Why can't I download mountain lion.

The app store will allow me to download free and paid apps.  But the app store won't even let me try to download it.  Any suggestions?

Make sure your Mac qualifies to install Mountain Lion >  Apple - Upgrade your Mac to OS X Mountain Lion.
If your Mac qualifies, select Categories at the top of the App Store window then click Account under Quick Links right side of the App Store window.
Enter your Apple ID and password then click View Account. You may have to re enter your password twice.
That should take you to the Account Information window.
Click Edit to the right of Payment Type.
Make sure your credit or debit card credentials are correct including the Security code and expiration date.
Then click Done bottom right side of the window.
Now try purchasing Mountain Lion.
If your payment information is correct, reinstall the App Store by downloading and installing the OS X Lion Update 10.7.4 (Client Combo)
It's ok to do this even though you are already running v10.7.4
Then try the App Store again.
You may need to disable anti virus software before installing Mountain Lion.

Similar Messages

  • I am running OS 10.7.6 Lion . Why can't I download MOUNTAIN LION?

    I am running Lion 0n my MacBook. It has system 10.7.6. When I tried to download Mountain Lion, I received a message that I could not downlad it to this computer. Why?

    Your MacBook may not be compatible. Check the list below to determine if it meets the requirements outlined by Apple.
    iMac (Mid 2007 or newer)
    MacBook (Late 2008 Aluminum, or Early 2009 or newer)
    MacBook Pro (Mid/Late 2007 or newer)
    Xserve (Early 2009)
    MacBook Air (Late 2008 or newer)
    Mac mini (Early 2009 or newer)
    Mac Pro (Early 2008 or newer)

  • Why can't I load Mountain Lion?? 2008 plastic molded Macbook running 10.7.4. Plenty of space on my HD?

    Why can't I load Mountain Lion on my 2008 plastic molded Macbook? Running 10.7.4 now with plenty of space on HD. Is this just the scam to get me to buy a new computer?

    Compatible machines listed under 1 here:
    http://www.apple.com/uk/osx/how-to-upgrade/

  • 500 gb new hard drive with 4 gb ram .. why can't i install mountain lion???

    Sorry for the question because I'm sure the answer is out there.  But I've searched and searched and don't know why I can't download mountain lion!?!
    I have a mid 07 macbook and have replaced the hard drive with 500 gb seagate and the memory with 4 gb ram.  Shouldn't I be able to downloan it with those specs?? It keeps telling me I can't.  I'm runinng 10.6.8 right now.
    Thanks for your help in advance

    It's mainly the video card. The Models 2,1 through 4,1 have video cards with non-upgradeable 32bit drivers. The model 5,1 Late 2008 and newer have at least the NVIDIA GeForce 9400M with 64bit drivers. Mountain Lion requires 64bit native drivers. Mountain Lion no longer supports Intel's GMA 950 or GMA X3100 graphics processors.
    While Lion used some 32 bit and a lot of 64 bit code, Mountain Lion is pure 64 bit, which excludes more systems than Lion did. It's not something you can add memory to, for example, as it involves the base architecture.
    http://reviews.cnet.com/8301-13727_7-57470261-263/older-64-bit-macs-out-of-the-p icture-for-mountain-lion/?tag=mncol;txt
      http://reviews.cnet.com/8301-13727_7-57387846-263/will-your-mac-run-mountain-lio n/

  • Can I move downloaded mountain lion to different machine?

    Weird internet connection at office (DNS server settings or some other gremlin that's beyond my expertise) won't let computers download Mountain Lion from App Store. Other apps are fine, could be a size issue not sure. Anyway, I downloaded to another machine using another internet connection (different location). Can I move that download to different machine? How?

    Yes as long as these are both your computers. Transfer target disk mode, USB flash drive, external HD, DVD, Dropbox, etc
    Are the computer close by and portable or at a distance??  This might dictate how you move your download.

  • Why can't i get mountain lion to download when i click "download"?

    So i've already payed for the Mountain Lion upgrade but when i click download, it won't actually download it.  Any suggestions?  Thanks!

    So i've already payed for the Mountain Lion upgrade but when i click download, it won't actually download it.  Any suggestions?  Thanks!

