Why can't I download the new itunes?

My computer won't let me upgrade software or itunes.  I keep getting a 'not recognized' message when I try to download the .dmg file.  I tried calling apple, but they want 60 bucks to help me, and I think that it a joke, I just want to upgrade already an already purchased computer.  any ideas on how I can fix this, and get my itunes and computer upgraded, or is is possible to un-upgrade my iphone so I can connect to itunes again?

Check your system
Windows System Requirements
PC with a 1GHz Intel or AMD processor and 512MB of RAM
Windows XP Service Pack 2 or later, 32-bit editions of Windows Vista or Windows 7
64-bit editions of Windows Vista or Windows 7 require the iTunes 64-bit installer
250MB of available disk space
Broadband Internet connection to use the iTunes Store

Similar Messages

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    http://support.apple.com/kb/HT1925
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  • Why can't i download the latest itunes?

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    Changing DNS to Google on a wireless device - https://discussions.apple.com/message/17806308
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