ
    Type Exit and Press Enter to close the command prompt.
    1.       Reboot the computer and check if you have similar issue.
    2.       Hope the information helps. Please post back and let us know.
    3.       Regards,
    Debleena S
    Microsoft Answers Support Engineer
    Visit our Microsoft Answers Feedback Forum and let us know what you think.

  • Why can't I download itunes to my windows 7?

    Why can't I download itunes to my windows pc laptop?

    See the further information area of Troubleshooting issues with iTunes for Windows updates for direct download links.
    tt2

  • Why can't I download itunes to my windows 7 laptop?

    Why can't I download itunes to my windows 7 laptop?

    pamclif wrote:
    Why can't I download itunes to my windows 7 laptop?
    Have you had a look here  http://www.apple.com/support/itunes/install/

  • HT1766 why can i not download itunes on my windows vista desktop?

    Why can I not download itune on my vista desktop?

    See the further information section of Troubleshooting issues with iTunes for Windows updates.
    tt2

  • Why can't I install Itunes on windows vista 64 bit?

    Why can't I install Itunes on windows vista 64 bit? I have removed all apple software and repeated the reinstall many times but it fails.  I get this complicated error mesage and then the installer rolls back and fails.

    I get this complicated error mesage and then the installer rolls back and fails.
    I'd like to have a closer look at that error message please.
    Generate the error message again. While the error message box is open, hold down the Alt key and hit the PrtSc key. Paste the screenshot into an image file (using a program like Paint), and save the file.
    Start a reply here and click the wee camera icon at the top of the reply window. Click "Choose file", browse to the image file, select the file and click "Open". Now click "Insert file" to insert the screenshot into the reply.

  • Why can't i update itunes on windows xp? It says update server could not be contacted but internet is working fine. I'm trying to go from itunes 10 to itunes version 11

    why can't i update itunes on windows xp? It says update server could not be contacted but internet is working fine. I'm trying to go from itunes 10 to itunes version 11

    Windows System Requirements
    PC with a 1GHz Intel or AMD processor and 512MB of RAM
    Windows XP Service Pack 2 or later, 32-bit editions of Windows Vista, Windows 7, or Windows 8
    64-bit editions of Windows Vista, Windows 7, or Windows 8 require the iTunes 64-bit installer
    400MB of available disk space
    Broadband Internet connection to use the iTunes Store
    See Here  >  http://support.apple.com/kb/TS3125
    From Here  >  http://www.apple.com/support/itunes/troubleshooting/

  • Why can't I install iTunes on windows RT? Is Microsoft deciding what software I can use?

    Why can't I install iTunes on Windows RT? Is Microsoft deciding what software I can use?

    Welcome to Apple Support Communities
    Theoretically, Microsoft is deciding what apps you can install. In Windows RT, you can only install apps from the Windows Store and they must be ARM-based, things that Apple and iTunes don't meet, so you can't use iTunes in Windows RT

  • Why can't i opens Itunes in Windows 7

    Why can't I open Itunes in Windows 7 after defrag and unistalling and reinstalled.

    Okay.
    Doublechecking. Have you worked through the following troubleshooting document?
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues

  • Why can't i download itunes to my hp pavilion dv6 laptop?

    why can't i download itunes to my hp pavilion dv6 laptop?

    Impossible to say with no information on which to base a diagnosis. "can't download" by itself doesn't tell us anything useful. What OS is your laptop running, and where exactly are things going wrong, including error messages if any?
    Regards.

  • Why can't I download itunes to my windows 7 computer

    Why can't Idowload itunes to my windows 7computer?

    Now I want to download the iTunesSetup.exe file, I only get the thank you page. On some occasions I get the 'save' button window (very seldom it goes to where I can select where I want to DL the file to) but overal, nothing happens. No download starts.
    With that one, try downloading an installer from the Apple website using a different web browser:
    http://www.apple.com/itunes/download/
    If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?
    If you can't get a working installer via the standard download links, try the following download links instead:
    iTunes 11.1.4 for Windows (32-bit) - iTunesSetup.exe
    iTunes 11.1.4 for Windows (64-bit) - iTunes64Setup.exe

  • Why can't i download iTunes 11.1 for windows?

    I have not been able to download iTunes 11.1 for windows 7 so i can not download IOS7. can someone help me with this issue since apple themselves are of no help unless you pay...

    i didn't get update through app store or itunes too. i guess you have to go to apple's website to download it!
    http://www.apple.com/itunes/download/

  • Why can't i download itunes on my windows 8 computer?

    Every time I attempt to download iTunes onto my computer, it tells me an error has occurred before iTunes could be configured. Then it tells me that that my system has not been modified and to finish the installation, I need to re run the installer.. every time I do so, the same message pops up.
    any suggestions as to what I should do?

    Hi sincerelystef,
    If you are having issues installing iTunes on your Windows machine, you may find the following article helpful:
    Apple Support: Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    Regards,
    - Brenden

  • Why can I not download itunes to my new Windows 7 laptop?

    I have just purchased a new Samsung laptop but when i go to download ITunes from apple website the download doesnt do anything, is there anything i need to turn off or on??

    Hello, thanks for the reply, yes I am using the correct link on Apple.com, it asks me if I would like to Run or Save Itunes so I select Run, then the box appears asif it is downloading but stays on 1% saying 19hours 20mins remaining and stays like this until I get a message pop up saying time out ?

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