Why can't I download songs in "Tap Tap Glee"?

I'm playing "Tap Tap Glee", and I want to buy some new songs. I've managed to download one song-pack, but now when I try i only get "Please contact iTunes support to complete this transaction."
What do I do?

You can contact iTunes support via this page (you should get a reply within 24 to 48 hours) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

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    If it really is only your email, that is not valid, reset your primary email address at  https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
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