  • Can't re-download Mountain Lion (recent purchase)

    I recently bought Mountain Lion from the online Apple Store, went through the rigamarole with the encrypted PDF, and downloaded it. In the App Store, it is now listed among my purchased software, but when I attempt to download it again, I cannot. Earlier today, when I tried to re-download it, App Store asked me to log in with a different ID. It was NOT the ID I had used in the online store to purchase ML, so that made no sense to me, but I tried it anyway. When I logged in with the different ID (which I have used so seldom, I didn't even remember that I had it), it didn't show ML as a purchased app, not surprisingly. When I went back to trying to use my main ID, I just got the same old crap telling me to use a different ID.
    Tonight I get "We could not complete your request. There was an error in the App Store. Please try again later (100)."
    What is the problem? This does not inspire much confidence in Apple's online services.

    When I tried to invoke Time Machine it said no useable B/U could be found, even though I'd been using it all along and was surprised there wasn't one. I don't have any other B/U system except my old internal HD with everthing on it--including ML OS. 
    I'm not going to risk quitting the installer to try to save the huge ML file I'm still downloading; I'm going to just go for the automatic installation. I'd have to DL it again anyway even if I knew how to save a copy of it.  My understanding is it goes away once it's used--which is why I couldn't find it on my old internal disk. 
    Update: as of a few minutes ago, after about the fourth attempt, I was able to update SL to allow me access to the Apple Store.  I did this by first making a new administrator account in SL that did not require ANY password. I reasoned that I would thus be able to gain entry no matter what; apparently it worked, or something else did this trip around the merry-go-round. 
    Right now, I'm  stilll downloading the Mountain Lion update (glacier speed, of course). 
    The final test will be if the whole thing blows up when I install ML.  If it does, I'm wiping the HD and starting completely over.  I'll then try to move my files folder by folder onto the new HD and go through the ordeal of reinstalling all my software again.
    This is a true PAIN in the butt and time waster.  One would think that the updaters would be able to recognize and simply delete or quarantine incongruent system files so they can't wreck things.  And one would think there was a non-magical/secret way to download and make bootable a copy of any OS. 
    Thanks for your reply.

  • Why can't I install mountain lion on OSX 10.6.8 MACBOOK PRO?

    I downloaded the mountain lion install app and now i can't install it I get the "This disk cannot be used to startup your computer" error when I try and install. If i back out to the main install page and try it again then i get this error "OSX cannot be installed on Macintosh HD". I have read similar posts and done appropriate responses such as verifying and reparing the HD. I have a Time Capsule that I backup to and I've tried disconnecting from it and ensured its not backing up during my attempts to install. Nothing seems to work. HELP!!!!
    Computer Stats:
    Early 2009 13" Macbook Pro
    Model identifier: macbookpro 5,5
    ram: 8GB
    HD space available: 60GB
    Processor: Duo core 2.53
    Nothing out of the ordinary. I don't have any crazy setups, pretty much straight out of the box.

    It was partitioned at one point when I had windows 7 on a boot camp partition. When I deleted it I formed it back into one partition. The only disk that shows up to choose in the installer is my main HD. Hope the pic helps.

  • Why can't I get Mountain Lion version 10.8.3 on my MacBook?

    I have Mountain Lion version 10.7.5 on my MacBook but when I check for software updates it tells me my computer is up to date.
    I have MLV 10.8.3 on my iMac.

    You have to Upgrade to 10.8, not update. 10.7 and 10.8 are different operating systems. Each has its own set of updates.
    If you puchased Mountain Lion (10.8) for your iMac, then you can download and install Mountain Lion onto your MacBook (if it is compatible). If the iMac came with Mountain Lion preinstalled, you will need to purchase Mountain Lion from the App Store to get it on your MacBook.

  • Why can't I install Mountain Lion?

    I've got an iMac from 2009. Now I wanna use iCloud on my iMac. If I understand correct I
    need Os X Mountain Lion. So I've been trying to install Os X Mountain Lion, but I just don't
    get it done.
    Can somebody help me with this?
    Chari

    The first step in Upgrading... is to Snow Leopard = OS X 10.6.x
    It is Not available as a download... It is a Paid Upgrade.
    Do this first...
    Check that your Mac meets the System Requirements for Snow Leopard...
    Snow Leopard Tech Specs
    http://support.apple.com/kb/SP575
    If so... Purchase a Snow Leopard Install Disc...
    http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
    Other countries...
    http://support.apple.com/kb/HE57
    After the Successful Install, run Software Update to get the latest updates for Snow Leopard.
    Be sure to make a Backup of your Current System Before Upgrading...
    Next... Check that your Mac meets the Requirements for Mountain Lion.
    Upgrade to Mountain Lion
    With Regard to ML...  Check here for compatibility of 3rd party Software you may be using... Also note that Rosetta is no longer supported in Lion and Mountain Lion...
    http://roaringapps.com/apps:table
    You should also consider more RAM... Get the Maximum you can for your Mac...
    It is important to get the Correct and Matching RAM
    See Here  >  OWC RAM  >  http://www.macsales.com
    The above site also has videos on how to Install RAM should you need it...

