Why can't I download my recent rental?

Hi,
I just rented my first movie (first ever purchase on Itunes)
I had to confirm that I was buying it ... saw the bar move across the screan to indicate that it was being purchased, and them nothing happened.
I went to "recent purchases" and my rental is not intheat folder.  Then, I selected "downloads" and I have 1 item to be downloaded ... but when I click on it, nothing happens.   I can't even see if that download is indeed my rental (though, I assume it is)
I tried purchasing again thinking maybe I just didn't complete it, but I got a warning that I have already purchased this title.
What am I doing wrong?
On the web I found people suggesting clicking on a "check for downloads" button, which I can't find anywhere.  
In my account settings, it does say I have purchased this item. 
Is it possible that, because I am not in the country of my billing address?? I live in france, though my credit card is canadian.  I doubt this is a problem but maybe?
help is appreciated.

Have you tried logging out of your account by tapping on it in Settings > Store and then logging back in ?
If that doesn't work then you could try closing the App Store app completely and seeing if you can download updates when you re-open it : from the home screen (i.e. not with the App Store 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the App Store app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
Another option is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

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