  • Can't continue downloading Mountain Lion after reconnecting to internet

    Hi, i was downloading my Mountain Lion, but my internet failed. When I reconnected to the internet and tried to continue the downloading, I noticed that the "Mountain Lion downloading" icon disappeared from my Lauchpad and I couldn't find it anywhere. The downloading was around 5%, so I'm pretty sure I don't have Mountain Lion in my computer yet.
    I went to the Apple Store --> Redeem page, and entered my downloading code, hoping that I could start the download all over, but i got an error message saying that the code had been used.
    Could anybody tell me how to continue my downloading please? Much appreciated!!

    Never mind. I just figured it out myself: Went to the Apple Store, find Mountain Lion, and simply click "download". --I didn't know that I could download it again! Sorry, i'm an absolute newbie to Mac

  • Can we still download Mountain Lion now that Mavericks is out?

    Unfortunately, my Macbook is too old to install the Mavericks OS. Is there a way users like me still get Mountain Lion?

    You are wrong.
    To install Mountain Lion, you need one of these Macs:
    iMac (Mid 2007 or newer)
    MacBook (Late 2008 Aluminum, or Early 2009 or newer)
    MacBook Pro (Mid/Late 2007 or newer)
    MacBook Air (Late 2008 or newer)
    Mac mini (Early 2009 or newer)
    Mac Pro (Early 2008 or newer)
    Xserve (Early 2009)
    To install Mavericks, you need one of these Macs:
    iMac (Mid-2007 or later)
    MacBook (13-inch Aluminum, Late 2008), (13-inch, Early 2009 or later)
    MacBook Pro (13-inch, Mid-2009 or later),
    MacBook Pro (15-inch or 17-inch, Mid/Late 2007 or later)
    MacBook Air (Late 2008 or later)
    Mac Mini (Early 2009 or later)
    Mac Pro (Early 2008 or later)
    Xserve (Early 2009)
    Your MacBook Air (13-inch, Early 2008) is not able to run neither Mountain Lion or Mavericks. You could go as high as Lion. That's all.

  • HT4946 why can't i complete mountain lion app

    Hi.  I recently bought the update App for Lion to Mountain lion, and it will not go thru.  help?

    This has worked for some people:
    - Sign out of the App Store (in the Store menu)
    - Quit the App Store
    - In Finder - Go>Go to folder...  (or Apple-shift-G)
    - Paste in the following "~/Library/Caches/ "
    - It will take you to a folder.  Delete com.apple.appstore
    - Launch the App Store.  Sign in and then reclick the Mountain Lion buy.  It won't charge you again.
    App Store Support

  • Why can't I purchase Mountain Lion?

    MY COMPUTER
    Hardware Overview:
      Model Name:          MacBook Pro
      Model Identifier:          MacBookPro2,2
      Processor Name:          Intel Core 2 Duo
      Processor Speed:          2.33 GHz
      Number Of Processors:          1
      Total Number Of Cores:          2
      L2 Cache:          4 MB
      Memory:          3 GB
      Bus Speed:          667 MHz
      26 GB HD space
       currently running snow leopard
    I don't know what year my computer is. 
    OS X Mountain Lion system requirements
    To install Mountain Lion, you need one of these Macs:
    iMac (Mid 2007 or newer)
    MacBook (Late 2008 Aluminum, or Early 2009 or newer)
    MacBook Pro (Mid/Late 2007 or newer)
    MacBook Air (Late 2008 or newer)
    Mac mini (Early 2009 or newer)
    Mac Pro (Early 2008 or newer)
    Xserve (Early 2009)
    Your Mac needs:
    OS X v10.6.8 or OS X Lion already installed
    2 GB or more of memory
    8 GB or more of available space

    - https://selfsolve.apple.com/agreementWarrantyDynamic.do.  This will also show the make and model of the device.
    From the above info. it sounds like you should be able to purchase it without an issue

  • I have a 2005 imac, why can't I run mountain lion

    What is it about my imac that can't run mountain lion

    You mean other than the fact that 2005 iMacs are PowerPC systems, and no version of Mac OS X since 10.6 was introduced will run on them?

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